OwnHome Opiniões 94

Current customers, avoid at all costs!

Terrible experience from the start, we are currently Own Home Co customers and we should have seen the red flags from the beginning. We had 3 meetings to go over the same information with 3 different people. We were approved pretty much immediately and found a house very quickly, unfortunately due to the lack of professionalism from the Own Home Co team we missed out on the house we really wanted as they didn't do the building report inspection in time - even though they had over a weeks notice prior to auction. After I found the founders email on LinkedIn and reached out to him directly, this got the ball rolling, we were promised a phone call back (this never came) but we did get the (second) house we wanted, noting the buyers agent gave us terrible advice at the auction, luckily we had done our own research, didn't go in with an offer as high as he recommended and ended up paying under the FIRST offer he suggested. Again all of this should have been red flags, however we were desperate to get into our first home, had good credit and good earnings but this was our only option without the full deposit amount. Then the paper work errors began, every single piece of paper work we received had errors, from interest rates (would have cost us 100s of 1000s of dollars if we had not read this properly) to simple things like name spelling. When interest rates went down we were not given any sort of decrease, even though we are paying almost 9% interest, now with the increases these have been immediately passed on. Please please please avoid if you can at all costs!

The OwnHome team provided an excellent experience throughout my purchase journey. The process was completed far more efficiently than expected and managed with clarity, professionalism, and ease from start to finish. The team was approachable, responsive, and consistently supportive, significantly reducing the stress typically associated with buying a property. I would confidently recommend OwnHome to anyone considering a purchase.



Nick, in particular, was outstanding. He went above and beyond to understand my needs, provided clear and informed guidance, and maintained proactive communication throughout. His dedication and attention to detail were crucial to achieving a successful outcome, and I am very grateful to him and the entire team.

Nick, Gavi and the team were outstanding during the process. Went above and beyond to find what I was looking for and steering me in the right direction, very good communication and excellent support. I would have definitely given up if I was having to deal with it all myself, especially in the boom Adelaide is having at the moment. Can’t thank the team enough for making my dream come true, would recommend them to anyone.

Worked with the OwnHome team in a professional capacity - awesome guys who truly value their employees. Brilliant stuff!

The OwnHome team were outstanding! They made my purchase happen a lot quicker than I was expecting and made the process so easy. They were friendly, supportive and open to answering my questions throughout. They made the process as stress free as possible. I am very grateful for the support i have received and have no hesitation in recommending OwnHome to those looking to purchase.

The team is professional, approachable, and communicates clearly every step of the way. From pre-approval to formal approval, everything has been handled smoothly, and we’re now excitedly awaiting settlement in the next 30–60 days. The 2.2% deposit option has been a game-changer, making the path to home ownership so much more accessible.
A special thank you to Ben and Archie for your ongoing support and guidance — it’s truly made a difference. And a big thank you to the amazing team working behind the scenes as well — your efforts have not gone unnoticed and are deeply appreciated.
I highly recommend OwnHome to anyone looking for a supportive, transparent, and forward-thinking partner on their home-buying journey.

The team are so open and honest throughout the whole process of applying, approval and buying. In particular, Gavi and Claudia in the buying team were so transparent and responsive to all our requests - so easy to work with. Abs and Ben in the lending team were fantastic and helpful throughout every step of the application process! Thanks so much!

The best decision in one of the biggest purchase of our life. From loan application to pre approval to the home buying team. The process is very transparent and ownhome able to assist us all the way.

I cant beleive we made it. big thank you

Amazing team that helped us navigate purchase of our home. Great communication, prompt follow up to all queries. Consistent and transparent in all interactions from the first step until settlement.

OwnHome truly delivered on their promise of taking the pain out of the biggest purchase of your lifetime. As someone who didn’t have access to the “Bank of Mum and Dad,” their innovative deposit boost loan solution made homeownership possible when traditional paths seemed out of reach.

Exceptional Service from Day One
Jacob was absolutely excellent during the initial phase of our journey. His welcoming approach and attention to detail set the tone for the entire experience - and yes, thanks for the cookies! It’s those small touches that show a company truly cares about their clients beyond just the transaction.

Outstanding Home Buying Team
Gavi and the entire home buying team were nothing short of phenomenal while we were searching for properties. Their expertise and dedication were evident throughout the process, but I have to give a special shout out to Jarrad who went above and beyond expectations. On a Saturday night, after spending the entire day attending auctions for other clients, he managed to bring our negotiations home successfully. That level of commitment is rare in any industry, and it shows OwnHome’s dedication to their clients’ success.

