Always available, very professional. No question is too small. Everything was explained very clearly and concise. Nothing was too much trouble. Felt very comfortable in asking any question no matter h... Ver mais
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Leia as opiniões dos outros
Paypacket are excellent on customer service and support. As soon as I put in an enquiry it is done and confirmed by the end of the day. Today I asked for something it was done in under 2 hours. Thank... Ver mais
Paypacket Ltd, Always answer the call without any call waiting. Every staff is willing to resolve the matters for contacting. If need any specific staff, we will get connected Stright. Abigail... Ver mais
Pay packet is an amaxing system .using it for some months now..spoke to KELLIE .she is very suportive and understands what client wants .keep it up n thanks for giving proessional service .
Informações sobre a empresa
Escrito pela empresa
We have more than 50 years’ combined experience in payroll management and take responsibility for paying more than 1,000 people a week. The Paypacket Payroll scheme ensures everything is covered – we calculate wage payments, make sure all statutory ...
Informações de contacto
Friar Lane 40, NG1 6DQ, Nottingham, Reino Unido
- paypacket.co.uk
4,8
Excelente
2 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
"Five-star service from Kellie
"Five-star service from Kellie! She’s helpful, knowledgeable, and always a pleasure to deal with. If you're looking for someone reliable to handle payroll, she’s the one."
2 de fevereiro de 2026
Opinião espontânea
Quick and efficient with regards to my…
Quick and efficient with regards to my query.
9 de janeiro de 2026
Opinião espontânea
Exemplary service from Anna who always…
Exemplary service from Anna who always has time to help with any aspect of pay. Such a support over the years and shows empathy every time I call. I have used paypacket since I had to employ PAs to help with the care of my mum and nothing is ever a bother for them. Best wage provider in the uk as far as I’m concerned. Highly recommended. Thanks Anna.
28 de janeiro de 2026
Opinião espontânea
I have used PayPacket for over 2 years
I have used PayPacket for over 2 years. I have found them to be highly efficient, helpful, and responsive to queries. Their staff, in particular, Kellie Holmes and Huma Ghafoor have been great.
21 de janeiro de 2026
Opinião espontânea
I ordered and came across the same lady…
I ordered and came across the same lady that gave my timesheets in 2024for a year as I had to keep calling
That made it so much easier and she did it again!
Thanks kerry
Diamond 💎
26 de janeiro de 2026
Opinião espontânea
Very friendly and efficient
Very friendly and efficient . Easy to contact and always helpful
27 de janeiro de 2026
Opinião espontânea
New Pay Packet Customer
New to this company and seems to be working fine.
26 de janeiro de 2026
Opinião espontânea
Quick and easy
26 de janeiro de 2026
Opinião espontânea
Extremely efficient and fast service…
Extremely efficient and fast service and response , cannot fault , thank you
21 de janeiro de 2026
Opinião espontânea
The people are polite and well mannered…
The people are polite and well mannered when they speak to me and are able to address my concerns and deal with them promptly
21 de janeiro de 2026
Opinião espontânea
Terrible terrible place..never pay on…
Terrible terrible place..never pay on time. Always speak down to customers , with a nasty attitude.
21 de janeiro de 2026
Opinião espontânea
Resposta da Paypacket Ltd
I’m very sorry to hear this has been your experience. It’s not usual and we take issues such as these very seriously. I am unable to investigate as your review only shows me your initials, please email me with your name and your employers name so we can urgently resolve the problems you have encountered. My email address is cas@paypacket.co.uk
Samantha answered my call immediately…
Samantha answered my call immediately and sent out timesheets to me via email within minutes
21 de janeiro de 2026
Opinião espontânea
Very responsive to customers queries…
Very responsive to customers queries and resolves issues on time. This is a 5 start customer service.
20 de janeiro de 2026
Opinião espontânea
Very helpful advisors
Very helpful advisors. Quick response to emails.
20 de janeiro de 2026
Opinião espontânea
She was a wonderful call handler she…
She was a wonderful call handler she gave me good explanation iwas very professional to answer all my questions thanks
20 de janeiro de 2026
Opinião espontânea
The Paypacket portal is simple and easy…
The Paypacket portal is simple and easy to use. Each month I can clearly see my wages, how much goes on tax and NI, how much goes into my pension plus unlike other companies I've used in the past I can see how many holiday hours I have available. This is a great feature rather than spending days chasing someone down to tell me.
Also really easy to contact the team via email or phone with any queries.
20 de janeiro de 2026
Opinião espontânea
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