Outdoorsupply.co.uk Opiniões 

271
TrustScore: 3 em 5

3,1

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Classificada 2 em 5 estrelas

I ordered to the UK over a month ago, and twice they couldn't provide the correct details to get through customs. In the end, they told me the package had been lost... and issued a refund. Who knows.... Ver mais

Classificada 4 em 5 estrelas

Purchased three items from website, 2 days later receive an email saying two of them not actually in stock. Dealt with very politely and refunded quickly, so can't fault the customer service at all,... Ver mais

Classificada 3 em 5 estrelas

The website ships from the Netherlands, this is only mentioned at checkout & if like me you miss the warning, you get stung with ridiculously high import charges. So technically my own fault for not s... Ver mais

Classificada 4 em 5 estrelas

Happy with the ordering process and quality of bags ordered. Point lost due to use of UPS who seem to rival Evri for delivery uselessness. Email said delivery on Tuesday, then Wednesday before settlin... Ver mais

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3,1

Aceitável

TrustScore: 3 em 5

271 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(271)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Hunter boots purchase

Great company!!I was a bit dubious as I hadn’t heard of the company before but all went well, very fast secure postage and the Hunter boots are the envy of all my friends. They add a lovely splash of colour when out dog walking in the muddy fields! I’ve now bought three pairs and the service is exemplary, would recommend to anyone who wants a fab pair of boots from a great company. Thank you to all. Xx

2 de novembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Quick delivery

I was quite surprised how quick it was delivered 3 working days to be precise .Well worth buying the product would use this company again.

30 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Poor delivery service

I haven't even received my delivery as the courier wasn't given my number or email to notify me that the order was on it's way so someone was home to accept.
The order is probably on it's way back to the store as the customer service representative wasnt that bothered that my order was not delivered.

26 de outubro de 2020
Opinião espontânea
logótipo da Outdoorsupply.co.uk

Resposta da Outdoorsupply.co.uk

Dear Ami Woollas,

Thank you for your review of Outdoorsupply.co.uk. We are very sorry to hear that your experience with us has not been positive. Our sincere apologies for this.

We see that our carrier had some trouble making a successful delivery, but on the tracking we see that the parcel has since been delivered. We hope your order has reached you. If it has not yet reached you, please let us know so that we can look into this for you.

If there is anything else we can do for you, please let us know.

Kind regards,
Etrias Customer Services

Classificada 4 em 5 estrelas

Easy

Easy to order, product arrived in 6 days, well packaged ad as described. Thanks

23 de outubro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Hanwag boots

I ordered a pair of hanwag boots on line Saturday afternoon and they arrived Wednesday morning, great service.

17 de outubro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Well priced and fast shipping

I knew the product I was buying was good quality because I’ve bought the AGU brand before. The price here was considerably better than elsewhere though (I saved about £15).
Delivery was fast which is a real bonus!

14 de outubro de 2020
Opinião espontânea
Classificada 2 em 5 estrelas

Wrong size received.

I ordered a pair of Oulkai flip flops in a UK size 11. Unfortunately the flip flops received were in a uk size 13.

They do just fit so am loathe to return them as I’m due to go on holiday in a few days time. Disappointed that a simple size selection could be so far out.

5 de outubro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great company that I highly recommend

Outdoor supply . Co was the only company that held the walking boots that I was looking for.
I was a little worried about ordering a £300 pear of walking boots off a company that I haven’t heard of so I looked up “Outdoor supply” to find out there history and philosophy.
It was only then that I took the plunge in ordering the Hanwag walking boots that I had been looking for.
After the simple ordering took place they contacted me with tracking information to put my mind at rest,
The boots were of course just what I was looking for and so pleased when they came as promised,
I would now highly recommend Outdoor supply . Co and also the Hanwag boots that I bought.
Thank you Etrias

24 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Jumper of a really good quality

Ordered this jumper for my wife. Really good quality and has a nice slim fit. Ordered a size medium (fits well for a size 10/12).
Order arrived really quickly with good communication throughout. Wife is now tempted to order another one in a different colour.

13 de setembro de 2020
Opinião espontânea

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