OW Markets Opiniões 39

Resposta da OW Markets

Há 2 dias

Hello,
We’re sorry to hear about your experience. We want to assure you that OW Markets operates with strict standards of transparency and fairness.

We’d be more than happy to investigate your case and provide full clarity. Please reach out to us directly with more details, or share your contact details here so we can support you properly.

Thank you,
OW Markets Team

Resposta da OW Markets

Há 4 dias

Hello,
We’re sorry to hear about your experience. We want to assure you that OW Markets operates with strict standards of transparency and fairness, and we do not influence client trading outcomes.

We’d be more than happy to investigate your case and provide full clarity. Please reach out to us directly with more details, or share your contact details here so we can support you properly.

Thank you,
OW Markets Team

Resposta da OW Markets

7/04/2026

Hello Callum,

First, we would like to apologize for the inconvenience and assure you that our clients’ satisfaction is a priority at OW Markets.

We would like to mention that our team has contacted you on several occasions and since then we have provided you with ARN for all withdrawals transactions, plus the tracking systems (online Visa and Mastercard) that your bank can track the transactions with.

We would also like to mention that we have different payment methods, and each withdrawal method must be compatible with the deposit method, in your case and because you have used Credit card as a deposit method, therefore the credit card was automatically used as withdrawal method.

Based on the above it’s important to know that when withdrawing via credit cards the process takes up to 14 business days to be deposited in your bank account via the PSPs (Payment Service Providers), which is not controlled by OW Markets and purely depends on banking process.

Again we would like to apologize for any inconvenience, and insure you that any delay had happened wasn’t internal as we were checking with the PSPs and you were informed of that by the team on separate channels (both email & chat), also we’ve shared all the updates that we’ve received from the PSPs immediately with you via the same channels.

Thank you,
OW Markets team

Resposta da OW Markets

17/02/2026

Thank you so much for your kind words, we are thrilled to hear that you're enjoying your experience with OW Markets. Your feedback about our service validates our commitment to excellence. We truly appreciate your business, thank you for being part of OW Markets trading community.

Resposta da OW Markets

16/02/2026

Thank you so much for your kind words, we are thrilled to hear that you're enjoying your experience with OW Markets. Your feedback about our service validates our commitment to excellence. We truly appreciate your business, thank you for being part of OW Markets trading community.

Resposta da OW Markets

16/02/2026

Thank you so much for your kind words, we are thrilled to hear that you're enjoying your experience with OW Markets. Your feedback about our service validates our commitment to excellence. We truly appreciate your business, thank you for being part of OW Markets trading community.

Resposta da OW Markets

16/02/2026

Thank you so much for your kind words, we are thrilled to hear that you're enjoying your experience with OW Markets. Your feedback about our service validates our commitment to excellence. We truly appreciate your business, thank you for being part of OW Markets trading community.

Resposta da OW Markets

21/11/2025

Thank you so much for your kind words, we are thrilled to hear that you're enjoying your experience with OW Markets. Your feedback about our service validates our commitment to excellence. We truly appreciate your business, thank you for being part of OW Markets trading community.

Resposta da OW Markets

Actualizada a 21/11/2025

Thank you for your review, we truly appreciate your business and are here to support you on your trading journey, thank you for being part of OW Markets trading community.

Resposta da OW Markets

15/09/2025

Thank you for your review, we truly appreciate your business and are here to support you on your trading journey, thank you for being part of OW Markets trading community.

Resposta da OW Markets

15/09/2025

We truly appreciate your positive feedback and value your trust in OW Markets. We believe in putting our clients first and Our team remains committed to providing you with reliable services, excellent support, as well as a seamless trading experience. If you ever have any questions or need assistance, our team is here and happy to help. Thank you for being part of OW Markets trading community.

