Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Using Outscraper from time to time and it provides! I've been so inconsistent on my end that I forgot which account to use to log in. I was confused because my credits were at 0, quickly opened a d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Honestly, OutScraper has been one of the best tools I have come across for pulling business data. 😊 Every data set I have gotten has been clean, accurate, and exactly what I needed. But the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I accidentally used the service and at first did not understand where the small charge came from. I contacted support and asked them to remove my card and disable payments. The support team replied... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been using Outscraper to fuel the database for my local directory project, and it has been a total game-changer. If you are building a site that relies on accurate, up-to-date local b... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software
  2. Empresa de gestão de dados

Escrito pela empresa

Business Data & Enrichment Platform


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

242 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Good for Google Maps, unreliable for other services

Google Maps scraper: works well, recommended for that use case.

Other scrapers I tried (Reddit and a few more): every single task ended with "Task returned no results" and no error details. Support was friendly and responsive but couldn't diagnose the issue - the standard resolution was "I'll forward it to the dev team," with no timeline.

Prepaid credits mean failed runs don't cost money, but they don't deliver data either, and the balance remains tied to tools that, in my experience, don't consistently work outside of Maps. Buy for Maps. Test carefully before relying on anything else.

12 de abril de 2026
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Resposta da Outscraper

Hi Can Lee,

Thank you for taking the time to leave an honest and detailed review. Your feedback genuinely matters, and I want to address it directly.

You're right. Google Maps scraping is where Outscraper consistently delivers, and I'm glad that part worked well for you. However, the experience you had with the Reddit scraper and other services is not the standard we want to set. "Task returned no results" with no error details, and no clear timeline from support, is a frustrating dead end, and I understand why that would affect your confidence in the platform.

The Reddit scraper is currently being reviewed by our development team. While I can't give you a specific date, your report adds weight to getting this resolved properly.

If you're open to it, I'd like to personally look into the specific tasks that failed on your account. The more details we have (task IDs, scraper used, parameters), the better our team can diagnose what went wrong and work toward a real fix rather than a generic escalation.

You can reach us directly at support@outscraper.com or reply here.

We'd like to make this right.

Thank you again for the candid review.

Warm regards,

Outscraper Support Team

Classificada 1 em 5 estrelas

Absolutely Garbage Service

Absolutely Garbage Service! DONT USE! I paid for 16,000 leads but after cleaning the data only had 500 workable leads, also, hidden costs up the A hole, they make their pricing confusing as hell just to surprise you with payments

9 de abril de 2026
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logótipo da Outscraper

Resposta da Outscraper

Hi there,

Thank you for leaving this review. I hear your frustration, and I want to address both concerns directly because you deserve a clear explanation, not a deflection.

On the data quality issue:

The Google Maps scraper pulls results based on the exact query you run (category + location). The challenge is that Google itself sometimes broadens those results by including related categories or nearby locations. So if you searched for a specific category, Google may have surfaced adjacent businesses alongside it, which is why the raw output looked larger than expected.

This is a known behavior, and Outscraper provides filters specifically to help you tighten those results and remove irrelevant entries before they count toward your credits. You can find the full guide here: https://outscraper.com/google-maps-data-scraper-filters

I understand this wasn't made clear upfront, and that's on us.

On the pricing:

Here's how it works:

- First 500 results: free (Free Tier)
- 501 to 100,000 results: $3 per 1,000 (Medium Tier)
- 100,001 and above: $1 per 1,000 (Business Tier)
- Resets every month

A full breakdown is available here: https://outscraper.com/outscraper-pricing-explained/

I recognize the pricing structure isn't immediately obvious, and if it caught you off guard, that's a legitimate concern we need to take seriously.

I'd like to make this right. If you can share your account details or task IDs with us at support@outscraper.com, I'll personally review what happened with your run and work with the team to find a fair resolution. Your experience should not have gone this way, and I want to do better by you.

Warm regards,

Outscraper Support Team

Classificada 5 em 5 estrelas

Using Outscraper from time to time and…

Using Outscraper from time to time and it provides!
I've been so inconsistent on my end that I forgot which account to use to log in. I was confused because my credits were at 0, quickly opened a discussion through customer support. I was amazed to receive an answer in less than 5 minutes on a Saturday at 3:00 PM (Paris time).
My problem (me forgetting to use the proper account) was quickly resolved in a very efficient exchange.
On top of the product quality, support is amazing too :)

4 de abril de 2026
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Resposta da Outscraper

Our team stands ready to help. We appreciate your confidence in our platform.

Classificada 5 em 5 estrelas

I have been using Outscraper for about…

I have been using Outscraper for about a year now for my marketing agency, and it has provided me with increadible leads. Truly an A+ software, for a very fair price.

4 de abril de 2026
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logótipo da Outscraper

Resposta da Outscraper

We're here to make your experience seamless. Thank you for your trust.

