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OVHcloud - India Opiniões 

23
•
TrustScore: 3.5 em 5

3,5

Bannerghatta Main Road, 560076 Bengaluru, Chinnayanpalya, IN

•

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Classificada 1 em 5 estrelas

If you are not perfect in managing servers then never ever go for this platform they have almost zero support if you raise a ticket its going to take at least 24 hours just to get your first reply and... Ver mais

Classificada 5 em 5 estrelas

1. The OVH Team has phenomenal customer support. Everyone from the account managers to the VP personally take an interest in the success of the clients, and that is quite rare to see in a compan... Ver mais

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Classificada 5 em 5 estrelas

OVH is the best cloud services provider for me after trying all known cloud services providers. im very satisfied with their bare metal servers and domains. cheap price compare to others but the quali... Ver mais

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Informações sobre a empresa

  1. Empresa de hospedagem na Web
  2. Computação em nuvem
  3. Empresa de gestão de dados
  4. Fornecedor de DNS

Sobre OVHcloud - India

Escrito pela empresa

OVHcloud office OVHcloud is a global European leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacenter and points of presence spread across the globe. OVHcloud office

Informações de contacto

  • Bannerghatta Main Road, 560076, Bengaluru, Chinnayanpalya, Índia

3,5

Aceitável

TrustScore: 3.5 em 5

23 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as opiniões

(23)

3933 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Disappointing Experience with OVHcloud's Domain Purchase

I encountered a frustrating bait-and-switch pricing tactic at OVHcloud. Their .in domain initially advertised for just 99 rupees, ballooned to 724 rupees at checkout. Adding to the frustration, my first purchase attempt was halted by an "internal issue," and the unpaid invoice then mysteriously vanished. This lack of transparency and reliability in pricing and technical performance from a known cloud services provider is unacceptable. Buyers, beware of hidden fees and unstable purchasing processes at OVHcloud.

22 de abril de 2024
Opinião espontânea
logótipo da OVHcloud - India

Resposta da OVHcloud - India

Hello Akash,

Thank you for taking the time to leave a review on Trustpilot.

At OVHcloud, we do our utmost to offer the most transparent prices possible and display them on the order before payment is confirmed by the customer.

In order to verify the situation encountered with your order, I have just sent you a request for information.

Could you respond to this request and send me your OVHcloud customer identifier (in the form xxyyyyyy-ovh, x = letters, y = numbers)?

Here is a guide to help you find this information:

https://help.ovhcloud.com/csm/en-ie-account-log-in-ovhcloud-control-panel?id=kb_article_view&sysparm_article=KB0043034

Update 29/04 :

You have not responded to our request for information, so it is impossible for us to verify.

I invite you to come back to us if necessary with the necessary information by modifying your answer.

Best regards,

Luigi.B

Classificada 1 em 5 estrelas

Your team is not doing KYC of my ovh…

Your team is not doing KYC of my ovh account, it has been 6 days, I have created an account on ovh india website, your team is not giving any response, I have been doing your service for the last 7 years but since few months. your service has become very useless. Absolutely useless service, no response in India, can't do KYC of 1 account, what else will they do?

24 de janeiro de 2024
Opinião espontânea
logótipo da OVHcloud - India

Resposta da OVHcloud - India

Hello there Raag.
First of all, we really do apologize for this situation you had to face and honestly it's sad for us to hear such a thing from you, because this is not the type of service/support we expect to provide. We do hope that in future, you won't have to go through this issue again as we will take the chance to improve.

As we informed by ticket, phone call and on your interactions on our social media, our team is already reviewing your validation and may need more time to process.

We kindly ask once again for your patience.
We are sorry for any possible inconvenience and remain available by ticket, phone call or on our social media channels.

Have a great day.
^VinS

Classificada 1 em 5 estrelas

Useless services and customer support

Useless services and customer support. Accidently i lost my phone in which I had registered my OVH cloud two factor authentication, and I also lost my emergency server keys. After 6 days of conversation with the support team over email , providing all the document whatever they asked for, for the verification of my server possession, and deactivation of 2FA , I am still wandering for their solution. USELESS SERVICE PROVIDER I HAVE EVER IN MY LIFE .. WORST EXPERIENCE ....

31 de julho de 2023
Opinião espontânea
logótipo da OVHcloud - India

Resposta da OVHcloud - India

Hello there,
I really do apologize for this situation you had to face and honestly it's sad for us to hear such a thing from you, a valuable user and customer, because this is not the type of service we expect to provide.

I do hope that in future, you won't have to go through this issue again as we will take the chance to improve.

Taking this opportunity, I would like to request more information about your account and review in detail the case, and of course, provide an alternative solution. You have received a request, please, answer this request with your OVHcloud (aa0000-ovh or 0000-0000-00) and e-mail of your OVHcloud account.

Have a nice day,
ViniL

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