Pagazzi Lighting Opiniões 

9457
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought a light from Pagazzi Sterling Tillicoultry but it had a slight fault when I got it home. We contacted Tracy Hassal and not only did she replace the light but personally delivered it to our ho... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

If i could give 10 I would. I couldnt get the lighting online as was always out of stock. I emailed them and Caroline contacted buying team, sourced the lites, contacted me when they were back online,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We saw a Pagazzi light in Boundary Mill Colne which we thought was wonderful but they had no stock so once home tried to find them elsewhere but every stockist had no stock so I contacted Pagazzi at G... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent experience at Pagazzi Braehead. Friendly helpful customer service from minute we walked in. Advisor was super helpful, guiding us and informing us about various lights. Nothing was to much... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de Iluminação
  2. Loja de mobília para bares/restaurantes
  3. Loja de mobília para quartos
  4. Decoração e Design de Interiores
  5. Acessórios para móveis
  6. Designer de interiores

Escrito pela empresa

We are UK's largest specialist lighting retailer, your one-stop shop for all that is the best in lighting. Our website has a fantastic choice of lighting designs for you with incredible ideas for all your indoor and outdoor lighting needs. In addition, our stores have an inspirational range of rugs, mirrors and furniture in stock and at prices that you will find hard to believe. We have 17 specialist lighting stores across the country in Scotland and England, as well as a great website.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

9 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 95% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(9457)

67 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

All credit to Charlie and Yvonne, Pagazzi, Uddingston 👏🤩

Both Charlie and Yvonne, from the Uddingston store went above and beyond to ensure I collected the items I had purchased, even though they closed five or so minutes before I arrived to pick the items up. They didn't know, but I had a really emotional couple of days for various reasons, yet they still waited. I thought the shop closed at 8pm. One of the girls knew we were going to another store before we picked the items up and she was going to drive down to that store to let us know the shop was now closed and I would have to pick the items up tomorrow. The kindness that they showed me was second to none. They deserve to be recognised for going above and beyond for me. Well done ladies, and thank you for your help, your understanding, and your kindness. You both made a really stressed and emotional woman's day. Thank you.

31 de julho de 2024
Opinião espontânea
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Resposta da Pagazzi Lighting

Thanks you for your amazing review, Angela! I am so pleased to hear that the Uddingston teams went above & beyond to make your experience a gone. I will make sure to pass this onto the team. We appreciate you shopping with us, and taking the time to leave such a kind review.

Thanks again, Rebecca

Classificada 5 em 5 estrelas

Love the quality in this place.

Love the quality in this place.

Have bought a few bobs in here, lovely lamps and wall art.

23 de julho de 2024
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Resposta da Pagazzi Lighting

Thanks for shopping with us, and taking the time to leave a great review. We appreciate it! Rebecca

Classificada 5 em 5 estrelas

Lady assistant v helpful and…

Lady assistant v helpful and knowledgeable. Excellent choice and display bought from Braehead branch before. Male Manager and another assistant too busy chatting to help! Purchase either 21 or 22 July.

21 de julho de 2024
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Resposta da Pagazzi Lighting

Thanks for your feedback, Alan. I apologise for the some of the store colleagues not being as engaged, I will make sure to speak to them about this. I'm glad that one of our team members was able to help you during your visit. We appreciate you shopping with us!

Rebecca

Classificada 5 em 5 estrelas

Great product rage at competitive prices.

Very friendly and helpful staff who gave us good advice. Very competitive prices and a great product variety. Would definitely recommend!

16 de julho de 2024
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Resposta da Pagazzi Lighting

Thanks for taking the time to leave such a great review, Peter! We appreciate you shopping with us! Rebecca

Classificada 5 em 5 estrelas

Beautiful lights

Beautiful lights, nice and bright

13 de julho de 2024
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Resposta da Pagazzi Lighting

Thanks for taking the time to leave us such a great review! We appreciate it 😊

Classificada 5 em 5 estrelas

Outstanding customer service

The service we received from William and his team at the Braehead store recently was truly the best we’ve had in a retail environment for quite some time.
Nothing was too much trouble and William kindly took everything to the car for us, despite this being bulky and heavy.
Our new table and chairs match our decor perfectly. There has been a slight issue with one seat but again this was resolved with ease.
I would highly recommend the Braehead store, both for service and choice of amazing lights/ mirrors/ tables and dining options.
Thank you ☺️

13 de julho de 2024
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Resposta da Pagazzi Lighting

Thank you for such a kind review! I will make sure to pass on your praise to William & the team at Braehead. As a family business, we really appreciate you choosing to shop with us and we look forward to welcoming you back in future!

Rebecca

Classificada 5 em 5 estrelas

Classy lights

Large variety of lights to choose from. Staff very helpful. Made a few purchasers, very classy lights.

10 de julho de 2024
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Resposta da Pagazzi Lighting

Thanks for choosing to shop with us! I'm so glad you love your lights!

