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PDSA Opiniões 2991

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Been a client for years. Staff show incredible patience, despite manning an extremely busy hospital (Stoke). They and services are incredible! On this occasion I had to use on-line triage system - b... Ver mais

Classificada 5 em 5 estrelas

After seeing 2 other vets about my older cats decline and being told "He's just getting old" I took him to pdsa and they diagnosed hyperthyroidism almost immediately. Saved his life. I've been going t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wonderful, if places like this didn't exist a lot of people would be struggling to get help for their beloved pets myself included! I have only started using the PDSA this year after my local vets put... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

If I could rate this place 0 stars I would, the sick twisted people had refused to see my dog after we found a lump on his leg in the morning and he was struggling to put full weight on it but alleged... Ver mais

Informações sobre a empresa

  1. Caridade

Sobre PDSA

Escrito pela empresa

As the UK’s largest veterinary charity, PDSA is dedicated to supporting people and their pets. PDSA provides free and low-cost vet care in 49 Pet Hospitals across the UK to people that can’t afford the full cost of their pet’s care, ensuring that pets and their families can stay together longer.

PDSA is the vet charity for pets in need. Every day in our Pet Hospitals across the UK, PDSA vets and vet nurses protect the special bond between owners and their four-legged friends by providing veterinary care to sick and injured pets whose owners otherwise couldn’t afford to pay the full cost of treatment.

PDSA also offers pet welfare education and practical preventive support to combat the unnecessary illness, pain and suffering of pets in low-income households.

Whether it’s supporting pet owners with free advice on our Pet Health Hub, raising awareness of issues such as obesity, or recognising animals who have demonstrated acts of bravery through our Animal Awards programme – we know how important animals are.

Every year, PDSA vets and vet nurses treat over 430,000 pets throughout our 49 Pet Hospitals – that’s 10 pets every single minute. We receive no government funding and rely entirely on public support to continue our work.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 56% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Been a client for years

Been a client for years. Staff show incredible patience, despite manning an extremely busy hospital (Stoke). They and services are incredible! On this occasion I had to use on-line triage system - brilliant and saved quite a long journey and stress for my poorly dog.
11 out of 10!!

13 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Pdsa are honestly amazing

7/4/2026
Hi firstly I’d a liked to have to have spoken to someone regarding registration of my dog as I wasn’t sure if ours were still registered on the system but had to do it online as dog had an accident while we were on holiday at 10 am thank goodness for the Pdsa where I was as my dogs paw wouldn’t stop bleeding it was automated service eventually I called a different number n spoke to someone as it was taking so long to find out if she was registered they phoned me bk as they kept checking their system but nothing was showing up so she kept checking then phoned me bk at 4pm saying we close at 5 pm can u make it down for that we will see her as I’ve just registered her as Emergancy here as she was worried about the bleeding as it wouldn’t stop so was myself and my hubby so we done that & they had to sedate her to look at the paw then try n sort it for her the whole small vet room floor was covered in blood even the walls had splatters on it too her paw was some mess but the amazing surgeon Rachael in the Pdsa Blackpool sorted it by gluing it and stitching it n tying off a vein too we took her bk for check up two days later Thursday 9/4/2026 and wawl just wawl what an amazing job the surgeon did it’s held well looks as if nothings wrong with it apart from where they shaved fur from leg and also the paw looks perfect too we are 1000% grateful for all that they do A donation was given plus an email was sent to myself saying we weren’t registered but the lady in the vet checked and says yes your registered it’s came through I double checked yesterday and we are registered at home till next year we can’t thank them enough for all the work they do I have also up to date paperwork which I will continue to always carry with me on holidays thank you so much for everything you do for sick animals and for fixing our girls paw for us if I had more money I’d a gave you the lot we are extremely grateful to you all
Thanks Again

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Daisy Day

My dog is my life she keeps me going and with vets being out of my price range the pdsa are a godsend I no if my dog is ill or has had an accident or I'm worried about her I no that the pdsa will do all they can to help

16 de abril de 2026
Opinião espontânea

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

Classificada 1 em 5 estrelas

If I could rate this place 0 stars I…

If I could rate this place 0 stars I would, the sick twisted people had refused to see my dog after we found a lump on his leg in the morning and he was struggling to put full weight on it but allegedly being out of the district (all of 4 miles) they refused treatment how can you possibly claim to be a charity to help pets when pets in need don’t get saw to? A lady called Anna was immensely Rude and very pedantic to myself and this continued when I phoned the practice up to make a formal complaint about the treatment and lack of we and my pet had received! These are nothing but Con artists claiming to care for pets in need but really they are rude individuals who are willing to witness a dog Suffer. Avoid at all costs!!!!

