Extremely poor product & service. I purchased a dog toy described as being designed for dogs who destroy everything. Sure enough in under 10 minutes my dog has destroyed it. Upon contacting customer... Ver mais
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I placed an order on 12th June which was confirmed and I received an email telling me my order was being got ready to ship. I would be notified when it was on its way. Having heard nothing by 19th... Ver mais
If only I'd done more review research. Disaster marketing scam product. They don't ask for reviews because they know what they're selling. Takes forever to arrive & lasts minutes - despite what... Ver mais
I am so frustrated bought this in good faith that it would be strong and indestructible, my dog destroyed it within 10 minutes of it arriving. It wouldn't be so bad if it cost less than £10 but it's d... Ver mais
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Absolutely rubbish lasted 5 minutes and…
Absolutely rubbish lasted 5 minutes and no reply to any emails
Basically not what it says on the tin
Slow delivery and poor quality …
Slow delivery and product does not live up to the indestructible claim
My dog was able to destroy the toy within 1 /52
Very disappointed, do not buy from this company
Dreadful company. Avoid if it’s not too late…
Dreadful company to deal with. They sell a product which does not comply with the Consumer Rights Act so I’m pursuing them for a refund via Citizens Advice Bureau ( as that’s the only way to get Trading Standards involved). CAB, having listened to my experience, sent me a form letter to use to send to Paw/Friends, giving them 14 days to respond.
My experience was very like the other reviewers, the items looked substantial in the adverts but flimsy on arrival and lasted under two hours. I expect that I can get my money back via my banks ‘Cashback’ process but I really want these scammers to pay me directly, on principle.
NOT AS ADVERTISED IT IS RUBBISH
Bought a teddy for our 17 week old dachshund and within a few hours the rope arms where chewed off and a few days later the legs where chewed off. I tried emailing company -no reply and posted on Facebook again no reply.
This company is terrible
Bad, bad, bad products
Bad, bad, bad advertising. Bought 2 'indestructible' toys for my labrador puppy. Within a couple of minutes he had the ears off and the stuffing was everywhere. Thankfully managed to retrieve the toy, but he had swallowed one of the ears. Absolutely dreadful quality, I have contacted the company but as others have mentioned below, I think it is highly unlikely they will come back to me. Do not spend any money with this company. Bogus advertising and Facebook should be checking the companies they are supporting.
Totally false description of the…
Totally false description of the product. These expensive “indestructible” toys lasted 5 minutes. And my dogs are not even large dogs.
Shit product. Shit company. Do not use them.
Loved to bits....literally
Bought 3 toys hoping the ad was genuine and the dog toys would last. The order arrived as said, gave 2 to our dogs, retrievers, and they loved them to bits, literally, within a day. Heads off, ears off, ropes damaged.....
Contacted Paw Friends twice by email, (no phone contact available), and have heard nothing.
I wish I had read these poor reviews initially.
I too might try a claim via the bank.
Order of Teddy Bear dog toy…
I ordered a teddy bear for my dog on 14 June and guess what?
Im still waiting for it.
Communication with this company is non existent!
Very disappointed as is dog!!
What load of rubbish it lasted 10mins…
What load of rubbish it lasted 10mins with our dachshund don’t waste your money on this toy it took weeks to get here .
Our Border Collie destroyed the toy…
Our Border Collie destroyed the toy within 30 minutes, absolute rubbish plus nowhere near the size shown in the advert. Will contact the bank to see if there is anything to be done about these con artists.
Utter rubbish lasted ten minutes
Utter rubbish lasted ten minutes. Have claimed on creditcard after reading all these poor reviews. I should have checked on here first.
I would advise people to dispute payment with there credit card company. I have a case pending it seems the only way to deal with these Con Artists
Toys sold as indestructible lasted ten…
Toys sold as indestructible lasted ten minutes with ear eaten totally rubbish
Purchased a toy for my dog advertised…
Purchased a toy for my dog advertised as indestructible. I'm less than 10 minutes the toy was torn. Tried engaging with company to no avail.
Do Not Buy! 30 day money back is a con
Basically con artists. I bought 3 of the plushies for our 3kg Cavapoo for £35, gave them to her and she tore the ears off them in minutes. When contacted to get my money back under the 30 day money back guarantee they offer I was told it only applies to unused unopened items! So totally worthless. Will be going through the bank to get my money back.
Ordered 2 items on 13th June
Ordered 2 items on 13th June, supposed to have been shipped 25th June and still waiting.... Emailed the company which states as UK🤣 and got fobbed off. DO NOT buy from this chinese company!
Bought one of these for my patterdale…
Bought one of these for my patterdale in April still no sign of it……😤
Please avoid this company!
Please avoid this company. Been waiting a month for my product. Still in China! No way of contacting the company! It feels like I've been scammed.
My husband bought two indestructible…
My husband bought two indestructible toys for our dog - she’s a Jack Russell. She had the first one - it lasted precisely 7 minutes. It’s now in bits. They aren’t cheap to buy and now completely useless. Such a shame. These toys are NOT indestructible.
Don't waste your money
Wish I'd come on here to read the reviews! Don't know why I fell for the claims that these are indestructible, the rope arms lasted about 10 minutes! Don't waste your money. They took ages to arrive too, not 5-8 business days as claimed....more like 3 weeks.
Don’t believe this companies claim.
There were only 2 reviews on here when I ordered ours and now there is 9 and they are all saying the same thing. Took weeks to deliver and they are based in China NOT the UK or Germany where they would have you believe.
Both toys given to my cockapoos and destroyed within minutes.
So DO NOT believe they are indestructible because they aren’t. I’ll stick to KONG as they last a little bit longer.
Don’t waste your £24.95 or whatever it was for 2.
UPDATE:
I’ve reached out to the company telling them that it’s false advertising and asked for my money back…….no response. I paid using my credit card so my credit card company have refunded me £24.95 and are investigating them.
Always pay on a credit card it’s safer.
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