Passportsubmission 

Obrigado(a) por visitar a Trustpilot. Infelizmente, deixou de ser possível escrever uma opinião aqui porque o site da empresa já não existe. Se tiver alguma dúvida, por favor contacte-nos.

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa


Informações de contacto

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

It is a SCAM!!

It is a scam!!! They charged me $195.95 just to fill out the passport application. You still have to pay ADDITIONAL $130 for passport fee and $35 service fee when you arrive your local passport locations. You can fill out the application for FREE at the government website.

14 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

US Passport Submission is a passport SCAM!

They charged me $190.95 for passport service ($135), transaction fee $16, and passport protection $39.95. All of these could be done for FREE at travel.state.gov. When I arrived one of the passport processing center, I was informed that this is a common passport SCAM!!! I had to pay an additional $130 for passport fee and $41 for processing fee.

12 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Deceptive marketing - getting personal info pretending to be govt.

Beware…deceptive marketing makes you think you’re submitting to get an online passport, but you’re really giving them all your personal information (including social security number) and paying for the exposure of all your data to a slimy company. I stupidly fell for their scam and when I contacted them to cancel they said “No, you’ve already gotten the product you were charged for and it can’t be returned.” Fortunately, my credit card company saw it my way and refunded my fee (almost US$190…I know…I was an idiot), AND they still have my personal information. I have locked down all my credit service accounts.

21 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam company

Scam company! Terrible customer service! And Deceptive marketing.. nowhere on the home page or passport application page, or at any point between the initiation of the application to the completion of the payment process does the website clearly display, disclose or reveal that the “service” you are paying for is “assistance” with your passport application PAPERWORK, they do not disclose at any point in clear plane English, that that is the service you are paying for. They only state they are not directly affiliated with the official government entities, and say “our team ensures your paperwork is complete and correctly submitted" inferring, nay ensuring; the service they offer is to complete your paperwork and correctly submit it. On your behalf! That is not the Case. All they do is prepare your paperwork. You still have to do the application process with the official state.gov website and pay them. These people charge MORE than the application fee from the direct website by $60.

5 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Don't attempt to get a US Passport Online - PassportSubmission.US is a scam who robbed me of $190.95

I was looking to see if I could apply for a passport online, and Gov+ arrived, which I thought might be a .gov website. However, it was not. It then led me to a link for Passport Submission, which I thought was charging me for the cost of submitting a passport for $190.95. Once I paid it, Gov+ then asked for $97 & then $22 - all within 20 minutes on 1/12/2026 from 12:18AM-12:36AM.

Yet Gov+ photo capture for passport photos is non-sensical. I got on the phone with them and they refunded within 2 days on 1/14. However PassportSubmission.US is a scam. They took $190.95 from me, then when I called a female employee told me that their accounting department is emailing me a refund request that still has yet to arrive. I have emailed them more than several times at support at passportsubmission.us to no avail, as well as tried them on their PHONE: +1 (888) 846-3983 from
9 AM - 5 PM EST also to no avail. I have even written to them on their website's contact us.

I have never received anything or any type of assistance in terms of anything from them, despite the several emails I sent them directly or the phone calls I made only to be able to leave voicemails.

If PassportSubmission.US finally reimburses me the full $190.95 that they did nothing more than falsely advertise that they can help, yet did nothing, I'll remove this complaint & just never deal with them again.

12 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam beware!

I didn’t notice this wasn’t the official U.S government website for renewing my passport until after I paid. Trying emailing them and nothing. They provided me with forms after paying $190 which are available for free. Stay away!! Scam!!

6 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I lost my passport and fell victim to a…

I lost my passport and fell victim to a scam by purchasing a service that I never received. I contacted the company, but they refuse to issue a refund. I have filed a dispute with my bank, but the business has not responded to my bank either.

25 de novembro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais