Packaging Forest LLC Opiniões 38

TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

They drafted a very plain first draft design for my custom counter-top display point-of-purchase box. Even after I sent the files for my front label of my product AND the ingredients and use informati... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Peter has taken the time and put the work in for my company like nobody else would. I had the option to go with someone closer to make my boxes but the price and minimums were ridiculous. And when I c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kristie, Melvin, and whoever else helped me were awesome. They were EXTREMELY communicative; texting, email, live talking & designing on their chat. Made dozens of changes to the design for me happily... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have recently ordered child lock vape boxes from Packaging Forest LLC. Just amazed! The customer service team was incredibly helpful throughout the ordering process. They guided me on design choices... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de embalagens
  2. Fabricante
  3. Loja de materiais para embalagem

Escrito pela empresa

Packaging Forest LLC is a US and UK based printing and packaging company that’s founded on commitment to excellence in creating the best customized packaging solutions to a multiverse of industrial sectors. Presently, there are hundreds of registered packaging companies, operating in the United States of the America, but Packaging Forest LLC is making reputation in the marketing for being innovative and boldly creative with their packaging technique. We use the latest technological solutions to offer digital, offset and screen printing to ensure that the colors on your personalized packaging boxes turn out great. We at Packaging Forest LLC help create the custom packaging boxes that are manufactured to further the brand objectives in the market. As you are a brand owner might know that to be successful in this digital era, the companies have to be more responsive to customers’ demand and more adaptive of the change. Since the geographical barriers between customers and vendors are thinning with the e-commerce solutions being so in demand, which is why in order to really make a powerful first impression on the customers and retain them to your brand. Packaging Forest LLC offers packaging solutions that match all your business needs with a flair. It’s not just about creating a box that saves your product from the dust, it’s about creating a vessel that speaks to your customers on a conscious and subconscious level.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

38 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 1 em 5 estrelas

NO RESPECT FOR MY BUSINESS OR SUCCESS

They drafted a very plain first draft design for my custom counter-top display point-of-purchase box. Even after I sent the files for my front label of my product AND the ingredients and use information, laid out with no errors, there were numerous typos, graphics design errors, etc. (for example, instead of "To Use," they put "Tos Use." They also sent me a very blurry, low-res copy so that I couldn't read most of the text to even SEE what all the errors were. I am a graphics designer, so I fixed their pitiful layout and sent them the files (jpg and Photoshop), and they sent me yet another poorly done "final version" wanting me to approve it for printing. NONE of the typos had been fixed, none of the graphical errors had been fixed, so I tried yet again. THREE TIMES they sent me a design to approve, and NONE of the typos, etc. had been repaired. It is obvious they have NO respect for my business, they are merely in a rush to print and get my money, even if the boxes have mistakes. That simply means, to me, they do not respect me and do not care whether or not my business is successful. I told them repeatedly "Do Not Contact Me Again," and still they persist wanting me to fix the design (again) so they can print my boxes. No, Thank you!

18 de abril de 2025
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

Hi Peggy,

I’m truly sorry to hear about your experience, and I want to personally thank you for bringing this to our attention.

First and foremost, please accept my sincerest apologies for the frustration caused by the design errors and the lack of clarity in our communication. I want to be very clear that we are not in any rush to move your files into printing without your full satisfaction and approval. That is never how we intend to operate.

We deeply respect both you and your business, and it was never our intention to make you feel otherwise. Your feedback is not being taken lightly — I am personally reaching out to you because I want to resolve this matter directly and ensure that it is handled with the care and attention it truly deserves.

At Packaging Forest, we value long-term relationships over quick transactions, and I would be grateful for the opportunity to make things right.

Warm regards,
James Arthur
Director | Packaging Forest

Classificada 1 em 5 estrelas

BEWARE! Once they have your email they will never leave you alone!

I requested a quote from this company, but didn't end up placing an order with them because their quote was among the highest I received out of about 10. I regret ever contacting them. They're as aggressive and persistent as a collections agency in following up to see "if you're still interested." I have blocked their email and they just send from a new email address. I have told them over and over I will NEVER give them my business based on their constant harassment, but they still persist. They must just be sadists. FU Packaging Forest.

