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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our Driver (Lulican) picked us up on time at arrivals hall. Very friendly service and we can highly recommend this taxi company. Will definitely use this service again. Many thanks Liam

Classificada 5 em 5 estrelas

Kind and polite staff when I called up to make an enquiry. I received a text for booking confirmation and on the day to inform me driver was enroute. The driver (I think his name was Rauf malik- apol... Ver mais

Classificada 5 em 5 estrelas

Stefan was an excellent, friendly driver with a seriously-nice, comfortable BMW. The ride was as quick as it could be. The app was easy to navigate. Using WhatsApp I was able to make changes to our... Ver mais

Classificada 5 em 5 estrelas

My cousin actually booked this service from America as my Aunt was visiting. The cab driver arrived and then messaged me to let me know her was outside. He helped my aunt with her cases, he was polite... Ver mais

Informações sobre a empresa

  1. Serviço de transporte

Escrito pela empresa

Pelican Cars offers reliable, professional, and high-quality taxi and minicab services. We pride ourselves on our commitment to customer satisfaction, providing fast and efficient transportation solutions for our clients. Our drivers are professional and courteous, ensuring a comfortable journey for every passenger. We strive to maintain the highest standards while exceeding client’s expectations at all levels. Don't just take our word for it, read our reviews on Trustpilot


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

244 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 55% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Esperienza eccellente

Esperienza eccellente! Il conducente è stato puntuale, l'auto era pulitissima e la guida molto sicura. Servizio impeccabile e cortesia. Lo consiglio vivamente!

2 de fevereiro de 2026
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Resposta da Peliccan Cars

Grazie mille per il tuo feedback su Peliccan Cars!

Siamo felici di sapere che hai avuto un’esperienza eccellente, con un conducente puntuale, un’auto pulita e una guida sicura. La tua raccomandazione significa molto per noi, e speriamo di servirti di nuovo in futuro.

Classificada 5 em 5 estrelas

Amazing service

Amazing service . It’s my second time using the service. Hats off , very professional and stress free transfers.

4 de abril de 2026
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Resposta da Peliccan Cars

Thank you for your wonderful feedback about Peliccan Cars.

We’re thrilled to hear you enjoyed a professional and stress-free experience, and that this is your second time using our service. Your continued support means a lot, and we look forward to serving you again.

Classificada 5 em 5 estrelas

for kind driver

for kind driver, thank you by sending us to right way

4 de abril de 2026
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Resposta da Peliccan Cars

Thank you for your feedback about Peliccan Cars.

We’re glad to hear you appreciated our kind driver and the guidance provided during your journey. Your kind words mean a lot, and we look forward to serving you again.

Classificada 5 em 5 estrelas

A very professional staff and driver…

A very professional staff and driver they are on time and very comfortable journey I had with them.

30 de março de 2026
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Resposta da Peliccan Cars

Thank you for your feedback about Peliccan Cars.

We’re delighted to hear you had a comfortable journey and found our staff and driver professional and punctual. Your support is greatly appreciated, and we look forward to serving you again.

Classificada 5 em 5 estrelas

Very easy to book

Very easy to book, Driver was on time, car was clean and very professional

16 de março de 2026
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Resposta da Peliccan Cars

Thank you for your feedback about Peliccan Cars.

We’re glad to hear you found the booking process easy and enjoyed a punctual, clean, and professional service. We truly appreciate your support and look forward to serving you again.

Classificada 5 em 5 estrelas

Level above customer service and caring

Level above customer service and caring

30 de março de 2026
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Resposta da Peliccan Cars

Thank you for your kind words about Peliccan Cars.

We’re thrilled to hear you felt our customer service was exceptional and caring. Your feedback means a lot, and we look forward to serving you again.

Classificada 5 em 5 estrelas

Reliable and trustworthy

Reliable and trustworthy

30 de março de 2026
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Resposta da Peliccan Cars

Thank you for your feedback about Peliccan Cars.

We’re delighted to hear you found our service reliable and trustworthy. Your support means a lot, and we look forward to serving you again.

Classificada 1 em 5 estrelas

Dreadful experience with this company…

Dreadful experience with this company who took my money and didn’t wait after I had a delay disembarking my flight which they were aware of. Avoid at all cost. Staff are rude and unhelpful too.

