Outdoorsupply.co.uk Opiniões 

271
TrustScore: 3 em 5

3,1

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Classificada 2 em 5 estrelas

I ordered to the UK over a month ago, and twice they couldn't provide the correct details to get through customs. In the end, they told me the package had been lost... and issued a refund. Who knows.... Ver mais

Classificada 4 em 5 estrelas

Purchased three items from website, 2 days later receive an email saying two of them not actually in stock. Dealt with very politely and refunded quickly, so can't fault the customer service at all,... Ver mais

Classificada 3 em 5 estrelas

The website ships from the Netherlands, this is only mentioned at checkout & if like me you miss the warning, you get stung with ridiculously high import charges. So technically my own fault for not s... Ver mais

Classificada 4 em 5 estrelas

Happy with the ordering process and quality of bags ordered. Point lost due to use of UPS who seem to rival Evri for delivery uselessness. Email said delivery on Tuesday, then Wednesday before settlin... Ver mais

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3,1

Aceitável

TrustScore: 3 em 5

271 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(271)

16 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Select,...buy,...trust,... delivered and enjoy!!!

This is the second time that I've used this company.
I have to say that they are a first class company to buy from.
Communication is of there highest priority, always informing you along the way right up to the delivery.
I'll be going back and back to buy from as I have great trust and faith in them.

30 de julho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased some North Face baggage from…

Purchased some North Face baggage from the site. Was slightly concerned as I had not heard of the website before but got confirmation and tracker for product immediately. Excellent service would definately use again !

27 de julho de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

Great customer service

There was an error on the website, hence the 4 star review. But this was quickly resolved and my email query responded to very quickly.
Great customer service. Very pleased with the product that was accurately described.

11 de julho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Very pleased with my purchase

Very pleased with my purchase, the coat is lightweight and waterproof in the heaviest of downpours. I ordered a M/L as I normally wear a size 12 it's a bit on the large side but not a problem as I will be able to wear a jacket or thick jumper underneath. Good service and a very specific time for delivery.
Diane

18 de junho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Quality product

Quality product, very good fabric- cosy. Be aware the cut is longer than most hoodies, maybe it's an American thing.

2 de abril de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

No contact address on their site

Their website doesn't even give their address in the Contact Us so I don't trust them and definitely won't be buying from them. Putting your address on the site is actually a legal requirement aswell.

24 de março de 2019
Opinião espontânea
logótipo da Outdoorsupply.co.uk

Resposta da Outdoorsupply.co.uk

Dear JP,

We sincerely apologise that you couldn't locate our address. Our company is actually based in the Netherlands, we do not have a physical store or headquarters in the UK. Our office address is visible on the 'Contact' page of our FAQ section. Our office address is:

De Schakel 9
5261 LL Vught
The Netherlands

Should you still have any questions about us, by all means give us a call on 01223 320693 or email us at customerservice@etrias.co.uk. We hope that this, and the reviews below from satisfied customers will help to change your mind!

Kind regards,
Etrias Customer Service

Classificada 5 em 5 estrelas

Fast service

Always quick to answer questions via email and fast turn around of orders, best prices on the web, really good delivery service provided (by DPD) at a more than reasonable price. Totally happy, will buy again from outdoorsupply.co.uk

5 de fevereiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Professionalism

They didn't have the stock on time,
They were in contact with me when I was emailing, quite fast response, and flexible on solutions!
I'm happy!!

16 de janeiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

First time shopping here and it was a very happy experience. The product arrived very quickly, just as described and displayed. Needed this last minute so I called customer service to confirm delivery timeframe, and they were very helpful. Really pleased with the product and the price. Highly recommend!

11 de janeiro de 2019
Opinião espontânea

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