I bought a small backpack for general use while on holiday. I admit I wasn't sure if the backpack I bought would work for me but am delighted to say I really love it. Never had a bucket type before bu... Ver mais
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Leia as opiniões dos outros
The waterproof bum bag is just what I needed, for a short coastal holiday, on my own. I can swim without worrying, in a touristy village. I'll also use it to wear under loose shirts on dry land at m... Ver mais
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Website easy to navigate. Plenty of useful information about the product. The two waterproof backpacks arrived promptly and the design and quality are excellent. I returned one as in the end, one was... Ver mais
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Emailed Overboard to get a spare bungee strap replacement for rucksack as unable to find on website. Return email within a couple of hours, offered a free new bungee strap and only had to pay postage,... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de malas e malas de viagem
- Desportos de aventura
- Loja de artigos para acampamento
- Loja de artigos para desportos ao ar livre
Sobre OverBoard
Escrito pela empresa
Serious waterproof protection. Proven performance.
OverBoard creates rugged waterproof backpacks, dry bags, bags and tech cases built for watersports, travelling, commuting and the toughest outdoor adventures. Fully waterproof. Built to last. Trusted for 20+ years. #keepitdry
Informações de contacto
Unit 9 Sky Business Park, Eversley Way, TW20 8RF, Thorpe, Reino Unido
- 0345 208 5755
- support@overboard.com
- over-board.co.uk
4,6
Excelente
184 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Resposta da OverBoard
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with the quality of our bags and that your delivery arrived quickly. We really appreciate your support and hope you enjoy your purchase for a long time to come.
Thanks again for choosing us!
Easy to order
Easy to order, quick delivery. Free product for buying multiple items
2 de julho de 2026
Resposta da OverBoard
Thank you for taking the time to leave us a review! We're delighted to hear you found the ordering process easy and that your delivery arrived quickly. It's also great to know you enjoyed our multi-buy free product offer. We really appreciate your support and look forward to serving you again soon!
Resposta da OverBoard
Thank you for your great review! We're so pleased to hear you found ordering easy and that you're happy with your products. We really appreciate your support and look forward to seeing you again.
Love my wee backpack!
I bought a small backpack for general use while on holiday. I admit I wasn't sure if the backpack I bought would work for me but am delighted to say I really love it. Never had a bucket type before but so useful. We went on holiday on up at Ardnamurchan and it poured with rain the entire week. Not unusual in Scotland, hence wanting a waterproof backpack. It kept everything dry and the bucket style made it easy to access stuff inside. Comfortable to wear and just the right size for a short person. Was also pleased with quick delivery. Would recommend you to everyone. Thanks...
6 de maio de 2026
Resposta da OverBoard
Thank you so much for your wonderful review! We're delighted to hear that your backpack exceeded your expectations and proved to be the perfect companion for your holiday. It sounds like it certainly had the chance to prove its waterproof credentials in the Scottish weather! We're so pleased you found the bucket-style design practical, comfortable to wear, and just the right size for you. It's also great to hear your order arrived quickly. Thank you for your recommendation and for taking the time to share your experience – we hope your backpack joins you on many more adventures in the future!
Speedy delivery
Speedy delivery. Great quality waterproof phone bag. Long warranty. Excellent product and service.
2 de julho de 2026
Resposta da OverBoard
Thank you for taking the time to leave such a wonderful review! We're delighted to hear you were pleased with the speedy delivery, the quality of your waterproof phone bag, and the warranty we offer. It's fantastic to know you had an excellent experience with both our product and service. We really appreciate your support and hope you enjoy using your phone bag for many adventures to come!
Does what is says on the tin
2 de julho de 2026
Resposta da OverBoard
Thank you for your fantastic review! We're so pleased to hear we delivered exactly what you expected. We really appreciate you taking the time to share your experience, and we look forward to helping you again in the future.
Resposta da OverBoard
Thank you so much for your wonderful review! We're delighted to hear that you were happy with both the prompt delivery and the quality of the product. We really appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
Superb company
22 de junho de 2026
Resposta da OverBoard
Thank you so much for your kind words! We're delighted to hear you had such a positive experience with us. Your support and feedback mean a great deal to our team, and we truly appreciate you taking the time to leave a review. We look forward to helping you again in the future!
Great experience 👍
26 de junho de 2026
Resposta da OverBoard
Thank you for your fantastic review! We're so pleased to hear you had a great experience. We really appreciate you taking the time to share your feedback, and we look forward to welcoming you again in the future.
Very good quality bag
26 de junho de 2026
Resposta da OverBoard
Thank you for your kind review! We're so pleased to hear you're happy with the quality of your bag. Your feedback means a lot to us, and we hope you enjoy using it. We look forward to welcoming you back again soon!
Prompt delivery of goods I wantef
25 de junho de 2026
Resposta da OverBoard
Thank you for taking the time to leave us a review. We're pleased to hear everything arrived promptly, and delighted we could get the goods you wanted to you quickly, and we really appreciate your support. We look forward to serving you again in the future.