9 de março de 2026
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Resposta da Peliccan Cars

We sincerely apologise for your experience. Failing to accommodate your delayed arrival and providing unhelpful service is completely unacceptable. This is not the standard Peliccan Cars strives to uphold.

Your feedback is taken seriously, and we are reviewing this internally to prevent such issues from happening again.

Classificada 1 em 5 estrelas

AVOID AT ALL COSTS

AVOID AT ALL COSTS. This is a bogus company. They sent us a car smaller than the one we had booked without car seats which arrived late! They are unprofessional and rude.

28 de fevereiro de 2026
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Resposta da Peliccan Cars

We sincerely apologise for your experience. Sending the wrong vehicle, arriving late, and not providing car seats is completely unacceptable. This is not the level of service Peliccan Cars aims to deliver.

Your feedback is taken seriously, and we are reviewing this internally to prevent such issues in the future.

Classificada 1 em 5 estrelas

Do NOT use Peliccan Cars EVER

Do NOT use Peliccan Cars EVER - I booked an airport run for which they were over 40 mins late for, repeatedly lied to about a driver being on their way, rude and unhelpful helpful customer service and have tried to say non-refundable despite the no-show!

18 de janeiro de 2026
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Resposta da Peliccan Cars

We sincerely apologise for your experience. Being late, misinformed, and treated poorly by our team is completely unacceptable. This is not the standard of service Peliccan Cars strives to provide.

Your feedback is taken seriously, and we are reviewing this matter internally to ensure it does not happen again.

Classificada 5 em 5 estrelas

Very happy with the service I got

Very happy with the service I got. Driver was on time and the ride was very smooth. Would recommend highly. Got a good price too. Thank you

9 de janeiro de 2026
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Resposta da Peliccan Cars

Thank you for your wonderful feedback about Peliccan Cars.

We’re delighted to hear you were happy with the service, found the ride smooth, and appreciated the punctuality and pricing. Your recommendation means a lot to us, and we look forward to serving you again.

Classificada 5 em 5 estrelas

Very good service

We have used this Car company few times, very reliable, Driver contacted me as soon as I he arrived. Smooth and professional service. Would always use this company again

5 de janeiro de 2026
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Resposta da Peliccan Cars

Thank you for your kind feedback and for choosing Peliccan Cars again.

We’re delighted to hear that you’ve found our service reliable and professional on multiple occasions. It’s great to know your driver kept you informed and that you had a smooth experience.

We truly appreciate your continued support and look forward to serving you again.

Classificada 5 em 5 estrelas

Professional and Reliable Service

The taxi arrived promptly, the driver was courteous, and the vehicle was clean and comfortable. The journey was efficient and well managed. I would confidently recommend this service to others.

6 de janeiro de 2026
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Resposta da Peliccan Cars

Thank you for your kind feedback about Peliccan Cars.

We’re pleased to hear that you found our service professional and reliable. It’s great to know the driver was courteous, the vehicle met your expectations, and your journey was smooth and efficient.

We truly appreciate your recommendation and look forward to serving you again.

Classificada 1 em 5 estrelas

Left stranded at Heathrow let them know…

Left stranded at Heathrow let them know they tried to say it was the next day when clearly it wasn’t never arranged for another taxi to pick me up pronto avoid at all cost scammers

1 de janeiro de 2026
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Resposta da Peliccan Cars

We sincerely apologise for your experience. Being left stranded is completely unacceptable, and we understand how frustrating and stressful this must have been.

This is not the level of service Peliccan Cars aims to provide. Your feedback is being taken seriously, and we will review this matter internally to prevent it from happening again.

Classificada 5 em 5 estrelas

Great experience from start to finish

Great experience from start to finish. Clear communication, polite driver, and a comfortable ride to the airport. Everything went exactly as planned.

24 de dezembro de 2025
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logótipo da Peliccan Cars

Resposta da Peliccan Cars

Thank you for your wonderful feedback about Peliccan Cars.

We’re delighted to hear you had a great experience from start to finish. Clear communication, a polite driver, and a smooth, comfortable journey are exactly what we aim to provide.

Classificada 5 em 5 estrelas

Easy booking

Easy booking, fixed price, and a comfortable journey. The driver was professional and arrived exactly on time.

1 de janeiro de 2026
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Resposta da Peliccan Cars

Thank you for your kind feedback about Peliccan Cars.

