Personalised Photo Album When there was a delay and I contacted you - there was a swift reply and explanation . Shortly afterwards my album arrived and it was beautiful and good quality . Thank yo... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered wedding thank you cards. Poor response times when communicating with this business. Quality of paper used is decent however printing could be better. Many messages inside printed off centre an... Ver mais
Such great experience with Peach & Pear! Product was of great quality and so beautiful. Timely communication with Aidan. Shipping time frame was reasonable. Website and Etsy store are very well made... Ver mais
We absolutely love our personalised guest book for our wedding! It is incredible quality and a great price as well! Royal Mail unfortunately lost the first book sent out by Peach & Pear and I was... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome to Peach & Pear. We specialise in Personalised gifts for any occasion 💗 Here you will find : ◾️ Wedding Gifts & Favours ◾️ Scrapbooks ◾️ Photo albums ◾️ Visitor Guest Books ◾️ + More!
Informações de contacto
BRIDGEWATER HOUSE, NORTH ROAD, CH65 1AF, CHESHIRE, Reino Unido
- Aidan@peachandpearstudio.co.uk
- peachandpearstudio.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Wedding Welcome Board and Table Plan
Ordered a Welcome board and Table plan from Pear and Peach.
They provided a great service - great design at a reasonable price.
Would highly recommend.
Absolutely first rate and beautiful…
Absolutely first rate and beautiful product, communication and delivery time. Thrilled! Thank you so much. A*****.
Very quick handling and shipping of my…
Very quick handling and shipping of my order and it turned out so beautiful! Can totally recommend!
No product received
Item was purchased on 20 February 2025, still not Item received
No confirmation that delivery has been notified to myself.
Money taken and no product.
Disappointed.
Not a lie at all...when you get informed product is on way and do everything to locate in Australia with no tracking to postal couriers it is hard to swallow that money is given for a product.l which cannot be found.
Yes the company has contacted and advised a refund and as further advised by myself I'll reassess the rating in due course.
Communication in the last 12hrs has been good with the company.

Resposta da Pear & Pear
Incredible quality and perfect thank…
Incredible quality and perfect thank you gift for my wedding guest. Seller was communicating quickly with me and made the any changes I needed. Can’t recommend more.
such a lovely product !!
The newlyweds loved it!
I reached out for a custom photo album for some friends of mine that recently got married and they loved it. Thank you Aidan and Pear&Pear!
I emailed multiple times regarding…
I emailed multiple times regarding delivery which was late. The font i requested was not also taken into consideration.
Album is beautiful
Album is beautiful! Everything arrived very quickly. Shipping is little pricey, but I live in a third world country so that's standard. I will order again from this store
Never received video books and no response from seller
I ordered two video books on 18th December because the website advertised that I’d have them between 23rd and 27th December, so I hoped there was a chance I’d have them to give as Christmas presents, and even paid £9.49 for expedited shipping. I emailed the customer service straight away explaining the urgency and thinking this was a reasonable request being a week away from Christmas, but heard nothing in response. I have since sent another email and have still been ignored. It’s now 4th January, the website says my order is still awaiting fulfilment which hasn’t changed since I placed the order and I have not heard anything from the seller. I’ve been forced to go elsewhere for the video books and have now requested a refund. If I don’t hear back I’ll have to put a claim in with my bank which will be really irritating. I feel so disappointed and frustrated by the time and money I have wasted. While I understand that they may have been off over the Christmas, there is no message suggesting this on the website, they didn’t update their shipping times, and I’m not sure of any other stores who close completely for 3 weeks for Christmas?! I definitely wouldn’t use them again.
Added response to the sellers response - I’d question why they were able to reply to my review so quickly yet still didn’t reach out to me until days later, still not acknowledging any of my previous emails or their instant chat on the website. I fully understand that Christmas time is busy, but as I suggested in future they should update their delivery timescales and not just ignore customers for 3 weeks. Ultimately your website advertised a service in a timescale and you failed to meet that by multiple weeks!

Resposta da Pear & Pear
Brilliant product and outstanding…
Brilliant product and outstanding service! Thank you very much!
Quality was great and every link I…
Quality was great and every link I uploaded fit
Incredibly quality, and amazing, generous service
I ordered a photo album for my fiancée, and it was absolutely stunning gift. The gift is gorgeous and the high quality, beautiful velvet made the photo album such a cool and romantic style;
A note about the service : the first order I made got (the package) got stolen off my doorstep and when I told Pear. & Pear of my predicament - they m sent me a brand new one no questions asked! It was unbelievably generous and kind thing to do. They replied to me straight away when I emailed about my stolen parcel and sent me a new one straight away/ they saved the gift and my wedding day! Amazing product, amazing service- I highly recommend!
The price for the quality you get is amazing, when I gave my presents- everyone was asking if I had gotten it from somewhere like Selfridges - as it was so gorgeous, and such high quality.
The save the date cards review
The save the date cards for our upcoming wedding are perfect. The card is of a very high quality. The customer service was excellent and we would purchase from this company again. Thank you! 😊
Scrapbook review
I've not long received my parcel which was a scrapbook. Exremely pleased, beautifully packaged. However the wait was quit a long time and I had an email to say when it would be delivered and it didn't turn up so I had to contact them, then it took a further week and a half. So communication could do with some work, however I was extremely delighted with my purchase.
The album I ordered was perfect!
The album I ordered was perfect! Exactly like the pictures, incredible quality and truly beautiful. Aidan was so helpful when I couldn't track my item properly and responded so quickly. I will definitely get more lovely products from this great company.
Excellent
Excellent service - high quality photo album. Great communication with me I messaged with a query. Overall I’d highly recommend
The most beautiful product with speedy…
The most beautiful product with speedy delivery. Arrived within dare specified. Thank you!
Item turned up not working.
Item turned up not working.
I have reached out 3 times via email and once through Instagram and I’ve had no reply.
I paid over £100 for 2 books and would appreciate an email back.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







