I’ve been using Parabox Games for over a year now since getting back into collecting Pokémon cards, and they have been absolutely flawless. Every order arrives safely and quickly. What really sets... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This seller sells good with speed post and very secure packaging, a very good model of how gaming store should be. In addition, they sell Pokemon cards in a way that protects the stock from scalpe... Ver mais
A empresa respondeu
It is good that this shop has stock however the recent drops have been near impossible and I am inclined to think people use bots software to buy! Stock goes OOS within 1-2 seconds. However, when I di... Ver mais
A empresa respondeu
Amazing company. Great products, speedy delivery, and the only place I’m actually able to get some Pokemon cards from!!
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Parabox Games is your trusted source for all things gaming, specialising in trading card games like Pokemon, Magic: The Gathering, and One Piece. We pride ourselves on delivering exceptional customer service, a wide selection of the latest cards, and a seamless shopping experience. Whether you’re a seasoned player or a newcomer, Parabox is committed to fueling your passion for gaming with quality products and a vibrant community. Shop with confidence, knowing that we value your trust and strive to exceed your expectations every step of the way.
Informações de contacto
Ground Floor, Unit 3, Millers Yard, LE16 7PW, Market Harborough, Reino Unido
- 0330 010 9898
- hello@parabox.co.uk
- parabox.co.uk
4,8
Excelente
168 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This team care
I’ve managed to get a drop one time and it was thanks to the care that the team at paradox have for their customers. I missed the drop the first time but they managed to communicate the second and helped me get some pokemon product. Thank you. Would highly recommend
3 de setembro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much for your lovely review! 💛 We’re really glad to hear you were able to secure a drop, and it means a lot that you felt supported throughout the process. Our team always tries to communicate clearly and help genuine collectors wherever we can, so it’s wonderful to know that made a difference for you.
We truly appreciate your recommendation and your support — thank you for being part of our community! 🙌✨
Legit tcg store and would buy from again
Had an excellent experience with parabox, not only was my order at retail price but it came safely packaged.
Would buy from again!
24 de setembro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much! 💛 We’re really glad to hear you had an excellent experience with us. It means a lot that you appreciated the retail pricing and safe packaging — we always want collectors to feel confident ordering with us. We’d be happy to serve you again anytime! 🙌✨
Great service
Great service, shipped and packaged very well! Would definitely recommend using parabox!
12 de novembro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much! 😊 We’re really happy to hear you were pleased with the service and that everything arrived safely and well packaged. We truly appreciate the recommendation — it means a lot! 💛🙌✨
Very Very Good Industry-Protecting Gaming Store
This seller sells good with speed post and very secure packaging, a very good model of how gaming store should be.
In addition, they sell Pokemon cards in a way that protects the stock from scalpers by setting up exclusive discount code to real Pokemon collectors, punishing scalpers with high selling prices. Very smart move!!
Highly recommending this good store!!! Trading card society needs more stores like you!!
24 de setembro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much for this incredible review! 💛 We’re truly grateful for your support and are delighted to hear you’ve been happy with our fast shipping, secure packaging, and overall approach. Protecting the hobby and making sure real collectors get fair access to products is something we’re passionate about, so it means a lot that you recognise those efforts. Your recommendation is greatly appreciated — the trading card community is amazing, and we’re proud to be a part of it! 🙌✨
Trusted retailer
Trusted retailer, quick and efficient delivery and packaged extremely well.
15 de agosto de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much! 💛 We really appreciate your trust and are glad to hear your order arrived quickly, efficiently, and safely. Your support means a lot to us! 🙌✨
Quick and safe packaging great email updates
Quick and safe packaging . They email you to keep you up to date with the most recent drops which is a huge bonus!
9 de outubro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much! 😊 We’re really glad you were happy with the quick, secure packaging — and it’s great to hear you enjoy our email updates for new drops! Keeping collectors in the loop is something we love doing. Thanks for the support! 💛🙌✨
Recommended
It is good that this shop has stock however the recent drops have been near impossible and I am inclined to think people use bots software to buy! Stock goes OOS within 1-2 seconds. However, when I did manage to buy, price was reasonable, postage was fair, and packaging was very good, protecting the items carefully to avoid damage.
13 de agosto de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much for taking the time to share your feedback — we truly appreciate your honesty and continued support. 💛 We completely understand how frustrating it can be when high-demand releases sell out quickly, and we want to reassure you that we work extremely hard behind the scenes to keep things as fair as possible for genuine collectors.
To help protect our community from bots and scalpers, we’ve put a number of measures in place:
1. Priority access for real collectors – New Pokémon releases are made available to select audiences first. We prioritise our most loyal customers (VIPs), and for everyone else, we look at relevant criteria such as previous purchase history — not the amount spent. This ensures fairness for everyone, whether they’ve managed to buy a single booster pack or larger orders in the past.
2. Anti-bot public pricing – When a new product goes live on our public website, we temporarily list it £1,000 above MSRP. This stops bots and scalpers from instantly clearing stock before real collectors have a chance.
3. Strict purchase limits – We cap the number of items each customer can buy so that as many collectors as possible have a fair shot at securing something.
4. Exclusive, single-use discount codes – Customers selected for early access receive a unique code linked to their account. This code can only be used once and reduces the temporarily inflated price back down to MSRP by applying £1,000 off. Because the code only works for the intended recipient, it stops scalpers sharing or selling codes.
