I am really happy with my order from OW Collection. The quality is honestly so good, and everything fits beautifully. The material feels soft and comfortable, but still looks very elegant and exp... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I’m very impressed with the brand, I have been buying it for my wife for several years and the quality has really hit insane heights. It’s her favorite brand and it gives me lots of kisses each time... Ver mais
A empresa respondeu
I ordered the Thea Fur Jacket and it arrived the very next day! The jacket is absolutely beautiful and the quality is amazing. I’ll definitely be shopping from OW again and I can’t recommend it enough... Ver mais
A empresa respondeu
Love the designs of shirts and bought one in Bordeaux for nearly 100 euros. Shrank on first cold wash. Very poor quality. High quality lyocell would not shrink so much. Had to keep chasing customer se... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
OW Collection is a Copenhagen-based fashion label creating elevated going-out wear for modern women. Rooted in Scandinavian minimalism and shaped by confident femininity, OW is known for sleek silhouettes, sharp tailoring, and pieces designed for dinners, nights out, events, and after-dark moments.
Informações de contacto
4,5
Excelente
28 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Horrible products and customer service.
Ordered a jacket from this company which looked nothing like the picture and it completely fell apart. I communicated with the company via email and Instagram DM in which they asked me for pictures to support my claim. I then sent the pictures and they just decided to stop responding to me. I have contacted them for 3 weeks and they just do not care. I will never purchase anything from them again.
11 de janeiro de 2026
Opinião espontânea
Resposta da OW Collection
Hi Starr-Linda,
Thank you for your feedback. As we’ve been in contact several times regarding this matter, we hope the solution we’ve provided has met your expectations.
Please don’t hesitate to reach out if there’s anything further we can assist with.
Kind regards,
The OW Team
Poor quality producs and terrible customer service
Love the designs of shirts and bought one in Bordeaux for nearly 100 euros. Shrank on first cold wash. Very poor quality. High quality lyocell would not shrink so much. Had to keep chasing customer services for any sort of reply, wanted to try a replacement but they would not replace instead offering 15% goodwill off another poor-quality shirt. No thanks. Avoid there are better quality products out there
24 de junho de 2025
Opinião espontânea
Resposta da OW Collection
Hi Andrea,
Thank you for your feedback. We’re sorry to hear about your experience.
Since then, we’ve made several improvements to both our product quality and customer service, and we take feedback like yours very seriously as part of that process.
Kind regards,
The OW Team
NO response or refund
Purchased a dress from OW collection. Returned months ago, within the return period. I didn’t even open the package as had order to take away with me and didn’t arrive within the delivery time. Sent various emails from an update on my return and refund and had no response. I spent £160 on a dress, which they’ve now received back and aren’t refunding me. It has now been 3 months. Disgusting. Do no order from this company.
6 de abril de 2025
Opinião espontânea
Really good and fast customer service
12 de dezembro de 2024
Opinião espontânea
Resposta da OW Collection
Hi Amalie,
Thank you so much for your kind words—we truly appreciate it.
Kind regards,
The OW Team
Will never order at OW again
Will never order at OW again. From the Netherlands it costs €30 to return a single dress. Apparently DHL only delivers to DHL pick up points when i enter this address. Such a waste of money :(
11 de setembro de 2024
Opinião espontânea
I recently had the pleasure of…
I recently had the pleasure of purchasing a gift for my girlfriend from OW Collections, and the experience was exceptional from start to finish. Their website is user-friendly, making it easy to find exactly what I was looking for. The quality of their products exceeded my expectations — everything was beautifully made and exactly as described.
Customer service was top-notch. I had a few questions about my order, and their team was quick to respond and incredibly helpful. Shipping was prompt, and my items arrived well-packaged and in perfect condition.
I highly recommend OW Collections for their outstanding products and excellent customer service. I'll definitely be shopping with them again!
1 de maio de 2024
Opinião espontânea
Resposta da OW Collection
Hi Oliver,
Thank you for taking the time to write an amazing review. We are so happy to hear that you had a great experience shopping at OW!
Kind regards,
The OW Team
I bought a gift and it arrived very…
I bought a gift and it arrived very quick
24 de maio de 2024
Opinião espontânea
Resposta da OW Collection
Hi Magnus,
We really appreciate you taking the time to write a wonderful review!
Kind regards,
The OW Team
I have bought 2 dresses from OW
I have bought 2 dresses from OW, and i got so many compliments wearing them ❤️
17 de maio de 2024
Opinião espontânea
Resposta da OW Collection
Hi Camilla,
Thank you for taking the time to write an amazing review. We are so happy to hear that you love the dresses you bought!
Kind regards,
The OW Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.