Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Bought one of their vapes... Button stopped working 7 months later... Shop wouldn't accept responsibility... Emailed these and they said I need the box... Who keeps the box after 7 months. Just a plo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Calverton Nottingham Excellent customer service care, Nick certainly went the extra mile explaining the wide range of products made available. I was well overdue for a Mod update & my choice was... Ver mais

Classificada 5 em 5 estrelas

Koupila jsem si Vaporizer oxva v České republice,po měsíci přestal fungovat ,poslala jsem ho na reklamaci a oni mi ho vrátili s tím ,že se na to nevztahuje záruka. Kontaktovala jsem tedy přímo oxvu, n... Ver mais

Classificada 5 em 5 estrelas

When it comes to quitting this rechet habit of smoking cigarettes, it's almost a NEED to have an enjoyable product to fill the bill for you daily habit. This Company DELIVERS and I'm Honestly Blown aw... Ver mais

Informações sobre a empresa

  1. Loja de cigarros electrónicos

Escrito pela empresa

OXVA is one of the fastest-growing e-cig brand founded by Justin Lai, along with a team of passionate and experienced individual who shares the same values. Together we plan to achieve our mission by sticking to our believes which is not only to provide the finest quality products but also deliver an outstanding customer care service.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

118 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 64% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Bought one of their vapes...

Bought one of their vapes...
Button stopped working 7 months later... Shop wouldn't accept responsibility... Emailed these and they said I need the box... Who keeps the box after 7 months. Just a ploy not to replace under the standard one year warranty.. will never buy one from them scammers again

3 de abril de 2026
Opinião espontânea
logótipo da Oxva

Resposta da Oxva

We hear your frustration and we’re here to help! We’ve reached out previously with a solution and are waiting for your confirmation to proceed.
Our support team Support@oxva.com sent over a photo guide to help you locate the laser-etched code on your device—please check your messages so we can fast-track this for you. Your satisfaction is our priority and we’re ready to make this right!

Classificada 1 em 5 estrelas

All the pods leaking

All the pods leaking. Some before You even put them to the vape. 0.6 , 0.8 - doesnt matter. Some make fountains within few minutes. Its a shame, because OXVA used to be really good.

21 de março de 2026
Opinião espontânea
logótipo da Oxva

Resposta da Oxva

Hi Chris,
We’re really sorry to hear this — especially as you’ve trusted OXVA before. Leaking is not something we expect from our pods.We take reviews like this seriously and would like the chance to understand more about your experience. Please contact our support team at SUPPORT@OXVA.COM so we can look into this and see how we can assist.

Classificada 5 em 5 estrelas

I purchased a vape and it wasn't…


I purchased a vape and it wasn't working after 3-4 months. I did send email to Oxva and after a couple of emails they sent me a new Oxva and also better one (newer version). Appreciate it so much!

20 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great support

Great products, and support.
I had a leaking cartridge, after communicating with support they’ve sent me new ones.

19 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Worst vapes going

Worst vapes going, always leak and have a horrible taste to them, like a metal taste. Tried all different flavours and tried buying different pods and it’s the same issues every time, waste of money.

18 de março de 2026
Opinião espontânea
logótipo da Oxva

Resposta da Oxva

Hi Samantha,
We’re really sorry for the experience you’ve had. Please feel free to contact our support team at support@oxva.com so we can understand more about what happened and assist you directly.

Classificada 5 em 5 estrelas

Have used OXVA all my adult life

Have used OXVA all my adult life. I’ve had every single Xlim Pro, every NeXlim and I have never looked back. The flavour these pods produce is second to none. The battery life is immaculate and they just look incredible!!

27 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Nothing but issues!!

Me and my partner have been using oxva devices for a few months now and since then we have had nothing but issues. Mainly the leaking of the pods is shocking. We have tried 2 different devices and it is always the pods that are the main problem. They leak constantly and despite trying different ways of stopping this by taking advice from shops etc the problem persists. We have contacted an OXVA Rep directly who has told us personally that the pods “do not leak if used correctly at the proper wattage. We have tried all these steps and yet again the same persists. Its important to note that we also use the correct vape juice at a 50/50 ratio as they recommend. We have tried reaching out to OXVA directly but it is near impossible as they do not have an office based in the UK. My recommendation is that you stay well clear of OXVA and find a reputable company!! This is what we will be doing in future.

