I have been using PayAngel almost two years now send money abroad and they are doing perfectly well. I once sent money to a wrong beneficiary,PayAngel helped retrieve my money back and that makes th... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitc... Ver mais
A empresa respondeu
Payangel is a seamless and reliable money transfer service. With the new app, everything feels smooth, intuitive, and secure. Sending money to friends and family takes only a few clicks. I can send mo... Ver mais
A empresa respondeu
Hello Am Yvonne and I have used Payangel sending money to Ghana all these years they are amazing trust worthy and oh best customer service Incase and problem arise fastest resolved. Will definitely re... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The cheapest and fastest way to send money to Africa. Transfer money to Ghana, Nigeria, Kenya, Uganda and South Africa. New Countries coming live soon. - No Fees, No E-levy, No middleman. - FREE Mobile Money, Bank Deposits and Cash Pickup! - BEST Exchange Rates! - FREE Life Insurance cover for your recipients! - Excellent customer service
Informações de contacto
Regus House, Victory Way, Admirals Park, DA2 6QD, Dartford, Reino Unido
- +447441444005
- customer.experience@payangel.com
- payangel.com
4,6
Excelente
229 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da PayAngel
We’re glad to hear you found our transfers fast and reliable, and we truly appreciate your support.
Looking forward to serving you again! 😊
Resposta da PayAngel
Thank you for your wonderful feedback! We truly appreciate your support
Please don’t hesitate to reach out to us whenever you need assistance with your account. We’re always happy to help.
The money sent was swift with no…
The money sent was swift with no qualms. Great job. Keep it up. I’ve been with you guys for the past seven years with very few issues. I love the PayAngel APP. It’s awesome. 👍
24 de agosto de 2026
Resposta da PayAngel
Thank you for your wonderful feedback! We sincerely appreciate your loyalty and continued support over the past 7 years. It means a lot to us to know that you enjoy using the PayAngel app and have had a great experience with our service.
We look forward to serving you for many more years and continuing to make your money transfer experience smooth and seamless. Thank you for choosing PayAngel!
Excellent Service and Best Rate
Had a great experience using PayAngel to send money to Ghana. The transaction was smooth, fast, and straightforward, and the exchange rate was very competitive. Everything went through without any hassle, and the recipient received the funds as expected.
11 de agosto de 2026
Resposta da PayAngel
It’s great to know you were happy with our speed, service, and exchange rate.
We truly appreciate your trust and look forward to serving you again!
Transfers are prompt and hassle free.
Transfers are prompt and hassle free.
Customer service team very very polite and helpful.
10 de agosto de 2026
Resposta da PayAngel
Thank you for your wonderful feedback! We truly appreciate your support and will continue working hard to provide you with the best possible experience.
Please don’t hesitate to reach out to us whenever you need assistance with your account. We’re always happy to help.
You find a smile
One of the best platforms
Quick payment with good customer service
10 de novembro de 2025
Resposta da PayAngel
Thank you for your wonderful feedback! We truly appreciate your support and will continue working hard to provide you with the best possible experience. Thank you for choosing us!
Resposta da PayAngel
Thank you for your review! We’re glad to hear that you’re satisfied with our service, and will continue doing our best to provide you with an excellent experience. Thank you for choosing us!
I use PayAngel to pay my staff in…
I use PayAngel to pay my staff in Ghana. Great rates and efficient.
5 de agosto de 2026
Resposta da PayAngel
We’re happy to hear this feedback, and we sincerely appreciate you taking the time to share your experience. We’re always committed to serving you better and ensuring you have the best possible experience with us. Thank you for choosing us!
I had an account with them for almost 2…
I had an account with them for almost 2 years and with no notice they just suspended my account with no explanation why then when I write them they tell me they sent me a email back in March which today is April and I asked to send me another one no reply they are very rude and they do not have good communication with people
11 de agosto de 2026
Opinião espontânea
Resposta da PayAngel
----------Update, 15/08/26
Dear Valued Customer,
We are kindly following up on our previous message requesting the details needed to locate your account and assist you in resolving the issue.
