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Classificada 4 em 5 estrelas

Parking at the Snowdon train: the parking info said 30 mins free then +£6 for each ADDITIONAL 4 hours plus 30p booking. However, when you put what time you will return by it does not give you 4 hours... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Incredible customer service. I called the help line after making a mistake. They were extremely helpful. Enough for me to actually leave a review. 10/10 Thanks I believe Christopher and possibly Le... Ver mais

Classificada 5 em 5 estrelas

We had been to snowdon mountain railway on 25th May bank holiday and parked the car here. We found the park well maintained. I am more impressed with their customer support. I paid for the initial 4... Ver mais

Classificada 5 em 5 estrelas

It was great experience. Support Team was reachable for any query and very polite and supportive. They infact did not overcharge us for 4-5mins late which anyone else would have charge simply by sayin... Ver mais

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4,4

Excelente

TrustScore: 4.5 em 5

22 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,4

Todas as opiniões

(22)

15 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Snowdon train parking £6.30 for 4 hours

Parking at the Snowdon train: the parking info said 30 mins free then +£6 for each ADDITIONAL 4 hours plus 30p booking. However, when you put what time you will return by it does not give you 4 hours and 30 mins, that costs £12.30. Why does the sign say additional if that’s not what it means???

21 de setembro de 2026
Opinião espontânea
logótipo da Parkso

Resposta da Parkso

I see your point. We don't set the prices, it's all decided by the car park owner. We just built an app to make the process of buying a ticket easier. I'll talk to Snowdon Mountain Railway about making sure there's clarity for the drivers and the signs match the prices on our system. I hope that at least you've found our app and level of support 5-star.

Classificada 5 em 5 estrelas

Incredible customer service

Incredible customer service. I called the help line after making a mistake. They were extremely helpful. Enough for me to actually leave a review. 10/10

Thanks I believe Christopher and possibly Leonine.

16 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful

Very helpful!
I made a mistake on my parking ticket, got in touch with them very quickly and they handled it straight away, thankyou!

13 de setembro de 2026
Opinião espontânea
logótipo da Parkso

Resposta da Parkso

Thanks for the great feedback - that's made my day! I'm trying to make parking easier and this is why I do it.

Classificada 5 em 5 estrelas

Location location location

Location location location ! Very pleased.

31 de agosto de 2026
Opinião espontânea
logótipo da Parkso

Resposta da Parkso

Thanks for the positive feedback! I hope you found the app easy to use. We're trying to make parking better and kind messages like this go a long way to helping us.

Classificada 5 em 5 estrelas

Extremely helpful managed to speak to…

Extremely helpful managed to speak to someone without any trouble about my parking query. Which is very rare today and they sorted our issue promptly. Wish there where more companies like this in the uk

25 de agosto de 2026
Opinião espontânea
logótipo da Parkso

Resposta da Parkso

It was our pleasure! We're determined to make parking easier and your feedback goes a long way to helping the cause, thank you 🥳

Classificada 5 em 5 estrelas

I ended up ordering two additional…

I ended up ordering two additional tickets without needing them (one for my car, and another for my sisters). I contacted ParkSo and they processed a refund without any hassle, which is unusual for parking companies.

17 de agosto de 2026
Opinião espontânea
logótipo da Parkso

Resposta da Parkso

Thanks for the great review! We're trying to make the parking industry better and it's nice to see it's working.

Classificada 1 em 5 estrelas

£18.30 for a days parking

£18.30 for a days parking, absolute rip off. Parkso have asked me to remove this review which I am not going to. I paid Parkso so they must take responsibility for absurd parking charges. Maybe Parkso should take it up with the car park owners and negotiate better rates.

25 de julho de 2026
Opinião espontânea
logótipo da Parkso

Resposta da Parkso

Hi - We're a small business trying to make paying for parking easier. We don't set the prices, the car park owners do. I understand your frustration but I don't think this review is a fair reflection of the service offered by Parkso. Would you consider removing it, please?

