PayAngel Opiniões 

229
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been using PayAngel almost two years now send money abroad and they are doing perfectly well. I once sent money to a wrong beneficiary,PayAngel helped retrieve my money back and that makes th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Payangel is a seamless and reliable money transfer service. With the new app, everything feels smooth, intuitive, and secure. Sending money to friends and family takes only a few clicks. I can send mo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hello Am Yvonne and I have used Payangel sending money to Ghana all these years they are amazing trust worthy and oh best customer service Incase and problem arise fastest resolved. Will definitely re... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de transferência de dinheiro

Escrito pela empresa

The cheapest and fastest way to send money to Africa. Transfer money to Ghana, Nigeria, Kenya, Uganda and South Africa. New Countries coming live soon. - No Fees, No E-levy, No middleman. - FREE Mobile Money, Bank Deposits and Cash Pickup! - BEST Exchange Rates! - FREE Life Insurance cover for your recipients! - Excellent customer service


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

229 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(229)

169 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I made a transaction since yesterday…

I made a transaction since yesterday and recipient haven’t received the fund yet.. I tried contacting customer service but no luck because it says they are not available.. A very poor service, I will advice you no one should use this app..

28 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The worst I've ever seen

When I first got the register for an account It took 3 days. The app was supposed to send me an access cold but I never got back.It took three days to get an access code. Customer service is bad.They never answer the phone. I made 3 different deposits.
Only one of them win through although the money was taken out of my bank account three times. I've called customer Service at least forty times but nobody will answer the phone. Their voicemail says somebody will get back with you but they never do. Two days later I tried to go into my account and I get a message saying my account has been blocked. Then when I call customer service nobody answers. Finally, after call in 15 more times somebody answer it and tell it was me.They got to look into it and no call me back. I never gotta call back so 2 days later.I called again And I was told the same thing that they would call me back. So far I have not received a call and when I call them.Nobody answers the phone. They are very unprofessional. This is the worst company i've ever dealt with in life

23 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The worst money transfer app in terms…

The worst money transfer app in terms of lies. If you are making mpesa to kenya don’t be carried away by higher rate. Think twice. I sent the money that never arrived , I called Safaricom but Safaricom can’t talk to me because in the actual sense PayAngel sent the money on my behalf. They refused to recall the money and the kept saying the money is in the wallet. After long conversation they promised to call back but I knew they will not call , they just wanted me off the phone.
The money remains with Safaricom because PayAngel won’t bothered to communicate with Safaricom

14 de fevereiro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Quite Basic App

Quite Basic! I have tried them and they have good rates but transfers into account numbers take 2 to 4 hours whilst it’s instantaneous with other competitors. Also they are promising something they call Remitcare and other insurances but there aren’t enough information about them when you click through. When you call them there’s no one to speak to and the call is ended just like that so I can imagine how frustrating this could be if something had gone wrong with my transaction and I need someone to speak to. Also their app couldn’t verify my passport after several attempt so you get a message to email it. They have a long
way to go to give customers a hassle free experience.

8 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Called whole day and payment not…

Called whole day and payment not delivered by the recipient. Customer service make promises to call back in 10 -15 minutes which never happens. Use this company at your own peril. First time and will never use them again.

3 de novembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Surprised with all the positive reviews…

Surprised with all the positive reviews here unless my case is different.

My first time using payangel ,I'm so worried, been four days since I sent out money and it has not been delivered to recipient yet.

Contact support and no response.

Why delay with my transaction #PM10552834

30 de setembro de 2023
Opinião espontânea
logótipo da PayAngel

Resposta da PayAngel

Dear Matthew. We’re sorry you have had a disappointing experience. Our Customer Experience team will be in touch immediately to resolve the issue.

Classificada 5 em 5 estrelas

*Excellent Service*

*Excellent Service*
PayAngel’s Customer Experience Team carefully resolved issues with regards to my transfer and ensured my workers in Nigeria were paid on time

1 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

PayAngel=Ingenuity

I've had the most satisfying experience with PayAngel. They are the fastest, most convenient and most secure remittance company. All transfers are free, rates are great, and the app is easy to use. They offer a variety of services in money remittance you would never have imagined possible. The staff is 100% professional and offer excellent customer service always! ... I could go on and on. You won't find one like PayAngel. I would offer them 100 stars if there was such a thing.

1 de janeiro de 2023
Opinião espontânea

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