Pacific Wines Opiniões 

70
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Easy to use website. Prompt well packaged delivery. Great selection of Californian wines not always available else where in the UK. We had a slight issue with one bottle in our case. I contacted Paci... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Actually having the wine I wanted was great, as others were out of stock or thought they had it but they then disappointed and cancelled when they discovered they hadn’t got it. Delivery was on... Ver mais

Classificada 5 em 5 estrelas

It was great to come across some America wines that aren't your everyday run of the mill wines offered in other commercial suppliers. We love American wines and it is amazing to have such a wonde... Ver mais

Classificada 5 em 5 estrelas

Great selection of new things to try across a broad spectrum of price points. Sorted out minor delivery hiccup very efficiently. I will be using their service regularly.

A empresa respondeu

Informações sobre a empresa

  1. Loja de vinhos

Escrito pela empresa

UK Wine shop specialised in the best American wines. Discover our wine selection from California and Oregon or get one of our wine subscriptions. We have wine that belongs on the table, and wine that will sit happily in your cellar!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

70 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(70)

2 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent choice of many wine varities

Wonderful choice of wines – easy to find your favourite on their web site. Ordering is easy and their delivery is excellent. A large choice of many varieties. They provide excellent service – Rodney G

20 de abril de 2025
Classificada 5 em 5 estrelas

A great selection in one place

It was great to come across some America wines that aren't your everyday run of the mill wines offered in other commercial suppliers.

We love American wines and it is amazing to have such a wonderful selection in one place.

1 de fevereiro de 2025
Classificada 5 em 5 estrelas

Actually having the wine I wanted was…

Actually having the wine I wanted was great, as others were out of stock or thought they had it but they then disappointed and cancelled when they discovered they hadn’t got it.

Delivery was on time and in perfect condition.

Excellent!

6 de abril de 2024
Classificada 3 em 5 estrelas

Issues experienced but resolved in full in the end

I found it really difficult to get in touch with anyone at the company when my bottle of wine was not delivered, and if I hadn't persevered I think I'd have been left out of pocket with no wine to show for it (as they didn't seem to be aware that my bottle hadn't been delivered when I did get through). I think the lack of delivery was potentially more DPD's issue than that of the wine company in the first place, but it took 3 emails over the course of a few weeks (to the email address flagged to use on the order confirmation) and then tracking down a mobile phone number related to the company before I could get any response from anyone at Pacific Wines about the fact that I hadn't received the bottle. Once they did call me back the lady I spoke to was helpful and the bottle arrived around a week later in good condition. Issues resolved in full eventually which is why I've brought the review back up to 3 stars, just losing the other 2 stars because of difficult communication/customer service experience along the way. Plus this was intended to be a gift and I didn't receive it in time to give it for that occasion as it took nearly a month longer than the estimated delivery date to sort all this. Hopefully just unlucky and a one off.

10 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Sort out your customer service

Amazes me that I receive emails asking me to provide a review however two emails sent to you advising that I have received a damaged bottle in the post get ignored.

Congratulations for yourself earning this review!

1 de março de 2023

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