pacevanhire.com Opiniões 

I do not wish to give this company any ratings!!!
Eltham Branch PACE VAN HIRE be very careful as these people are crooks. I hired a van in January 2025 and when I returned the van on 12th January 2025 by 13th January 2025 PACE took £100 from my account then sent a ridiculous email stating i damaged the van i was in shock as the picture sent looked completely different to the van I hired as it had mud on the bumper also was a different shade of grey. Then PACE told me to pay £700 for a damaged bumper then did not contact me for 1 month and told me that someone else damaged the van also and now claimed i owed them £360 i asked to see the Dashcam footage and PACE came back to me with every excuse you could think of. I told them to return my £100 i was told they would charge £50 administration fee to return my money. I told them I am now going to seek legal action PACE then attempted twice on 11th February 2025 to take 1st £100 then 2nd attempt £260 I have now had to alert my bank. I still have not received any evidence apart from 1 ridiculous picture. PLEASE BE VERY CAREFUL as these people tell so many different stories also the RED FLAGS are seriously obvious when you read just a little part of my experience. I will be seeking legal advice on this matter. I have been through an absolutely appalling and extremely unprofessional experience!!!! Patricia from South London

This was a last min booking and the team at the Eltham branch was friendly and everything was very straight forward and easy!

The van was in good condition and easy to drive.

The hire costs were reasonable too...

Only bug bear would be the fact the spare tyre was in the van itself so we had to keep moving it around and even put things on top to get all of our things into the van. Apparently, they will be getting this mounted underneath soon.

Other than that, highly recommended!

The staff was fantastic and bubbly I dealt with THE AMAZING AMY AND BARNEY over in New cross, I would definitely recommend them to everyone, I will also be using them in the future. Even upon returning the vehicle and collection very professional, funny, and a clean vehicle was fantastic.... 20 star

My house move was a breeze thanks to Pace Van Hire's exceptional service. Ellie was very friendly, professional, and made the process easy. The van was clean, well-maintained, and reasonably priced. Highly recommended for a stress-free moving experience!

These guys are the best in the business! The service is always impeccable, you’re always made to feel welcome at every branch I’ve been to. It’s always quick and easy picking up a van. I used to use one of the big van hire companies but thought I’d give these guys a go and I’ll never go back.

When I heard it was a family run business I assumed they’d be friendly but I didn’t expect to feel like one of the family!

Thanks Pace!

Customer service and speed. Nothing was too much inconvenience, price was great and process was easy

Wow what a great experience I had with Pace van hire! I was lucky enough to have Ellie help me with my booking, she making the whole start to finish process run smoothly. Not only was she incredibly patient with me but also really helpful. This was my first timing moving house and I thought it was going to be really stressful but Ellie literally took so much stress off my plate and made the whole thing 10 x easier. Would highly recommend her and this company!

Customer service is great, especially from Ellie. Helped me with my enquiry swiftly and answered any questions I had!

Great Company, all the staff were very nice and helpful during my van hire, would highly recommend using if you need to hire a van.

Best van hire company I’ve used. Quick, reliable and efficient service. Friendly staff who go above and beyond to ensure all matters are dealt with professionally. Good quality vans. Thank you Pace Van Hire.

Been using Pace for many years and will continue to!

Thank-you to the team at Croydon for a stress free hire. I was let down by another company last minute and Pace luckily had a van for me. Really easy to use service with easy drop off.
Thanks again you saved our house move!

Hired a van for my house move. The process was smooth from start to finish, the staff are really helpful and friendly.

10/10 experience can’t say a bad word about these guy great vans great service

Awful admin, care more about their insurance than their customers. Behaviour of staff unacceptable

This company has acted fraudulently.

They have stolen over £800 from my personal bank account for an invoice they have issued to the company where I work who I was driving a van on behalf of.

Pace have attempted to bill my company for damage not caused by me, the amount is in dispute as I do not agree to it, and without notifying me and without my permission Pace have charged my personal bank account for the invoice.

I was not aware that they had even made a copy of my card details in order for them to have made this transaction without my consent, as I did not give permission for these details to be stored, nor for them to be used for this transaction.

I have reported Pace Van Hire to my bank and am making a report to the police Action Fraud department.

Beware, do not use this hire company, and do not let them handle your cards or have your account details, as they may store them and bill charges without your consent or agreement if they decide they wish to.

If any existing customers are reading this review, I recommend cancelling any cards you have previously possibly used with this company.