Using the Parts Town website was very easy. I was able to search the model number of my older central air unit, find the part I needed (which was no longer produced), and their website even told me wh... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had to cross-reference the original OEM part number to new OEM part number using AI before I was able to locate it. As well, I was charged twice for the item which impacted the credit available on m... Ver mais
A empresa respondeu
Ordered product July 2nd. Paid extra for expedited delivery. Confirmation that package to be delivered by end of day, July 3rd. July 4th, revised new delivery date to be July 6th. Received Packag... Ver mais
A empresa respondeu
I ordered replacement parts for my De'Longhi Espresso Machine: the internal and external steamer tubes. They arrived quickly and were exactly as depicted. That is, they were new and precisely the pa... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant or foodservice parts for your kitchen equipment one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Escrito pela empresa
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Informações de contacto
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canadá
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4,3
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivery time is longer I expected
Delivery time is longer I expected. Disappointed!
12 de junho de 2026
Resposta da Parts Town Canada
SIDNEY POON,
We're sorry the delivery took longer. We are improving our service.
Thank you for choosing Parts Town Canada!
Kevin
Resposta da Parts Town Canada
Balvir Bhullar,
We're glad your order arrived on time. Thank you for your positive feedback.
Thank you for choosing Parts Town Canada!
Kevin
Great DeliveryVery happy with the quality of part and…
Very happy with the quality of part and fast delivery
11 de junho de 2026
Resposta da Parts Town Canada
T.G.,
We're happy you're pleased with the part's quality and fast delivery. Thanks!
Thank you for choosing Parts Town Canada!
Kevin
Resposta da Parts Town Canada
Thank you very much for the positive reply. Please don't hesitate to reach out to us again for all of your parts needs!
Kevin
I never received my item.
I never received my item.
Apparently my box got mixed up in the delivery. I am still waiting for my refund.
First time it happened to me with parts Town.
11 de junho de 2026
Resposta da Parts Town Canada
Neroshan Nadarajah,
Thank you for your feedback. We are sorry to hear about the issue with your delivery and refund. We are looking into this for you.
Thank you for choosing Parts Town Canada!
Kevin
Easy web site to find the parts that…
Easy web site to find the parts that you need.
10 de junho de 2026
Resposta da Parts Town Canada
Nick Crane,
We're glad our website made finding parts easy for you. We appreciate your positive feedback!
Thank you for choosing Parts Town Canada!
Sebastian
Resposta da Parts Town Canada
Berny,
We are glad you enjoyed your experience. We appreciate your kind words.
Thank you for choosing Parts Town Canada!
Sebastian
It was easy to find the part we needed…
It was easy to find the part we needed considering its an AC unit that is almost 30 years old.
However, I wish it was stressed that orders made after 5pm would not be processed until the next day, therefore 1-2 day delivery starts the day order is processed. It was further complicated when I also received a UPS delivery notification shortly after my order was placed, indicating the 2 day delivery was forthcoming. Since UPS is a 24hr 7 day a week business, it would have been appreciated if this could be honored.
11 de junho de 2026
Resposta da Parts Town Canada
Anne AR,
We appreciate you sharing your experience and feedback regarding our order processing and delivery expectations. We understand how important timely delivery is, and we regret any confusion caused by the shipping notification. We are reviewing our communication to ensure clarity on processing times for future orders.
Thank you for choosing Parts Town Canada!
Kevin
Ease of ordering the needed part and…
Ease of ordering the needed part and prompt delivery.
8 de junho de 2026
Resposta da Parts Town Canada
Terry Amey,
We're glad your ordering was easy and delivery prompt. Thank you for your feedback!
Thank you for choosing Parts Town Canada!
Kevin
Quick Response & Great Service
Great customer service. I had an issue with my order, and the team responded quickly and resolved it promptly. Communication was excellent, and the whole process was handled professionally. Thank you!
10 de junho de 2026
Resposta da Parts Town Canada
Hamid Tav,
We are so glad our team could quickly resolve your order issue. We appreciate your kind words about our excellent communication and professional handling. Thank you for your feedback!
Thank you for choosing Parts Town Canada!
Sebastian
Availability and shipping was to the…
Availability and shipping was to the point. Thanks
9 de junho de 2026
Resposta da Parts Town Canada
arjun kakkar,
We're so glad to hear that our availability and shipping met your expectations! Thank you.
Thank you for choosing Parts Town Canada!
Kevin
Resposta da Parts Town Canada
SERGEI LEVCHENCO,
We're glad you found parts easily and appreciate your feedback.
Thank you for choosing Parts Town Canada!
Kevin
Quick and Easy!
9 de junho de 2026
Resposta da Parts Town Canada
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Resposta da Parts Town Canada
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Resposta da Parts Town Canada
Michael,
We appreciate your positive feedback and 5-star rating! We are glad you enjoyed our website.
Thank you for choosing Parts Town Canada!
Kevin
Great Experience
6 de junho de 2026
Resposta da Parts Town Canada
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
It’s great and easy to install fridge…
It’s great and easy to install fridge gasket
9 de junho de 2026
Resposta da Parts Town Canada
Vikram Patel,
We're happy to hear you found the fridge gasket great and easy to install!
Thank you for choosing Parts Town Canada!
Kevin
Item arrived on time
Item arrived on time. But it cost me far too much for delivery. And was upset to find out after purchasing that there an option for pick up locally. This needs to be an openly stated. The fact that it’s not leads me to believe that there making money on the delivery?
9 de junho de 2026
Resposta da Parts Town Canada
Bob does sports,
We appreciate you sharing your feedback regarding delivery costs and the local pickup option. We understand your frustration and are reviewing how we present all available options to ensure transparency for future purchases.
Thank you for choosing Parts Town Canada!
Kevin
Very fast delivery
8 de junho de 2026
Resposta da Parts Town Canada
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Express Service!!
I ordered some parts for our large stand mixer and a steam kettle on a Saturday and chose express delivery which made it to our business on Tuesday. Coming all the way to Van Island was great to see it make it in that short time.
7 de junho de 2026
Resposta da Parts Town Canada
Hello Dave,
We appreciate you sharing your positive experience with us. We're happy to hear your express delivery arrived so quickly on Van Island! Thank you for choosing Parts Town Canada!
Sebastian
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.