OVHcloud is a global European leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacenter and points of presence spread across the globe.
Estou com problemas com o servidor…
Estou com problemas com o servidor desde quando eu contratei, eles não resolvem o problema, solicitei o reembolso e a empresa ficou de me reembolsar e não me reembolsou só falácias em fim paguei por um serviço inutilizável por esse lixo de empresa não recomendo nem pro meu pior inimigo.
Resposta da OVHcloud - Canada
Hello Diego,
I take the liberty of replying to you in English. I hope this is okay with you.
At OVHcloud, reliability of our services and respect for our commitments to customers are taken very seriously.
We are truly sorry that you experienced issues with your server and that you felt the refund would not be processed; we fully understand the frustration of paying for a service you consider unusable.
After reviewing your case, the server was started in rescue mode and no hardware issue was detected, with the outage being related to the software configuration.
Your cancellation request has been validated and the corresponding refund has been initiated on your OVHcloud account, with the possibility to transfer it to your bank account according to the procedure available in your control panel; if have any questions, we invite you to contact us again so we can help you better understand the procedure.
We remain at your disposal to clarify any outstanding points and to improve your experience with us.
Best regards,
Dieynaba K.