28 de maio de 2024
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

Dear Valued customer,

We sincerely apologize for the experience you've had with Packaging Forest. It is never our intention to make our customers feel uncomfortable or pressured. We understand that receiving persistent follow-ups can be frustrating, especially after you have made your decision clear.

Please be assured that we take your feedback seriously and will address this issue with our team to ensure that our communication practices are respectful of potential customers' decisions and privacy. We will make sure that your email address is removed from our contact list immediately.

Kindly shoot us an email on complaints@packagingforestllc.com along with your contact details, as we dont see any information of you here.

We regret any inconvenience we have caused you and would like to thank you for bringing this matter to our attention. Your input helps us to improve our services.

If there is anything else we can assist you with, or if you have any further feedback, please do not hesitate to reach out.

Best regards,
Zoey James
Customer Service Manager
Packaging Forest

Classificada 1 em 5 estrelas

Changed the artwork after I approved the Proof, complete with typographical errors, and shipped misprinted packages

I got a quote from this company months ago but went with another. I wasn't thrilled with the emboss quality so I decided for my new order I would try Package Forest. Initially I recieved great customer service. I emailed my files and they sent a PDF proof that exactly matched my design, which I approved to go to print. They sent a Whats App video that I viewed from a cell phone of the embossing on the package and it had embossing on the back, which I asked via email not to be embossed. I was being nice and said since it was too late to move ahead with the order. Unseen to me on a small screen were changes made to the design. I don't know why but they changed all of the text on the back of all of the design to be all bold, they took a name meant to be uppercase and changed it to lowercase, and swapped a 0 to o. They also left off the purple layer on two designs and the color was way off of one. None of this was on the final proof. I asked for a refund and they refused unless I pay to ship back a huge heavy box of items which I see as so wasteful. In both money to me, and even more wasteful to ship an item that needs to be destroyed. I said I was happy to film myself recyling them to prove I am not scamming for free packages. I can't use these. I'm still trying to get a refund but I absolutely do NOT recommend using a print company that is ok with changing the proof after approval and then defends delivering incorrect items. They take 0 responsibility for the mistakes and want to blame this on me for approving a video from my phone. To their credit they offered to replace these but I can't trust the quality after this and would rather have my previous company print them.

13 de março de 2024
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

Dear Valued customer,

We’re sorry to hear that you had a less than satisfactory experience with us. Kindly send us your User Name and Order ID at complaints@packagingforestllc.com so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards
Team Packaging Forest

Classificada 5 em 5 estrelas

Logan was a pleasure to work with

Logan was a pleasure to work with. The process was fast, efficient, and most of all Cost effective and Logan was very knowledgeable and offered great customer service.

2 de fevereiro de 2024
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logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

we are happy to hear your feedback , thank you for the kind words. Looking forward to do more business together.

Classificada 5 em 5 estrelas

Exceptional Quality & Service

Exceptional quality and customer service. The Packaging Forest team was quick to produce artwork proofs and met their production timeline as promised. I will definitely be using them again in the future and would recommend them to anyone looking for high quality packaging solutions.

29 de janeiro de 2024
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

we are happy to hear your feedback , thank you for the kind words. Looking forward to do more business together.

Classificada 5 em 5 estrelas

James was super responsive quick and…

James was super responsive quick and the packaging came out amazing and beautiful I'm more than impressed

1 de dezembro de 2023
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

Thank you for sharing your experience, we are happy to know that you are happy and satisfied with the quality of the order you received. looking forward to have more better business together near future.

Classificada 5 em 5 estrelas

As a conscious consumer

As a conscious consumer, I appreciate the eco-friendly option from Packaging Forest LLC for my custom CBD packaging boxes. It aligns with my brand's values, and the quality is not compromised in the pursuit of sustainability.

22 de novembro de 2023
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

Thank you for sharing your experience, we are happy to know that you are happy and satisfied with the quality of the order you received. looking forward to have more better business together near future.

Classificada 5 em 5 estrelas

I have recently ordered child lock vape…

I have recently ordered child lock vape boxes from Packaging Forest LLC. Just amazed! The customer service team was incredibly helpful throughout the ordering process. They guided me on design choices and ensured I got exactly what I envisioned.

5 de dezembro de 2023
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

Thank you for sharing your experience, we are happy to know that you are happy and satisfied with the quality of the order you received. looking forward to have more better business together near future.