Seamless Lending Process
Abs on the lending team made what could have been a stressful formal approval process completely easy and seamless. The team’s approach to handling the deposit boost loan alongside traditional financing was professional and efficient, allowing us to focus on finding the right property rather than worrying about complex financial arrangements.

Why OwnHome Stands Out
What impressed me most was how OwnHome addresses the real challenges facing aspiring homeowners today. With median property prices requiring deposits that can take over a decade to save, their solution provides a genuine alternative for those with strong incomes but limited savings. The 2.2% Low Deposit Premium is significantly more manageable than traditional LMI costs, and their complimentary property concierge service adds tremendous value.

For anyone struggling to break into the property market without family financial support, OwnHome offers a legitimate pathway to homeownership.

Own homes was very helpful when buying a property. Info was spot on and cannot thank the team enough well done

Working with the team to secure a loan provider and my first home was quite good overall.

Regular updates and follow ups. There were some miscommunications and assumptions that everyone has a math brain but we worked through it.

The experience as a Deposit Boost Loan customer is the complete opposite. I sent an email to Lending on 19 January requesting to change the repayment frequency and never got a response.

When they changed payment system providers I received multiple emails to update my details when I had done it.

They present as quite high tech, but I guess that was just an assumption.

There's no portal/visibility on the loan, which is also very different from the pre-approval and buying perspective. Again, this my assumption from their polished marketing and website.

Being neurodivergent having visibility/transparency over my debts helps with my anxiety and stress.

I'd like the flexibility to increase my repayments and make extra payments especially as the loan rate is high, but as I've signed a contract, I have to accept this is how it is. At least the interest rate dropped again today and they're passing it on.

It really feels like I've stepped back to the late 90s when the internet came to Australia. At least I'll receive my statement via email (unless I'm making another assumption).

Ownhome and teams have been amazing every step of the way , from securong loans and approvals , helping us dodge and a house with undisclosed sewerage issues,
To negotiating deals at 11pm on a firday night to ensure we landed the property we wanted within out budget.
Thanks to them we have turned a once far of dream into our reality and I can't thank and or recommend them enough!!!

Absolutely stoked with the work from the own home team.
Max got us started on the journey and helped us every step of the way. The rest of the team were amazing
Would highly recommend them

OwnHome is such a revolutionary service for people like me to achieve their dream of owning a property. I’m hardworking and have a secure job that earns enough to afford the monthly mortgage. But being an immigrant, I have no family here to borrow money from and don’t have enough savings to reach that 20% deposit for standard home loans. Instead of significantly altering my lifestyle to save that 20%, not to mention the soaring prices in Sydney that feels like goalpost is always moving, OwnHome sped things up so i can get on the property ladder. Thank you so much to Jacob, Noah, Claudia and the rest of the team!

The concept is fantastic and without them I would have never got on the property ladder when I did. The communication at the start of the process was fantastic however I found that when I was in the contracting process leading up to settlement the communication could have been better. However I raised concerns with Bridget and they were swiftly resolved. All in all a great experience, in the end I feel well looked after.

Working with OwnHome was truly a game-changer for my partner and I. As first-time buyers, we were intimidated by whole process of purchasing a property, but Jarrad, Claudia, Gavi & Max guided us through every step with patience and expertise. Their communication was consistently prompt and thorough.

Thanks to OwnHome, we secured our dream home months sooner than we thought possible. Highly recommended!

Such a great concept and a brilliant team that supports you through the entire buying journey.
We got our keys to our new place this week and boy does it already feel so great to not be renting!!!
We had some hiccups with settlement and the OwnHome team jumped on it pronto and had our interests completely at heart.
I’d recommend OwnHome to anyone that is tired of paying off someone else’s mortgage and doesn’t have the bank of mum and dad on hand.
Keep on rockin’ OwnHome crew.

A massive thank you to Kieran, Jarrad, Claudia and Abs for thier incredible support and professionalism throughout this journey. They realised my dream of buying my first home! From the first enquiry through to settlement, the team were incredibly knowledgeable, responsive and friendly. I felt supported and empowered every step of the way. The model and service OwnHome provide is unique and what a lot of people need; enabling those who can absolutely service a mortgage just without the 20% deposit. Thank you team!

The support provided by the OwnHome team, particularly the Home Buying Team was outstanding. The fees paid were absolutely worth it as I feel that I saved at least double what my OwnHome fees were on the better purchase price. I loved the combo of digital and personal service. It all felt so modern.