A waterproof bag that lets in water
A waterproof bag that lets in water! Was sealed as described but phone still got wet, will be returning for a refund.
16 de junho de 2026
Resposta da OverBoard
We're sorry to hear about your experience and that your phone got wet while using the case.
We take reports like this very seriously; however, we can't see that you've contacted our customer support team regarding this issue. We'd really appreciate the opportunity to investigate what happened and help resolve this for you.
Please contact us at support@overboard.com with your order details so we can look into the matter further and assist with the return process.
We look forward to hearing from you.
Resposta da OverBoard
Thank you for your review! We're delighted to hear that you were happy with both the product and the delivery. We really appreciate your support and hope to serve you again soon.
No more worrying about theft, when sea swimming.
The waterproof bum bag is just what I needed, for a short coastal holiday, on my own. I can swim without worrying, in a touristy village.
I'll also use it to wear under loose shirts on dry land at music festivals.
Good practical design and excellent customer service.
11 de junho de 2026
Resposta da OverBoard
Thank you for your wonderful review!
We're so pleased to hear that the waterproof bum bag gave you peace of mind during your coastal holiday and that you'll be able to make use of it at music festivals too. It's always great to hear how customers incorporate our products into different aspects of their lives.
We're also delighted that you found the design practical and had a positive experience with our customer service team. Thank you for your support, and we hope the bum bag accompanies you on many more adventures.
Had a problem with a day pack
Had a problem with a day pack. Got in touch with the support team and sent photos as requested within 48 hours new day pack arrived. The support team were very helpful and understanding.
Big thank you 😊 👍👍👍👍
4 de junho de 2026
Resposta da OverBoard
Thank you for your kind feedback! We're really glad our support team was able to help quickly and get a replacement sorted for you. It's great to hear the issue was resolved smoothly, and we really appreciate you taking the time to share your experience.
Great priced bag and well constructed,
Great priced bag and well constructed,
Used overboard bags before and they are
Head and shoulders above the competition.
Well worth the extra price tag 👍
Delivered on time and well packed.
5 de junho de 2026
Resposta da OverBoard
Thank you for your great review! We're really pleased to hear you're happy with the quality, value, and delivery experience. It's great to know our bags stand out for you, and we really appreciate your continued support.
Fantastic!
Simple ordering process, good delivery updates, great product. Fantastic!
29 de maio de 2026
Resposta da OverBoard
Thank you for your fantastic feedback! We're delighted to hear you found the ordering process easy, the delivery updates helpful, and that you're pleased with your product. We really appreciate your support.
Helpful pre-sale information provided…
Helpful pre-sale information provided by customer team. Speedy delivery ( even tho I chose standard option). Bag takes canon R camera with canon 100-500 telephoto attached.
Have yet to test in the field.
28 de maio de 2026
Resposta da OverBoard
Thank you for your review! We're pleased our team could help you before your purchase and that your order arrived quicker than expected. It's great to hear the bag fits your Canon R and 100-500mm lens setup well. We hope it performs just as impressively in the field, and we'd love to hear how you get on with it.
Poor communication as to weather your…
Poor communication as to weather your order has been shipped. Since I ordered the product, there was no communication again, so I thought I was scammed. When I contacted them I was told because I paid for standard delivery that is why I didn’t get the product. The lack of communication was not spotted. I was told they a monopoly in the area of quality. Hope someone will come and give better service.
26 de maio de 2026
Resposta da OverBoard
Thank you for your feedback.
We're sorry that you did not receive a dispatch notification for your order. Following a recent transition to a new warehousing facility, an automated notification setting was unfortunately not enabled, meaning some customers did not receive the usual dispatch and tracking updates. As soon as this was identified, it was corrected to prevent the issue from recurring.
After receiving your enquiry, we responded promptly with confirmation that your order had been dispatched on 26/05, together with the Royal Mail tracking details. At that stage, the parcel was still within the expected delivery timeframe for the standard delivery service selected. Having since reviewed the tracking, we can see that the delivery has taken longer than anticipated, and we completely understand your frustration.
While the delay itself is outside of our control once the parcel is with Royal Mail, we recognise that the lack of dispatch communication contributed to your concerns. As a gesture of goodwill, we will be refunding the delivery charge paid for this order.
We appreciate your comments, as they have helped us identify and resolve an issue during the transition to our new fulfilment system. We remain committed to providing both high-quality products and the level of service our customers expect.
It was delivered with damage and…
It was delivered with damage and replaced with no fuss.
Very please at how easy it is to use.
12 de maio de 2026
Resposta da OverBoard
Thank you for your review. We're sorry your original item arrived damaged, but we're pleased we could get a replacement sent out quickly and without any fuss.
It's great to hear that you're happy with the product and finding it easy to use. We really appreciate your feedback and your support.
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