Absolutely horrible customer service. I’m still waiting for a response. Four emails attempting to return a single T-shirt that simply didn’t fit. I’ve left five voicemails with no response. One voicem... Ver mais
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Leia as opiniões dos outros
I am 6 foot two, 210 pounds. I have every pair of shorts, 15 T-shirts and three of the new hoodies. They are all fantastic and I can’t think Patriot Crew enough for bringing out some just basic lookin... Ver mais
A empresa respondeu
After buying a set of 6 shirts I was expecting my free promo shirt which never arrived. Customer service did respond after requesting the order number stating they would be sending out the shirt. Afte... Ver mais
Hands down one of the best apparel brands out there. I own over a dozen shirts and several pairs of shorts, and the quality is unbeatable. They feature a great athletic cut that fits comfortably all d... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
PATRIOT CREW: A LEGACY OF BROTHERHOOD, QUALITY, AND VALUES In 2020, amidst a year of unprecedented challenges, two brothers embarked on a mission to create a brand that embodies the spirit of unity, resilience, and patriotism. Thus, Patriot Crew was born. Founded on the principles of traditional American values and a deep respect for those who serve, Patriot Crew is more than just a brand; it's a commitment to quality, community, and country.
Informações de contacto
Estados Unidos da América
- 5128613395
- support@patriotcrew.co
- patriotcrew.co
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 19% das suas opiniões negativas
Geralmente responde dentro de um mês
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I bought a six pack +2 extra shirts and…
Had a few speed bumps with my first order but they made it right. I changed my review rating. They are very nice shirts and fit well and I like the length of the Tees.
Thanks for fixing the order. I will be buying again in the future.

Resposta da Patriot Crew
Great t-shirt
Great, quality product. One of my shirts was missing the flag so I contacted them and Gabby was very helpful with fixing it and sending a replacement.. The t-shirts are hands down the most comfortable I own!

Resposta da Patriot Crew
My husband loves the shirts we…
My husband loves the shirts we purchased! The shirts are buttery soft and very comfortable. Our first order was lost in the mail. Customer service goes above and beyond to see that we received our order. Can't say enough great things about Patriot Crew!

Resposta da Patriot Crew
I ordered a 3 shirt bundle which…
I ordered a 3 shirt bundle which included a 4th shirt free. I ordered the wrong size on the 4th shirt, totally my mistake. I emailed customer service to see if I could exchange it for the correct size and not only did they send me the correct one for free, they told me to just hang onto the incorrect sized one as well. Now my wife is rocking a new Patriot Crew t-shirt! Best customer service ever, totally unheard of in today's world! A+++

Resposta da Patriot Crew
The t shirts are excellent quality!
The t shirts are excellent quality and the customer service is second to none! I had a minor issue and they went above and beyond to take care of it! This is the third time I’ve bought shirts from Patriot crew. Great company!

Resposta da Patriot Crew
Great product, great service.
I love the product. The shirts fit great and I love the down played flag logo on the arm. Customer service is great. I forgot to claim my free t shirt when i placed my order. They happily helped me out and are sending it out.

Resposta da Patriot Crew
Outstanding customer service
This is my second order with Patriot Crew. I accidentally ordered the wrong size when I made my purchase at the end of the business day. So I reached out via email to
Let them know of my mistake. I received and email first thing in the morning and they simply fixed it for me with no problem at all! I was a little stressed but they completely put my mind at ease. Terrific customer service! Thank you PC!

Resposta da Patriot Crew
Amazing Support
Amazing Support! My order arrived a bit mixed up. John was quick to provide a return label and promised to swap the shirts out without any hassle!

Resposta da Patriot Crew
Patriot Crew is AWESOME!
Patriot Crew is AWESOME!
Their shirts are the best fit and comfort. Customer service is top notch. No complaints here!

Resposta da Patriot Crew
They shipped the wrong products for my…
They shipped the wrong products for my order. I have been unable to get a response by email or phone on what I need to do to get my correct items. The shirts are great but the customer service is awful.

Resposta da Patriot Crew
No response to my repeated attempts to contact them
I placed 2 orders totaling more than $250.00. I ordered the wrong size and have been trying to contact them via both phone (went to voicemail so I left a message) I have also sent them 3 emails that also gone unanswered. I have 12 shirts that I can’t wear and a company that isn’t interested enough to remedy my problem in spite of their claim for great customer service on their website.

Resposta da Patriot Crew
DO NOT DO BUSINESS WITH THESE FOLKS
DO NOT DO BUSINESS WITH THESE FOLKS. Half my ordered was received and there is no way of contacting them. Sales and support options go to VM and no return calls or emails will ever be received. Reviews you see are bogus and if you leave a bad review it is not posted. SCAM SCAM SCAM.

Resposta da Patriot Crew
Updated review.
So originally I gave 2 stars due to no response on requiring an exchange. Product is one of the best fitting Tees I own but was disappointed with lack of response. They did finally get back to me and apologized for the delay due to massive influx of orders and emails. They gave me a USPS label so I could exchange. Things happen and happy they responded. As stated, quality product.
No one responds to emails or website…
No one responds to emails or website contact form . Cant return the items i bought. That i requested changed before they shipped.
Horrible customer service
Horrible customer service. Sent several emails and nothing.
Don't recommend
Patriot crew sent 2xl instead of xl…
Patriot crew sent 2xl instead of xl shirts and returned my call within 24 hours and are shipping out new shirts. I was disappointed and due to other reviews I never thought they would fix it. I am so happy to say, I was wrong. They are taking care of me and I could not be more thankful. They are the only shirts I wear. Thank you patriot crew, I will buy more and more and more. You guys are fantastic.
NOT HAPPY!!!
I’ve emailed you twice. I gave you a chance to respond. When I ordered my shirts, I saw all of your ads saying $109 for six and a free T-shirt at the time when I finally ordered wether I hit the wrong add or not? Not only did I not get a free T-shirt , I was charged $219 for the order of six T-shirts. In my email I said just send me six more shirts and will call it even which would still be more than what you’re asking for those shirts now. I will be submitting for a refund and sending the shirts back. The sad part is I actually love the shirts. But your PR department has dropped the ball on getting back to people.
Terrible
Terrible! Should have read reviews here first. Exactly the same thing that happened to me happened to a lot of other people. Charge your credit card immediately, don’t get your product for over a month. Customer service nonexistent. Just sent my fourth email. Have never gotten a response from them.
Nice product, awful service
Love the product but the service is awful. Wife ordered me several items for Christmas, but wrong items were sent. They don’t answer calls, they don’t respond to emails or any other messages. Order was placed on Black Friday a now here we are 3rd week of January and nothing, nada, zero correspondence regarding the issue. Unacceptable and totally unreliable, can’t be trusted, lost my business.
Poor time management
Placed an order before thanksgiving, took over 3 weeks to ship. Now it says delivered to a mailbox but does not give specific address of mailbox. They don't answer phone calls or emails so this will be the last time I ever order from them. Poor customer service, poor order fulfillment, poor inventory management just a poor company claiming American values and supporting military.
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