17 de abril de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Unhelpful

I have,always had a very positive response from the pdsa but today I felt they were rather dismissive. On 10/3 my dog was
severely kicked in the stomach and kidneys by a man whilst we were out walking. He was seen immediately by the team at Complain Veterinary Hospital and the treatment was, as usual, quick and excellent. I was concerned today that my dog was experiencing an abdominal or spleen issue as a result of the assault. I was advised as he had been eating up until yesterday his condition was not life threatening. The Responder was extremely curt and put the phone down before advising me Jason could not be seen today. I am sure the PDSA gets some unwelcome callers whilst emergencies go unchecked. I am not saying Jason is an emergency but as a responsible pet owner I am concerned with his body language today. However, I will do as instructed and call tomorrow at 8:00 am. Thank you. Carol Cain

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Informative man

Lovely man , polite & patient.

16 de abril de 2026
logótipo da PDSA

Resposta da PDSA

Hi Sarah,
Thank you for the great review, we appreciate your feedback.
I will be sure to pass this on.
Kind regards,
Chantelle @ PDSA

Classificada 5 em 5 estrelas

LOVE PDSA at Shettleston!

After seeing 2 other vets about my older cats decline and being told "He's just getting old" I took him to pdsa and they diagnosed hyperthyroidism almost immediately. Saved his life. I've been going to them ever since. The vets are knowledgeable and kind and great with my animals! They put up with a lot out there and are constantly busy but are always professional and lovely. When my old cat eventually had to cross the rainbow bridge they were wonderful. I will always recommend these hard working vets and staff.

15 de abril de 2026
Opinião espontânea
logótipo da PDSA

Resposta da PDSA

Hi there,
Thank you so much for the lovely review, we are sorry to hear that your pet passed away, please accept our sincere condolences. I will pass on your kind words to our team at Glasgow East PDSA.
Best wishes,
Chantelle @ PDSA

Classificada 5 em 5 estrelas

Great place

Great place. Knowing you have somewhere to go if your fur baby not well. Lovely people at PDSA Manchester.

15 de abril de 2026
Opinião espontânea
logótipo da PDSA

Resposta da PDSA

Hi Kay,
Thanks for the 5 star review, we really appreciate the feedback.
I have passed this on to our team at PDSA Manchester.
Kind regards,
Chantelle @ PDSA

Classificada 5 em 5 estrelas

All the staff were friendly and…

All the staff were friendly and attentive to Foxy’s (my cat) needs

15 de abril de 2026
Opinião espontânea
logótipo da PDSA

Resposta da PDSA

Hi Gay
Thank you for the positive feedback, we really appreciate it.
Please give Foxy a big fuss from all of us.
Best wishes,
Chantelle @ PDSA

Classificada 1 em 5 estrelas

Beware of dispensary

Vet recommended a certain food for my cat. I was told I would need 2 weeks of supply. They charged me over £40 for 14 sachets. My cat refused to eat the food and I took it back to Pdsa (same packet they had sold it to me) they refused to accept it as “it had left the building” what a rip off- they KNEW that it had not been used/opened. Will not trust their advice again

15 de abril de 2026
Opinião espontânea
logótipo da PDSA

Resposta da PDSA

Hi Kirsty,

I'm sorry to hear that you feel let down on this occasion. We have taken your feedback on board.

Alanis @ PDSA

Classificada 5 em 5 estrelas

Fantastic

Fantastic. What would millions of poor animal lovers do without the PDSA ??

14 de abril de 2026
Opinião espontânea
logótipo da PDSA

Resposta da PDSA

Hi Tim,

Thank you for your 5 star review, we really appreciate it.

Alanis @ PDSA

Classificada 5 em 5 estrelas

Wonderful staff on reception

Wonderful staff on reception, plus great team of vets ,They truly saved my cat yesterday while operation as his blood pressure dropped during surgery, They basically saved his life ,Gave great advice and great help and support for me and my cat ,They are truly earth angels to animals in need of help ,amazing peaple

14 de abril de 2026
Opinião espontânea
logótipo da PDSA

Resposta da PDSA

Hi Jeanette,

Thanks for your fantastic feedback, I'm glad to hear that we were able to help your little one.

Alanis @ PDSA

Classificada 5 em 5 estrelas

Jackie.K

i've had good communications with PDSA and they have helped my dog Riva to pay for her investigation treatment to which i am very grateful. I would definitely recommend PDSA to anyone wanting a pet insurance they can trust.

23 de março de 2026
Opinião espontânea
logótipo da PDSA

Resposta da PDSA

Hi Jackie (and Riva)

Thank you for your lovely feedback, I'm so glad to hear that we could help. Please give Riva a fuss from me.

Alanis @ PDSA

Classificada 5 em 5 estrelas

Fantastic Customer Support

Most helpful and very kind

9 de abril de 2026
Opinião espontânea
logótipo da PDSA

Resposta da PDSA

Hi Sharon,

Thank you for your lovely review. We really appreciate your feedback.

Alanis @ PDSA

Classificada 5 em 5 estrelas

Fantastic place all the people are…

Fantastic place all the people are happy friendly all know what you need for your pet and treat everyone with respect

10 de abril de 2026
Opinião espontânea
logótipo da PDSA

Resposta da PDSA

Hi Anthony,
Thank you for your wonderful feedback. We really appreciate it!
Jade @ PDSA

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