Please respond at your earliest convenience with the requested information so we can look into the matter and provide the appropriate assistance.
We look forward to hearing from you.
Kind regards,
Customer Support Team
------------------------------------------------------------------------------
Dear Valued Customer,
We sincerely apologize for the frustration and inconvenience you experienced. We understand how concerning it can be to have your account suspended without clear communication, and we’re sorry that your experience with our support team did not meet your expectations.
We would appreciate the opportunity to look into this matter and assist you further. Kindly provide us with the email address or telephone number associated with your account so we can locate your details and investigate the issue promptly.
We look forward to hearing from you and resolving your concerns.
Thank you for bringing this to our attention.
Satisfied with the process a little bit…
Satisfied with the process a little bit complicated though
1 de julho de 2026
Resposta da PayAngel
Thank you for your review! We’re glad to hear that you’re satisfied with our service. We also appreciate your feedback about the process being a little complicated. If possible, we’d love to hear your suggestions on how we can make it simpler and more seamless for you.
Please don’t hesitate to reach out to our support team anytime with your feedback. We’re always looking for ways to improve and ensure you continue to enjoy our service.
Resposta da PayAngel
Thank you for your wonderful review and kind words! We truly appreciate your feedback, and it inspires us to continue delivering excellent service to our customers.
Resposta da PayAngel
Thank you for your support! We’re glad we could provide you with a fast and efficient service. We look forward to serving you again.
Resposta da PayAngel
Thank you for your wonderful feedback! We're delighted to know that you're enjoying our service. If you ever need any assistance, please don't hesitate to reach out to our Support Team.
We're always happy to help.
I was very happy everything is ok thanks
I was very happy everything is ok thanks
31 de julho de 2026
Resposta da PayAngel
Thank you so much for your kind feedback! We're delighted to hear that everything went well and that you're happy with our service.
We truly appreciate your support and look forward to serving you again. If you ever need any assistance, please don't hesitate to reach out. Have a wonderful day!
Pay angel is trustworthy they are…
Pay angel is trustworthy they are always there for their customers; whenever the customer is in difficulty, they themselves follow up
Kudos to pay angel am forever greatful 🙏
13 de julho de 2026
Resposta da PayAngel
Thank you so much for your kind words and heartfelt feedback. We’re delighted to know that you find PayAngel trustworthy and that our team's support has made a positive difference during difficult moments. Knowing that our service has had such a meaningful impact is truly rewarding. Your appreciation motivates us to continue providing the best possible service. Thank you for choosing PayAngel—we're grateful to have you as part of our community!
The speed at which queries are attended…
The speed at which queries are attended to, re-assured call back to customer regarding problems encountered remmitting money. Continuous improvement on security, recently a code back to your phone before allowing the usage of the platform.
11 de julho de 2026
Resposta da PayAngel
Thank you for your thoughtful feedback!
Your comments encourage us to keep improving both our service and the security of our platform. We truly appreciate your support and trust.
It’s pretty much simple to use.
4 de julho de 2026
Resposta da PayAngel
Thank you for your 5-star review! 🌟 We're glad to hear you find the app simple and easy to use. We appreciate your support and hope you continue to enjoy using it
Good service
Good service, good rate and fast delivery. The only but that I have is, I cannot cash my wallet and whenever I contact customer they tell me they are upgrading their system and this has lasted for a year and some months now so I have also stopped recommending the app
3 de julho de 2026
Resposta da PayAngel
We're thrilled to know you had a great overall experience with our service
The wallet service is now available. You can complete your transfers by using the funds available in your wallet.
We look forward to serving you again!
Resposta da PayAngel
We're delighted to hear that you found our service hassle-free and prompt. Your feedback means a lot to us and motivates us to keep delivering a smooth and efficient experience. We look forward to serving you again!
Great app and easy to use
29 de junho de 2026
Resposta da PayAngel
Thank you for your kind feedback! We’re delighted to hear you find our app easy to use.
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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