Ordered a Joules jacket which arrived promptly but unfortunately didn't fit. The returns process was simple, I was able to arrange for Royal Mail to collect the next day, they supplied the label and a... Ver mais
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Leia as opiniões dos outros
I received a new pair of wellies that had a very small leak in them. Aside from that they were the most comfy wellies I’ve ever had - easy to put on and take off, lightweight, warm and grippy in the m... Ver mais
A empresa respondeu
Great service, fast delivery and very happy with my purchase. I bought my Barbour jacket cheaper than I could find it anywhere else - fabulous!! I would definitely recommend purchasing from Out of the... Ver mais
A empresa respondeu
A gorgeous Barbour Sweatshirt, another order from this brilliant company. Amazing quick delivery, Highly recommended. I will definitely return for more items. They have a massive selection of beautif... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Specialising in stylish country clothing & footwear online.
Informações de contacto
Buckshaw Village, PR7 7JN, Chorley, Reino Unido
- 01772 977321
- customerservice@outofthecity.co.uk
- outofthecity.co.uk
4,9
Excelente
525 opiniões
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really easy to shop with and got a…
Really easy to shop with and got a great discount on a classic piece. Quick delivery too Thanks!
12 de abril de 2026
Excellent experience
It was first time I purchased from this company.I was very surprised how smooth it went.I am very pleased with my purchase.Thank you so much
12 de abril de 2026
Excellent Customer Service
Ordered a Joules jacket which arrived promptly but unfortunately didn't fit. The returns process was simple, I was able to arrange for Royal Mail to collect the next day, they supplied the label and a refund was issued as soon as they received it back. Prices were highly competitive and they offer a good selection of quality clothing. Wouldn't hesitate to use them again
31 de março de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
I received a new pair of wellies that…
I received a new pair of wellies that had a very small leak in them. Aside from that they were the most comfy wellies I’ve ever had - easy to put on and take off, lightweight, warm and grippy in the mud so I was reluctant to move to another type of welly. So I contacted Out of the City and they asked me to send them back to investigate them. To my surprise, I was given the choice of a refund or replacement pair. I chose a replacement pair without hesitation! I’ve just received delivery of them and and so happy with the service and constant communication I had from them. Thank you so much! I just need it to rain now!
13 de abril de 2026
Opinião espontânea
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
This was a gift
This was a gift, product is lovely, food price, and quick delivery, packed good, in a nice presentation box, lovely as this was a gift.
8 de fevereiro de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent customer experience
Excellent customer experience. A seamless online ordering process and quick delivery. Thank you!
24 de março de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Very fast delivery
Very fast delivery, better than buying from the brand itself. Happy to support a small business.
29 de março de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Superfast delivery and a great product…
Superfast delivery and a great product thank you
21 de março de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent service,price and delvery.
28 de março de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Goods as advertised and their online…
Goods as advertised and their online portal is simple and straightforward to use, will be using them again in the future.
26 de março de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Great service
Great service, from order to delivery, nicely packed and in perfect condition, i would have no hesitation in re-ordering and recommending
26 de março de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Very happy customer 💐
Great service, fast delivery and very happy with my purchase. I bought my Barbour jacket cheaper than I could find it anywhere else - fabulous!! I would definitely recommend purchasing from Out of the City❤️
21 de março de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
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