Classificada 2 em 5 estrelas

Scam Brand out of Pakistan

Packaging color did not match the CMYK info given. The heat sealed edges peeled apart like string cheese, this company is a scam. It took a month for delivery, they packaging was definitely made overseas. Extremely poor quality control. I do NOT recommend this brand.

14 de março de 2023
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

We are sorry to hear your feedback , can you please share your order details.

Classificada 5 em 5 estrelas

Packaging Forest is by far one of the…

Packaging Forest is by far one of the best companies i have ever delt with. They are extremely detail oriented and their design team is amazing. James is always available to assist me and always comes through. Also, when it comes to pricing, I don't know how they do it. No other company compares.

17 de novembro de 2023
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

we appreciate your feedback and looking forward to have more business with you near future.

Classificada 5 em 5 estrelas

I'm thrilled with the final product

Once again, Lisa's recommendation have come through for me as I selected custom poly mailers. The quality and design are exceptional, and they've made a positive difference in my business. And also the team was a pleasure to work with, and I'm thrilled with the final product.

30 de outubro de 2023
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

Thank you for your business with us , we would love to assist on all your packaging needs.

Classificada 5 em 5 estrelas

Exceeded my expectation

The pet food mylar bags that I ordered from Packaging Forest LLC exceeded my expectation. The eco-friendly options were a big plus, and the boxes arrived on time but there was a minor printing error. The company quickly fixed it, Showing their commitment to customer satisfaction. Will definitely reorder

27 de maio de 2023
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

Thank you for your business with us , we would love to assist on all your packaging needs.

Classificada 5 em 5 estrelas

I'm thoroughly impressed

I'm thoroughly impressed with the cosmetic boxes I received from this company. I'm proud to showcase my products in these boxes. Excellent work!

16 de maio de 2023
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

Thank you for your feedback , we are much happier to assist . and looking forward to have more business with you

Classificada 5 em 5 estrelas

I'm extremely satisfied

I was hesitant at first, but these food storage Mylar bags turned out to be a game changer. They were precisely as I envisioned. I'm extremely satisfied!

8 de maio de 2023
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

Thank you for your feedback , we are much happier to assist . and looking forward to have more business with you

Classificada 5 em 5 estrelas

Great service and product

Great service and communication.

20 de março de 2023
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

Thank you for your feedback , we are much happier to assist . and looking forward to have more business with you

Classificada 5 em 5 estrelas

I have been using this company for my…

I have been using this company for my business needs for the past two years and have been extremely pleased with customer service and the handling of issues. Will definitely use them again.

15 de março de 2023
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

Thank you for your feedback , we are much happier to assist . and looking forward to have more business with you

Classificada 5 em 5 estrelas

Recently i ordered some mylar bags with…

Recently i ordered some mylar bags with packaging forest and the quality came beyond expectations. These guys are so active and responsive, cindy was very kind and patient. I give them 10/10.

22 de fevereiro de 2023
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

We appreciate your feedback and we are glad to hear that you are happy with our service. We look forward to helping you with all your packaging needs in the future.

Classificada 5 em 5 estrelas

Recently placed my order with packaging…

Recently placed my order with packaging forest , james was so helpful and cooperative, received my order faster than the delivery date , highly recommended.

13 de fevereiro de 2023
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

We appreciate your feedback and we are glad to hear that you are happy with our service. We look forward to helping you with all your packaging needs in the future.

Classificada 5 em 5 estrelas

Peter has been an exceptional help!

Peter has taken the time and put the work in for my company like nobody else would. I had the option to go with someone closer to make my boxes but the price and minimums were ridiculous. And when I came to Peter, confused and not sure how to design my brand, he helped tremendously. My company would not be excelling so beautifully if not for these boxes and helpful folks. I’m super thankful and I am consistently recommending y’all to everyone who may need your services. Keep up the fantastic work y’all!

14 de dezembro de 2022
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

We appreciate your feedback and we are glad to hear that you are happy with our service. We look forward to helping you with all your packaging needs in the future.

Classificada 5 em 5 estrelas

These guys are legit

Excellent service and excellent products.

23 de setembro de 2022
Opinião espontânea
logótipo da Packaging Forest LLC

Resposta da Packaging Forest LLC

We appreciate your feedback and we are glad to hear that you are happy with our service. We look forward to helping you with all your packaging needs in the future.

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