Rebecca

Classificada 5 em 5 estrelas

Staff very helpful and efficient and…

Staff very helpful and efficient and even carried our purchases out to the car. The lights look very classy now they’re up. Highly recommend the Glasgow Braehead shop.

30 de junho de 2024
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Resposta da Pagazzi Lighting

Thanks for taking the time to leave us such a great review! We appreciate it and are glad to know that you love your new lights!

Rebecca

Classificada 1 em 5 estrelas

This one star is for the company

This one star is for the company, not the branch. The staff in Aberdeen did their best to get us a gel globe insert from the Edinburgh branch. They were in stock but wouldn't sell us one as it was discontinued?! Very disappointed as it was for a pendant light which matches others in our room.

25 de junho de 2024
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Resposta da Pagazzi Lighting

Hi Jackie,

I'm sorry you have been unhappy with the service you received. I have spoken to customer service and believe they are in discussions with you and waiting on a response from the spares department to see if we can supply that part for you.

Rebecca

Classificada 5 em 5 estrelas

Great choice of lights

Great choice of lights. Helpful staff. Purchased lights and they’re very nice

22 de junho de 2024
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Resposta da Pagazzi Lighting

Thank you for taking the time to leave such a great review for our family business. We appreciate you choosing to shop with us!

Rebecca

Classificada 4 em 5 estrelas

Staff very helpful did not rush me and…

Staff very helpful did not rush me and explained best way to fit the uplight but alas did not have the table light phoned Braehead who had 1 my daughter went next day to collect.

15 de junho de 2024
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Resposta da Pagazzi Lighting

Thanks for visiting our store and for being a valued customer. We appreciate it! I'm glad you could get what you needed between the Uddingston & Braehead stores 😊

Rebecca

Classificada 5 em 5 estrelas

Not "Just" lights, but great Wall Pictures

We had been searching many many shops trying to find pictures for our sitting room that was recently/newly decorated...
We had been searching online, and also visited many shops but to no avail as we couldn't find anything we both liked...
When we visited Pagazzi (Braehead) it wasn't for pictures, as we were also looking for wall lights..
As we were looking around, we were amazed when we came across their "Picture Gallery" which had everything we had been searching for over several weeks....
We had a great choice to choose from, with great framing, so we were delighted to purchase and "finally" put an end to our endless searching....

14 de junho de 2024
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Resposta da Pagazzi Lighting

Thank you for your fantastic review - we really appreciate you taking the time to leave it! Quite often people think of us just for lights, but I'm glad you found the perfect art for your home... I hope it's the perfect finishing touch! Thanks again, Rebecca

Classificada 5 em 5 estrelas

Love Pagazzi

Love Pagazzi
Shopped at Birkenshaw Industrial Estate
The lady who helped us with our purchase was extremely helpful
Beautiful products

12 de junho de 2024
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Resposta da Pagazzi Lighting

Thank you for taking the time to leave such a great review for our family business. We appreciate you choosing to shop with us!

Rebecca

Classificada 4 em 5 estrelas

Some staff extremely helpful

Some staff extremely helpful, but supervisor who was obviously extremely busy & preoccupied could perhaps have been a bit more receptive, otherwise a satisfactory experience.

4 de junho de 2024
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Resposta da Pagazzi Lighting

Thanks for visiting our store and for being a valued customer. We appreciate it! I will make sure to pass on your feedback to the store to improve our customer experience moving forward.

Rebecca

Classificada 1 em 5 estrelas

Don't buy the bulbs, rubbish quality

I purchased a Burton 3lt light in black for £169 from middlebrook Bolton on 20/01/24. The assistant offered me bulbs at £7 each to go with the light, which I reluctantly took at £7 each, but she gave me a 3 year unconditional guarantee.
After the first 2 months 2 bulbs had started to flash then one went off completely. The third bulb went off on month 4. I purchased 3 bulbs from elsewhere on offer for £1 each with no issues.
I was passing pagazzi Bolton today 11/6/24 so decided to take the bulb's back. The assistant checked the bulb's and found them defective. She asked for my email receipt which I had left my phone in the car, she wouldn't give me new ones and refused to check my purchase on the computer.
Don't buy these bulbs they are absolutely rubbish quality.

11 de junho de 2024
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Resposta da Pagazzi Lighting

I'm sorry to hear that you were unhappy with your bulb purchase & service in Bolton. I will ensure to pass this on. We do require a receipt for an exchange or refund for proof of purchase and from there we can help to find a solution for you.

Rebecca

Classificada 5 em 5 estrelas

Had a great experience at Doncaster…

Had a great experience at Doncaster store….Laura went above and beyond to help us with what we needed. Will definitely return.

9 de junho de 2024
Opinião espontânea
logótipo da Pagazzi Lighting

Resposta da Pagazzi Lighting

Thanks for visiting our store and for being a valued customer. We appreciate it!

Rebecca

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