Avoid this company like the plague. Sold me a cheap, Chinese made, piece of garbage generator (gentrax open frame 3.5kw). It basically blew up under normal use and getting a refund from this company... Ver mais
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Leia as opiniões dos outros
My first encounters weren't impressive at all. Later ones were much better and Outbax somehow become more "people/client" friendly. (If I can put it that way). Yes, I find I am more confident/happy to... Ver mais
A empresa respondeu
The end to end process from purchase to deliver was very fluid and transparent with Outbax via their online portal. Value for money product and can’t wait to start the new 3.5KW Gentrax Inverter Gasol... Ver mais
A empresa respondeu
Super quick delivery with tracking was great. No surprises. Pricing was comparable to other online stores and way under local store prices. Very well packaged ensured that even with the rough treatmen... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja especializada em baterias
- Loja de geradores
- Loja de hobbies
- Fornecedor de equipamentos a energia solar
Escrito pela empresa
We provide your camping and outdoor needs at consistently low prices, without compromising quality.
Informações de contacto
Sydney, Austrália
- 02 888 10 333
- support@outbax.com.au
- outbax.com.au
3,6
Aceitável
419 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Ease of ordering , follow up call to confirm specs, prompt delivery , value for money
11 de setembro de 2023
Resposta da Outbax
Thanks for the review customer, we're happy to support you at any time :)
Resposta da Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Best battery best price
Great company to work with, fast delivery combined with competitive prices. This has just become my one stop battery shop 👊
7 de setembro de 2023
Resposta da Outbax
Thank you for the 5-stars, Luke! Hope to see you again soon!
Good prompt service 👌
5 de setembro de 2023
Resposta da Outbax
Hi Mark! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Great experience
Service and communication has been outstanding. Delivery was very quick. Better than expected.
Haven’t been able to test the generator yet but if the experience so far is any indication, I’m pretty sure it’ll be good value
4 de setembro de 2023
Resposta da Outbax
Thank you Chris! We really appreciate you taking the time to share your feedback.
Nice generator at a good price, but...
Nice generator at a good price. My only gripe is that I wish the manual and the generator had a note and a tag to say there was not enough oil in the engine to allow it to start. When I took the unit out of the box, I did not see the small flaps on the box had no oil printed on them (I know right) and that is where my problems started. Because I tilted the generator to get it out of the box, the small amount of oil in the motor covered the dip stick. I followed the start procedure and checked the dipstick which was covered in oil. After 2 hours of trying to start I noticed the oil light flicker and re-checked the oil level. After filling the sump I knew it would start and felt like a complete idiot when I saw the note on the box flap. The generator basically started itself after this... Please put a bright yellow tag on the generator handle that says NO OIL just like Honda do on their stationary engines and a big note in the manual as it is not there.
2 de setembro de 2023
Resposta da Outbax
Thank you for sharing your review with us, Ted. Apologies on the inconvenience. To ensure that the engine is in tip top shape, there is a a small amount of oil when the gen-set set is delivered. We will share your suggestion to the supplier for future product improvements. Cheers!
Good service
Good service, the solar system came quickly. Haven’t had time to play with it yet but the packaging and quality are great!
30 de agosto de 2023
Resposta da Outbax
Thanks so much for your review Gareth!
Resposta da Outbax
Thanks for the review Tyler, we're happy to support you at any time :)
I ordered a solar panel online
I ordered a solar panel online, the item arrived in good time as it was shipped the same day. Great service, great price. Would definitely recommend
27 de agosto de 2023
Resposta da Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Resposta da Outbax
Thank you for sharing your overall positive review, Jocelyn. Cheers!
Fantastic Service
We could not believe how quickly we received our generator, it arrived 2 days after we ordered it, fantastic service. Only reason were giving it 4 stars & not 5 stars is it's a little noisier than we expected.
20 de agosto de 2023
Opinião espontânea
Resposta da Outbax
Thank you for sharing your positive experience with us, Sue. Brand new generators under run-in period generally will be a bit noisy but will definitely settle once the engines have adjusted. Let us know if you need further assistance. Cheers!
Resposta da Outbax
Thank you for the 5-stars, Timothy! Hope to see you again soon!
Prompt delivery
Prompt delivery, good communication and great product. Very happy!
11 de agosto de 2023
Resposta da Outbax
Hi Dale! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Great service
Great service, quick reponse, ordered on Monday and arrived on Thursday into country Victoria. Item arrived as advertised, very happy.
3 de agosto de 2023
Opinião espontânea
Resposta da Outbax
Thank you Christopher! We really appreciate you taking the time to share your feedback.
Resposta da Outbax
Thanks so much for your review Adrian!
We put our order in on Sunday night and…
We put our order in on Sunday night and it arrived Tuesday morning. All in perfect condition
25 de julho de 2023
Opinião espontânea
Resposta da Outbax
Thanks for taking the time to review Linda!
Resposta da Outbax
Thanks for the review Wayne, we're happy to support you at any time :)
A happy camper
Happy with service and shipping you be hard pressed to fine a better deal anywhere
20 de julho de 2023
Opinião espontânea
Resposta da Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Fantastic all round
Fantastic price fast delivery and fantastic little generator.
20 de julho de 2023
Opinião espontânea
Resposta da Outbax
Thank you for the 5-stars, Consumer! Hope to see you again soon!
2nd time customer
my second solar panel and controller purchase.
delivery early, package was knocked around ,
I have not opened yet.! ....
.customer service was helpful.
20 de julho de 2023
Resposta da Outbax
Hi John! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
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