I would not recommend their property appeal services
I would not recommend their property assessment service.
I received my 2024 tax assessment and paid the tax. In May, 2025, I receive a letter from Ownwell stating that if I had used their service for 2024, they estimated my property value would be over $47,000 less. I received my 2025 county appraisal and it increased over $92,000 from 2024, so I hired Ownwell for appeal of 2025 amount.
Ownwell accepted the challenge, but I found three concerning matters:
1) Poor communication--While they did notify via email that they had summitted appeal and later that appeal had been accepted, NEVER did they state what the appeal amount was or how it was determined.
2) The amount of their appeal was only $21,000 less than the county appraisal, resulting in a tax savings of $168. That seem piddling compared to their marketing saying I was over appraised in 2024 by $47,000 and the county raised the appraisal another $92,000 in 2025. IMO, the appeal should have been much greater, but due to no communication from Ownwell RE the amount of the appeal, I had no knowledge that they were taking the easy way out/taking low hanging fruit until after the entire process was complete.
3) Upon rendering a bill, Ownwell applied 35% to the paltry $168 tax savings as expected. However, they added another $20 for the county freezing the appraisal into the future. Ownwell had NO effect in obtaining that freeze. A freeze has ALWAYS been the county policy in the 43 years I have lived in the house. But Ownwell would not back down.
Another interesting point is if I visit the Ownwell website today and enter my address to show Ownwell's estimate of potential tax savings, it shows $604-- 3.6 times the real savings of only $168 they just achieved. Great marketing, but poor reality.
Bottom line, I will not use Ownwell service again. I believe that even I could do better than the so called "professionals" at Ownwell. As a result, I would not recommend their services
16 de setembro de 2025
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