Classificada 5 em 5 estrelas

I visited snowdonia mountain railway…

I visited snowdonia mountain railway station and forgot to pay upfront parking payment when I comeback and pay the payment it was started time afterwards so i call them them explained my situation and they kindly excepted my fair on my previous times if they don’t excepted my request i might receive £100 fine but fortunately they’re generous and willing to clear me thank you so much for that….

13 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Parkso @ snowdonia mountain railway

We visited snowdonia mountain railway 2/7/26 and car park was easy to find and park a Motorhome, the QR code was an easy process. On 3/7/26 I needed to contact Parkso customer services and was very impressed with their customer support. Chris was very responsive and really helpful with my issue and my bank informed me it was not a parking issue after some investigation. I highly recommend Parkso and have no issue using them again 😊

2 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer support

We had been to snowdon mountain railway on 25th May bank holiday and parked the car here. We found the park well maintained. I am more impressed with their customer support. I paid for the initial 4 hours and extended later assuming i will be late. I came back to the car park within 4 hours and requested the support to refund for the unised extension and they instantly responded to my email and refunded back for the unused duration as a goodwill. Not many do the same and onces that do, shows that they care for customers.
Thanks.

25 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Lots of space in the car park and several parking cost choices for however long you need up the mountain, as well as the ability to extend the parking online which is great in case you need longer than anticipated!
Customer service was excellent as well as I realised on my way down I’d put in my old car reg (it was a sunrise hike so not quite awake yet) - I rung the support line and they had changed it for me within an hour!

5 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good place to park

It was great experience. Support Team was reachable for any query and very polite and supportive. They infact did not overcharge us for 4-5mins late which anyone else would have charge simply by saying customer fault and policy.

5 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to use and great customer service

The QR code was easy to use and we paid for parking quickly and without any issues. I needed to contact the company when we were delayed getting back to our car. I emailed and Chris was super responsive and really helpful. I highly recommend.

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Had a situation where we were unable to…

Had a situation where we were unable to extend the parking duration after missing the deadline, and Parkso were able to help solve it after calling

16 de outubro de 2025
Opinião espontânea
logótipo da Parkso

Resposta da Parkso

We were happy to help. It's all part of our mission to make parking better. Thank for sharing!

Classificada 5 em 5 estrelas

Great location for the Llanberis Path…

Great location for the Llanberis Path walk. Great shop there too for drinks, ice cream and your medal at the end to say you’ve completed the walk, the lady in there is lovely too. £12.30 for 8 hours parking which I didn’t think was too bad either. Only issue is that there isn’t any toilets, so just a little heads up if you’re planning on parking here for the walk.

6 de setembro de 2025
Opinião espontânea
logótipo da Parkso

Resposta da Parkso

Thanks for the great review. We're pleased you found the parking part of your experience easy and had a great day. Heads up for next time: There are public toilets available at the Snowdon Mountain Railway next to the ticket office.

Classificada 5 em 5 estrelas

This app is easy to use

This app is easy to use, we paid for 4 hours but when our train was still up the mountain with 20 mins left it got a bit twitchy bum time but we got away with 3 mins to spare. I didn’t have to extend but I didn’t want to spend another £6.00 for just another 20 mins can you extend for just 30mins at time after your 4 hours as I didn’t see any saying that.
But over all a good experience

28 de agosto de 2025
Opinião espontânea
logótipo da Parkso

Resposta da Parkso

We're go glad you found the app easy to use, and despite the tension made it back in time! We don't set the rates, we just provide the ticketing service, but I'll certainly pass on that suggestion to the Snowdon Mountain Railway!

Classificada 5 em 5 estrelas

very easily bookable and customer…

very easily bookable and customer service is 100% fantastic. Raised a query and was answered satisfactorily inside 10 mins!

9 de agosto de 2025
Opinião espontânea
logótipo da Parkso

Resposta da Parkso

Thank you for the positive feedback. All part of our mission to make parking better!

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