Great service and will definitely be back! Items were very reasonably priced and were posted quickly so my chinchillas could enjoy their gifts!
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Leia as opiniões dos outros
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Ver mais
A empresa respondeu
Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Ver mais
A empresa respondeu
Excellent service - the food came and my rabbits are very happy and munching merrily Thank you Julie Hewison
Informações sobre a empresa
Escrito pela empresa
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Informações de contacto
Unit G21, The Avenues, NE11 0NJ, Gateshead, Reino Unido
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
4,2
Bom
238 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Good quality and cheap.
I'm a regular customer of package pets and have no cause for complaint. The products are good, delivery always on time and there is a good and varied list of products. The prices are cheaper than the supermarkets and my furry babies are more than happy ☺☺☺
31 de dezembro de 2024
I would like to thank you for a very…
I would like to thank you for a very prompt service you kept me updated from the moment I ordered until the delivery I would buy from you again .
25 de novembro de 2024
Happy dogs and a happy owner!
Website is easy to navigate and prices are very competative. Delivered on time. A nice way to shop and the dogs are also very happy!
26 de novembro de 2024
Good shopping experience
Great selection , easy to use web site and the fastest delivery ever
31 de outubro de 2024
Absolutely horrendous company
Absolutely horrendous company! Avoid!!!! They messed up the postage,I emailed to cancel and they lied saying it was posted even though I checked delivery notifications and it hadnt. They ignored my request to cancel, sent it anyway (days after it should have arrived) They posted despite my request to cancel. Postage took a week to arrive and I had to buy a new cage etc elsewhere. Also, the cage they advertise for the hamster is too small! They agreed to pay return postage due to the cock up with delivery and then took back their gesture when they sent the wrong QR code and said I should pay it myself! Worst customer service team, you will speak to a different person each time and told different things! Avoid like the plague,it's cheap for a reason!
4 de outubro de 2024
Opinião espontânea
Great selection. Affordable prices.
Always a really good selection of products at a very affordable price. Packages are sent out within a couple of days and always arrive in good time. My pets are extremely happy with the choice they get, thanks to Package Pets affordability.
30 de setembro de 2024
its quick and easy to use
27 de setembro de 2024
All items nicely packed in a sturdy…
All items nicely packed in a sturdy box. Delivered really quickly and kept informed
27 de agosto de 2024
So easy to order and quick.
30 de julho de 2024
Great Customer Care
First time shopping with this company. Reacted promptly to a query I had. Thank you for your help
26 de junho de 2024
Superb Product
Great service and great product,quality is second to none highly recommend
24 de junho de 2024
Very unhelpful and unprofessional customer service
Very unhelpful and very unprofessional customer service when goods received broken due to no packing placed in thin cardboard box with three bags of dog biscuits in. Won't be using again
3 de junho de 2024
Resposta da Package Pets
Hi John,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
good product which arrived quickly.
1 de maio de 2024
Resposta da Package Pets
Hi Dean,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
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