5. Zero-tolerance for unfair behaviour – Any activity that gives a customer an unfair advantage (such as using multiple email accounts) results in the order being cancelled.
6. Protecting our values long-term – Customers who act against the spirit of fairness are excluded from future releases. This protects the experience for genuine collectors who rely on us.
7. Lower stock across the whole industry – All retailers are receiving far smaller allocations than this time last year. Even the largest stores have queues forming before opening, with customers still walking away disappointed. To give more people a chance, we limit quantities per person on new releases.
We completely understand that disappointment can happen — especially when stock sells out in seconds — but this isn’t due to bots getting through. It’s simply the reality of high demand and limited supply, with lots of passionate collectors acting fast.
While we can’t guarantee everyone will secure every product on every release, please know that we are constantly improving and removing as many threats as possible. Our mission will always be to get products into the hands of genuine players and collectors — the people we value most.
Thank you again for your review and for being part of our community. 🙌✨
I want to say this is best shop I ever…
I want to say this is best shop I ever came across with email letting me know when stuffs in stock and I managed get some before quickly out of stock
1 de novembro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much for the lovely review! 😊 We’re really happy to hear you find our shop one of the best you’ve come across. It’s great to know the stock alert emails helped you grab the items you wanted before they sold out! We truly appreciate your support. 💛🙌✨
Have placed multiple orders and every…
Have placed multiple orders and every time the orders have turned up on time, well packaged and in good condition. They have recently taken steps to combat scalpers, which is very welcome and as a result means they are one of the first places I look/check.
13 de outubro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much for your continued support! 💛 We’re really happy to hear your orders always arrive on time, safely, and in great condition. We also truly appreciate you recognising our efforts to combat scalpers — keeping things fair for genuine collectors is incredibly important to us. It means a lot that we’re one of the first places you check! 🙌✨
Great product selection and good value
Great product selection and good value. Product was received swiftly and was well packaged. Will definitely be ordering again.
20 de outubro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much! 💛 We’re delighted to hear you were happy with our product range, value, and speedy, secure delivery. It means a lot that you’ll be ordering again — we really appreciate your support! 🙌✨
Great communication fast delivery
Great communication fast delivery
12 de novembro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much! 😊 We’re really glad you were happy with our communication and speedy delivery. We appreciate your support! 💛✨
Pokemon TCG
Great experience with parabox for the Pokemon TCG. They have a unique way of overcoming demand by ensuring product goes to customers interested in collecting, over scalpers. Prices are at MSRP, with no scalping. Had an issue with an order, and was immediately resolved by the helpful customer service. Would recommend to anyone.
10 de outubro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much for your wonderful feedback! 💛 We’re really glad to hear you appreciate our efforts to keep things fair for genuine collectors — making sure products go to fans, not scalpers, is so important to us. We’re also happy we could quickly resolve your issue and that you’re pleased with our service. Your recommendation truly means a lot! 🙌✨
Parabox are truly excellent!
I've bought a few items from Parabox now and each time the experience has been fantastic. Great communication, quick postage, solid packaging. Would highly recommend!
12 de novembro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much for your lovely review! 💛 We’re thrilled to hear you’ve had fantastic experiences with us each time — from communication to packaging and delivery. Your recommendation means a lot, and we truly appreciate your continued support! 🙌✨
Good service
12 de novembro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much! 😊 We’re really glad you were happy with our service — we appreciate your support! 💛
Great company and champions for…
Great company and champions for collectors!
12 de novembro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much! 💛 We’re proud to support the collector community and really appreciate your kind words. Your support means a lot to us! 🙌✨
Fast delivery
Fast delivery, secure packaging, easy to use the website
28 de agosto de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much! 💛 We’re really happy to hear you found our website easy to use and that your order arrived quickly and safely. We truly appreciate your support! 🙌✨
Amazing fast service and good price…
Amazing fast service and good price product came quickly
1 de agosto de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much! 😊 We’re really glad you were happy with the quick service and great value. We appreciate your support and hope to see you again soon! 💛✨
Customer service is second to none
The process is so quick and easy. Great customer service, and packaged with care. Cannot rate highly enough.
1 de outubro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much! 💛 We’re so glad you found the process quick and easy, and that our customer service and packaging stood out to you. Your kind words and high praise mean a lot — we really appreciate the support! 🙌✨
Parabox is a great company to deal…
Parabox is a great company to deal with. They are working to actively discourage TCG scalpers and always offer their products at MSRP. Would highly recommend.
12 de novembro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much for your kind words! 💛 We really appreciate your support and are glad you value our efforts to keep things fair for genuine collectors. Offering products at retail and discouraging scalping is something we’re truly passionate about — thank you for noticing and recommending us! 🙌✨
Just to echo my previous reviews of…
Just to echo my previous reviews of Parabox, always a fair and enjoyable experience when shopping with Parabox. Speedy and well packaged delivery. Thanks 🤩
12 de novembro de 2025
Opinião espontânea
Resposta da Parabox Games
Thank you so much for your continued support! 🤩 We’re so happy to hear you always have a fair and enjoyable experience shopping with us. It’s great to know you’re pleased with our speedy and careful delivery too — we truly appreciate your loyalty! 💛🙌
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.