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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Good price and decent quality. Took two experienced DIY people over an hour to build each storage box which did appear flimsy out of the box but fairly rigid once built. Overall pretty happy with my p... Ver mais

Classificada 1 em 5 estrelas

♦️♦️I WOULD NOT RECOMMEND THIS SELLER ♦️♦️We ordered a very large storage box 📦PD67041 which was never delivered by DPD nor was delivery attempted, item was returned to supplier with no explanation... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I initially used Packed Direct because they were good value. But then, my purchase arrived with a damaged part. When I raised this with Packed Direct, Julie dispatched a replacement immediately.... Ver mais

Classificada 5 em 5 estrelas

870 litre cushion box ordered, it arrived early which was unexpected but very welcome. Some damage - possibly in transit, but thankfully it appeared to be to a non structural base part. Took pic s... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online
  2. Loja de malas e malas de viagem

Escrito pela empresa

At Packed Direct, we connect you directly to premium brands, just great value. Explore our curated range of home & garden products, fitness equipment, paddle boards, storage, home & office essentials, gaming accessories, cabin luggage, and suitcases. We proudly represent top-quality brands including Olsen & Smith, Sport24, Aqua Spirit, Aerolite, Xtreme, Hoppa, and 5 Cities. Enjoy competitive prices, free delivery, and a 90-day return guarantee because convenience, trust, and satisfaction are what we stand for.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

640 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 55% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good service and reasonable prices

Excellent Olsen and Smith small waterproof garden storage box at great price. Flat packed but assembly only took a few minutes. Quality is very good and just the right size for storing furniture covers, various tarpaulins and a supply of bungee cords. My order was delivered reasonably quickly and the box was exactly as described.

18 de julho de 2025
Classificada 5 em 5 estrelas

Quick efficient response

I thought I had ordered an A/C unit from the manufacturer but it obviously diverted me to Packed Direct where the item was £20 more expensive. I e mailed and received a very quick response with a refund made immediately. Delivered by Yodel which was efficient and on time. No complaints about this company

8 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Missing fin! Don't answer calls or get back to you!

Got aqua spirit sup delivered July 1st opened up fin missing. Jenny told on the 2nd will get 1 sent out 24-48 hrs didn't arrive & Ignored so would be careful ordered as any faults you get ignored. So have a paddle board missing fin also paddle board got defaults happy writing with paint glue parts and a tiny bubble that I have sent to aqua spirit and yourself straight away when opened box.

1 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent customer service

Ordered a paddleboard and unfortunately the wrong item was delivered. I contacted the company by email and received a response stating the correct item would be sent out the following day. This item arrived with no problem and Packed Direct arranged collection of the incorrect item.
I was so impressed with the customer service from 2 members of staff (I & V) that I ordered another paddleboard yesterday and received it today. Thank you both for your help.

29 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company is impossible to contact

This company is impossible to contact! I’ve tried numerous times by telephone with no one ever answering. I’ve also tried emailing via their contact form only to receive no response. Absolutely appalling. The free padlocks supplied with storage boxes don’t appear to work when following the pack instructions (3 people have tried with no luck), but can I get an answer to my request for better instructions? NO. What type of company is this when a customer cannot contact. Beware! Dreadful experience….

1 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Awful

Ordered a bag for my sons birthday, delivery due 17 may, tracking said out for delivery with yodel all day 17 may until approx 9:30 pm when it changed to delivery 21 may.

17 de maio de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Sceptical

Firstly, please don't use yodel. They ended up delivering a week late, with no notice, having failed to make one scheduled delivery.

Having put it together yesterday, I am sceptical of the weatherproofness as the lid doesn't seal with the body of the box. It just loosely rests on it with obvious areas where the lid is not even touching the box, causing a gap where water will ingress.

20 de abril de 2025

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