Classificada 5 em 5 estrelas

Great Service!

Great! Allen helped me fix my technical issue quickly and efficiently. Thanks!

31 de março de 2026
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Resposta da Outscraper

We're committed to providing excellent support. Thank you for trusting us.

Classificada 5 em 5 estrelas

The team is very communicative and…

The team is very communicative and supportive. The chat feature is helpful and their team is quick to respond. The data Outscraper can help me gather and scrape is great, but the customer service is why I continue using them the most.

29 de março de 2026
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logótipo da Outscraper

Resposta da Outscraper

Our team stands ready to help. We appreciate your confidence in our platform.

Classificada 5 em 5 estrelas

10/10 Highly Recommend ✅ Quality AND Care!

Honestly, OutScraper has been one of the best tools I have come across for pulling business data. 😊

Every data set I have gotten has been clean, accurate, and exactly what I needed.

But the reason I am writing this review is because the support team blew me away. I had a billing concern come up and they were on it immediately. Not a bot, not a canned response, a real person who was supportive, reassuring, and genuinely wanted to help. They resolved everything quickly and I walked away feeling like they actually care about their users.
The product is great. The people behind it are even better.

If you are on the fence, stop thinking about it and try it 👏👏

25 de março de 2026
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logótipo da Outscraper

Resposta da Outscraper

Reach out anytime you need guidance. Thank you for your business.

Classificada 5 em 5 estrelas

TRUE GEM

TRUE GEM: really kind and human help in user's support, the person (Jonver) interested in solving particular problem, exceptional in today's world. they have my most serious and sincere recommendations!

p.s. producthunt is currently experiencing issues in the review section

25 de março de 2026
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logótipo da Outscraper

Resposta da Outscraper

Our team is here to support your goals. We appreciate your trust.

Classificada 5 em 5 estrelas

Best scraper

It was great! I really like their Google Maps Scraper and the fact that it allows you to select the specific zip codes. It works really well. They also have great customer service Jonver helped me quickly.

20 de março de 2026
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logótipo da Outscraper

Resposta da Outscraper

Please contact us if you have any questions. Thank you for your partnership.

Classificada 5 em 5 estrelas

The Ultimate Tool for Building Local Directories

I’ve been using Outscraper to fuel the database for my local directory project, and it has been a total game-changer. If you are building a site that relies on accurate, up-to-date local business information, this is the most efficient way to get it.

​What stands out:

​Data Accuracy: The Google Maps scraper pulls everything you actually need—emails, social media handles, and phone numbers—not just the basic business name.

​Integration: It plays incredibly well with Zapier. I’ve been able to automate the flow of data directly into my website, which saves hours of manual entry.

​Scalability: Whether you’re targeting one specific town or an entire coastal region, the ability to filter by category and location is precise and reliable.

​The Bottom Line:

For anyone using a platform like Brilliant Directories, Outscraper is the missing link. It turns the daunting task of "filling the map" into a streamlined, automated process. It’s worth every penny for the time it saves.

7 de dezembro de 2025
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logótipo da Outscraper

Resposta da Outscraper

We're here to ensure your experience is excellent. Thank you for choosing us.

Classificada 5 em 5 estrelas

Absolutely terrific service for getting…

Absolutely terrific service for getting emails from websites. Not only do I get the emails, they tell me their quality.

Highly recommended!

Their customer service is exceptional, too.

23 de março de 2026
Opinião espontânea
logótipo da Outscraper

Resposta da Outscraper

Don't hesitate to reach out if you need help. Thank you for your business.

Classificada 5 em 5 estrelas

I like the simplicity

I like the simplicity, the no website feature, and the quality of leads thanks to data sources such as google maps. Customer support is also great, and overall I'm satisfied.

23 de março de 2026
Opinião espontânea
logótipo da Outscraper

Resposta da Outscraper

Our team is available to assist you anytime. We appreciate your confidence.

Classificada 1 em 5 estrelas

Door hun tool krijg ik telkens mail…

Door hun tool krijg ik telkens mail binnen van een ander bedrijf. Verschrikkelijke tool.

20 de março de 2026
Opinião espontânea
logótipo da Outscraper

Resposta da Outscraper

Hi,

Thank you for reaching out, and I apologize for any inconvenience this has caused.

Our service scrapes publicly available data from various sources. It is possible that your information appears in one of those public sources, which may be why you are receiving emails associated with our platform.

That said, we want to make sure this is properly addressed. Please reach out to us directly through our chat support so our team can look into this further and assist you right away.

We appreciate your patience and look forward to helping you resolve this.

Classificada 5 em 5 estrelas

Jonver was super helpful

Jonver was super helpful. It's 5am and he was able to answer all of my questions and issues with kindness! Likely a customer for life now. Not to mention the data is amazing

16 de março de 2026
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logótipo da Outscraper

Resposta da Outscraper

Feel free to contact us with any questions. We're grateful for your trust.

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