We’re delighted to hear that you found the booking process easy, appreciated the fixed pricing, and enjoyed a comfortable journey. It’s great to know your driver was professional and punctual.

Classificada 1 em 5 estrelas

Stranded, Delayed, and Abandoned:

WARNING: AVOID THESE COMPANIES
Peliccan Cars operates alongside Britannia Airport Cars, Great Britain Cars, BPC Cars, Sky Bridge Cars, Great Britain Cars Spanish, and MyLifyt—all under the umbrella company UKTRANSFER2016 LIMITED.
Based on my recent experiences with companies in this network, I strongly advise against using any of their services.

PELICCAN CARS - Complete Failure to Provide Service: I booked a transfer from Southampton Docks to Bristol. The driver failed to appear. When I contacted the company for assistance, I was informed they could not locate or contact their own driver. I was left stranded at the dockside with my luggage, forced to arrange alternative transportation at short notice and additional expense.

BRITANNIA AIRPORT CARS - Severe Service Failure: I booked what should have been a straightforward transfer from Bristol to Heathrow Airport—a journey of approximately 1¾ hours. The experience was nothing short of disastrous.
The driver arrived over 20 minutes late, immediately jeopardising our schedule. During the journey, he announced we would need to stop for 30 minutes to recharge the electric vehicle. At Leigh Delamere services, this "30-minute stop" extended beyond an hour when the driver was unable to remove the charging cable from the vehicle.
Once mobile again, it became apparent the vehicle had not charged adequately, necessitating another stop at the next service station—where the charging facilities proved incompatible. The driver then turned around and headed back toward Bristol to locate a suitable charging point. After another hour-long charging session, we proceeded via Swindon toward London, only to stop again at 22:30 for additional charging.
A journey that should have taken under two hours ultimately took five hours. This level of operational failure is unacceptable for an airport transfer service where timing is critical.

Recommendation: The consistent pattern of unreliability across companies in this network suggests systemic operational problems plaguing the network operating under UKTRANSFER2016 LIMITED. Travellers should seek alternative providers to avoid missed connections, extended delays, and the risk of being left without transportation.

15 de dezembro de 2025
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Resposta da Peliccan Cars

We sincerely apologise for your experience. This is not the level of service Peliccan Cars aims to provide, and we regret the inconvenience and frustration caused. Your feedback is taken seriously, and we are working to improve our service.

Classificada 5 em 5 estrelas

I have 4 years experience driving for…

I have 4 years experience driving for uber and my friend told me good things about this job so i started this job and it very good

25 de novembro de 2025
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Resposta da Peliccan Cars

Thank you for sharing your experience with Peliccan Cars.

We’re glad to hear that your 4 years of driving experience, along with your friend’s recommendation, led you to join us. It’s great to know that you’re enjoying the job and finding it to be a good experience.

Classificada 4 em 5 estrelas

Britannia Airport Cars London

Britannia Airport Cars London – Good Customer Service
Yesterday, 24 November 2025, I booked two trips with Britannia Airport Cars.
The first trip was from London City Airport to the Holiday Inn Dover, UK, on 15th May 2026.
The second trip was from the Dover Cruise terminal to our hotel at the London Heathrow Airport.
I noticed when reviewing the bookings that an error had been made by Britannia Airport Cars. The error was for “Trip 2”; the pickup location displayed on the confirmation was from an address in London.
I immediately contacted Jack at Britannia Airport Cars, who corrected the error. I received an email with a link to pay for the cost of the journeys. I immediately paid the invoiced amount.
A new email was sent to me to pay an additional amount for the amendment to the pickup point for trip 2 at Dover. I disagreed with the charge. The data entry at the Britannia Airport Cars office caused the error. Subsequently, the additional charge was removed.
I was impressed with the Customer Service and the professionalism displayed by the organisation in resolving this matter. I have no hesitation in using its services when we travel to London on our next visit.

24 de novembro de 2025
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Resposta da Peliccan Cars

Thank you for sharing your detailed experience with Peliccan Cars. We truly appreciate your feedback.

We’re pleased to hear that our team was able to promptly identify and correct the booking issue, and that the matter regarding the additional charge was resolved to your satisfaction. Providing professional, transparent, and customer-focused service is always our priority.

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