15 de fevereiro de 2026
Opinião espontânea
logótipo da Oxva

Resposta da Oxva

Hi James,
thanks for your feedback — we’re sorry to hear the product didn’t last as expected. We take reviews like this seriously and would like the chance to understand more about your experience. Please contact our support team at SUPPORT@OXVA.COM so we can look into this and see how we can assist.

Classificada 2 em 5 estrelas

OXVA Xlim Ultra 3

OXVA Xlim Ultra 3 — Pure Marketing Engineering Failure.

I’ve been using the Xlim series for a long time, but the Ultra 3 is a massive step backward. Don't let the "1500mAh" label fool you—it’s a marketing trap.
The Battery Lie:
They claim 1500mAh, but in reality, it performs worse than the Xlim Pro 2 (1300mAh).
• Real-world test: Starting at 8:00 AM at 23W (0.6 Ohm pod) with the SCREEN TURNED OFF, the battery drops to 50% by 10:30 AM.
That is unacceptable for a "pro" or "ultra" device. The power management is either extremely inefficient, or the battery capacity is simply faked.
Design & Build:
• Feel: It feels cheaper than the Pro 2. Too much plastic and a fragile glass front. It’s a fingerprint magnet and feels like a toy rather than a solid tool.
• Usability: 4/10. The touch screen is a gimmick. It’s frustrating to use, and since you have to keep it off to save battery, what’s the point of paying extra for it?
Performance:
The flavor is exactly the same as previous models because it uses the same V3 pods. You are paying a premium price for a fancy screen that kills your battery life.
Verdict: If you need a reliable device that lasts a full day, stay away from the Ultra 3. Stick to the Xlim Pro 2—it’s more comfortable, more durable, and ironically, the battery lasts longer in the real world. This "Ultra" version is just an overpriced mistake.

3 de fevereiro de 2026
Opinião espontânea
logótipo da Oxva

Resposta da Oxva

Hi Артем Яшкин, thank you for being a loyal Xlim series user and sharing your detailed thoughts. We’re sorry to hear that the Ultra 3 didn’t meet your expectations — we know how frustrating that can feel, especially with a product you’ve used for a long time. Your feedback is important and will be shared internally for review. We always aim to learn from user experiences and make improvements where we can.
Please feel free to contact our support team at support@oxva.com so we can understand more about what happened and assist you directly.

Classificada 5 em 5 estrelas

A top brand with a very good customer service!

I'm using my OXVA vape devices now for a long time and I think they are very good! I've purchased a lot of cartridges during the time I've been using them, but the latest ones I've bought started leaking after a very short time. When I contacted OXVA about this problem they kindly replaced the leaking ones by sending me new cartridges. Conclusion: A top brand with a very good customer service!!!

28 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very bad products

Very bad products
Maximum 2 months then need to change

26 de janeiro de 2026
Opinião espontânea
logótipo da Oxva

Resposta da Oxva

Hi Anas Yousri,
thanks for your feedback — we’re sorry to hear the product didn’t last as expected. We take reviews like this seriously and would like the chance to understand more about your experience. Please contact our support team at SUPPORT@OXVA.COM so we can look into this and see how we can assist.

Classificada 5 em 5 estrelas

The BEST

When it comes to quitting this rechet habit of smoking cigarettes, it's almost a NEED to have an enjoyable product to fill the bill for you daily habit. This Company DELIVERS and I'm Honestly Blown away by the company's pure-ness of delivery. Noone is beating them in longevity and Taste combined. So HAPPY that I found them. Never stop Improving Oxva, you're the Innovators of the market now so, show em what you got!

21 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love the OXVA v prime

Love the OXVA v prime, nice and weighted with good strong magnets... if I do have a little gripe it's pretty hard to see juice level... or is it just me and maybe I need to go see an optician lol🌟🎊🥳🤩

22 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Koupila jsem si Vaporizer oxva v České…

Koupila jsem si Vaporizer oxva v České republice,po měsíci přestal fungovat ,poslala jsem ho na reklamaci a oni mi ho vrátili s tím ,že se na to nevztahuje záruka. Kontaktovala jsem tedy přímo oxvu, nezaváhaly a přístroj mi poslali noví ,jsem z jejich reklamací spokojená .

23 de janeiro de 2026
Opinião espontânea

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