Resposta da OW Markets

Actualizada a 13/09/2025

نشكرك على مشاركة تجربتك معنا،
لقد قمنا بمراجعة حسابك، وتبين أنك استفدت من مكافأة ترحيبية أضيفت إلى رصيدك. تسمح هذه المكافآت لعملائنا ببدء التداول برأس مال إضافي، ولكنها تخضع لشروط وأحكام محددة. للأسف، تم رصد مخالفات لتلك الشروط تحديدا النقاط التالية:

• التداولات المشبوهة: يحق لـ OW Markets خصم الأرباح أو المكافآت في حال اكتشاف أي تداولات مشبوهة.

• الحسابات المتعددة والتداولات العكسية: يتم إلغاء المكافأة والأرباح الناتجة عنها فوراً ودون إشعار مسبق في حال قيام
العميل بالتداول عبر حسابات متعددة أو إجراء تداولات عكسية.

نحن نطبق هذه السياسات بصرامة لضمان العدالة والشفافية لجميع عملائنا.

نحن نتفهم تماما مدى الإحباط الذي قد يسببه هذا الموقف، ولهذا قمنا بالتواصل معك مباشرة لمناقشة التفاصيل وتقديم توضيح شامل. فريق الدعم لدينا متاح دائما لمساعدتك في فهم هذه القواعد بشكل أفضل، وضمان حصولك على فهم واضح لحالة حسابك.

Resposta da OW Markets

15/09/2025

Thank you for your review, we truly appreciate your business and are here to support you on your trading journey, thank you for being part of OW Markets trading community.

Resposta da OW Markets

15/09/2025

Thank you for your review, we truly appreciate your business and are here to support you on your trading journey, thank you for being part of OW Markets trading community.

Resposta da OW Markets

15/09/2025

Thank you for your review, we truly appreciate your business and are here to support you on your trading journey, thank you for being part of OW Markets trading community.

Resposta da OW Markets

15/09/2025

Thank you for your review, we truly appreciate your business and are here to support you on your trading journey, thank you for being part of OW Markets trading community.

Resposta da OW Markets

12/09/2025

Değerli Müşterimiz,
Deneyiminizi bizimle paylaştığınız için teşekkür ederiz. Tüm geri bildirimleri ciddiye alıyor ve yaşadığınız durumu ele almak istiyoruz.
Kayıtlarımıza göre, hesabınıza hoş geldin teklifi olarak bir bonus uygulanmış ve bu sayede ek sermaye ile işlem yapmanıza olanak sağlanmıştır. Ancak sistemimiz, bonusun şartlar ve koşullarında bir ihlal tespit etmiştir. Bu gibi durumlarda, tüm müşterilerimiz için kuralların adil ve tutarlı bir şekilde uygulanmasını sağlamak amacıyla tasarlanmış standart bir prosedür olan bonus politikamızı uygulamak zorundayız.
İhlal edilen spesifik şartlar şunlardır:
Şüpheli İşlemler: Herhangi bir şüpheli işlem tespit edildiği takdirde, OW Markets bu tür işlemlerle ilişkili tüm kârları ve bonus kredilerini düşme hakkını saklı tutar.
Çoklu Hesaplar ve Ters İşlemler: Çoklu hesap ticareti yapan veya farklı hesaplar arasında ters işlemler gerçekleştiren herhangi bir müşterinin bonusu ve elde edilen kârı, önceden haber verilmeksizin derhal kaldırılır.
Bu kuralları anlamanızda size yardımcı olmak için özel bir destek ekibimiz bulunmaktadır. Bu durumun neden olabileceği karışıklık veya hayal kırıklığı için özür dileriz ve bu konuyu daha detaylı görüşmek üzere sizinle doğrudan iletişime geçtik. Bu sorunu çözmeye ve hesabınızla ilgili net bir anlayışa sahip olmanızı sağlamaya kararlıyız.
Saygılarımızla,
OW Markets Ekibi

Resposta da OW Markets

12/09/2025

We truly appreciate your positive feedback and value your trust in OW Markets. We believe in putting our clients first and Our team remains committed to providing you with reliable services, excellent support, as well as a seamless trading experience. If you ever have any questions or need assistance, our team is here and happy to help. Thank you for being part of OW Markets trading community.