Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The customer service was unbelievable. Fast responses and easily understood what I wanted and needed. I orders quite last minute but my wedding band still came days before my wedding. And it fit so pe... Ver mais

Classificada 4 em 5 estrelas

Would be five stars, however there was a slight hiccup between communication. I responded to email regarding what stone to choose and I had chose one. Got a confirmation email that I replied yes to.... Ver mais

Classificada 1 em 5 estrelas

Do not sign up, product did not have any effect and I suddenly got an email saying I had reordered and the money had gone from my bank! Lodged a complaint with the bank. Tried contacting the company... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The sapphire are lovely, but some of them seem a bit more subdued in color than expected. To the naked eye I really can't tell if it's natural or cultivated stone, hopefully he'll be sturdy and durabl... Ver mais

Informações sobre a empresa

  1. Ourivesaria
  2. Joalheiro
  3. Designer de jóias
  4. Fabricante de joalharia
  5. Reparação de jóias

Escrito pela empresa

Why Choose Oveela? 1.Trusted by Thousands: We’ve earned the trust of countless customers by helping them find their dream rings, backed by genuine reviews. 2.Unique and Personalized: Every piece is meticulously crafted to showcase your distinct style. Plus, we offer free customization to make your love story truly unique. 3.Unbeatable Value: Enjoy prices that are lower than the market average without compromising on quality. 4.Peace of Mind: Our commitment to quality and customer satisfaction ensures you’ll love your purchase.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

52 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Scam …

I purchased roll on hair serum which won’t come out of bottle. Yesterday an email to say thank you for your order which I NEVER placed… so they have systematically set me up with a subscription.. amount taken from my bank with no agreement £43.84 !!!!! Fuming… no response to any email sent. Don’t use this company.

6 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not sign up

Do not sign up, product did not have any effect and I suddenly got an email saying I had reordered and the money had gone from my bank! Lodged a complaint with the bank. Tried contacting the company and obviously had no response initially. Then numerous emails saying the item had left the warehouse, however, the item has not arrived and I finally got an email saying I would get a refund

19 de outubro de 2025
Opinião espontânea
logótipo da Oveela

Resposta da Oveela

Hi Forbes, No website can deduct money from anyone simply through registration, and payments cannot be processed without providing extensive information (such as shipping details, payment card information, etc.—all fields are required to submit an order). I'm confident your actions were unintentional. If you're unable to locate someone to handle this, please send your payment details and order to PR.Rose@oveela.com. I will resolve this for you.

1. To reiterate, our investigations confirm we haven't processed any GB orders recently.

Classificada 1 em 5 estrelas

I said you emails for the last 3 week I…

I said you emails for the last 3 week I not had a response from not 1 email I think you costumer service is very poor for my problem with my order

7 de outubro de 2025
Opinião espontânea
logótipo da Oveela

Resposta da Oveela

Hi, I'm Dolly from Oveela Customer Service. This must be a misunderstanding—I'm not sure what caused this issue. Please provide your email address or order number, and we'll reach out to you directly to resolve the problem you're experiencing! To prevent messages from being lost, you can forward the content to: oveelajewelry@gmail.com This helps avoid messages being mistakenly sent to the trash folder.

Classificada 5 em 5 estrelas

Master Jeweler

I was looking everywhere for a gemstone cutting service, so it was brilliant they offered one! I got a meaningful stone at such a good price.

18 de maio de 2025
Classificada 5 em 5 estrelas

A perfect deal

It's my dream proposal ring! Their customer service was amazing - they helped me with stone sizes and even rushed to get it engraved in time for our special date.

15 de maio de 2025
Classificada 5 em 5 estrelas

Beauty

The ring is beautiful and unique - just what I wanted. Customizing it went smoothly and the final result was even better than I hoped for.

21 de abril de 2025
Classificada 5 em 5 estrelas

A Ring as Unique as Our Love

My fiancée adores her custom Moss Agate ring from Oveela! The stone is so unique and beautiful, and customization let me include our favourite styles. The team was patient and helpful during the design process.

17 de abril de 2025
Classificada 1 em 5 estrelas

If I can give a zero I would

If I can give a zero I would. False advertising, then sent loose jewelry. On top of that horrible customer service and make up excuses so they do not have to process your return, I would advise to look at other sites.

19 de janeiro de 2025
Opinião espontânea
logótipo da Oveela

Resposta da Oveela

Received your review, currently our trustpilot shopping reviews use a verification email to invite reviews, I can't see any of your information in the trustpilot backend, please provide me with the shopping information related to this review, such as order number, phone number, name of the purchase, etc., and please send it to my email address: pr.rose@ oveela. com, and I will assist you to complete the request in order to verify the true occurrence of the problem you describe.

Classificada 5 em 5 estrelas

Great Service

Great Service and communication emailing me to make sure everything was right for my wedding ring. Great customization and she loves it.

26 de dezembro de 2024
Classificada 5 em 5 estrelas

I purchased a riI will definitely be buying from this company againng for my fiancée and I…

I purchased a ring for my fiancée and I loved the level of customer service that was provided!. They emailed me personally to ask which stone I liked best for the center stone. Then the package arrived almost a week early and I was able to give it to my fiancée for Christmas. The gift box and packaging is also top notch. I will definitely be buying from this company again. Incredible service and quality.

24 de dezembro de 2024

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