Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Peluka are just amazing! Francesca understands exactly how it feels to experience hair loss and has lots of solutions at varying budgets. I personally have different solutions for day to day, the... Ver mais

Classificada 5 em 5 estrelas

I am so fortunate to have found the Peluka Salon. Francesca has been extremely helpful guiding me through a very unfamiliar wig world! I lost my hair through chemotherapy & Francesca really unde... Ver mais

Classificada 5 em 5 estrelas

I’ve had the pleasure of having several customised pieces done from Francesca and her wonderful team. Each piece is done with such care I’ve been over the moon each time. My Gaia’s from the Peluka Cou... Ver mais

Classificada 5 em 5 estrelas

I've been to quite a few hair specialists but I've never encountered someone like Francesca and her husband in the Peluka Salon in Essex. I had an appointment with Peluka on 21st August 2021. She was... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de perucas

Escrito pela empresa

So who are Peluka Salon? We are a team of hairstylists and one wig wearer. The brainchild of Francesca (said wig wearer) who is determined to make alternative hair less 'hush hush'. Working with clients in a salon environment, to provide hair loss solutions they can feel confident in. Alopecia, cancer treatment, thinning hair; none of these should prevent the luxury of 'having your hair done'. Peluka Salon is dedicated to providing expert solutions for those dealing with hair loss. Founded by Francesca, a wig wearer, and Matthew, a hair stylist. Together they pride themselves in understanding your individual needs. Francesca and Matthew strive to create a salon experience where clients feel pampered, cared for and supported. Peluka Salon is based in Leigh-on-Sea, Essex, UK. Providing alternative hair solutions both online and in salon. Offering consultation, fitting, cutting, colour and maintenance services.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

108 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing team

Amazing team. Can't ever fault them, they have some seriously amazing wigs and well worth the money, I love both of my Gaia wigs so much. Always happy to help and provide advise.

11 de fevereiro de 2026
Classificada 2 em 5 estrelas

The product was not human hair as…

The product was not human hair as advertised on the website. It is clearly fake and of very poor quality. Considering the high price, this was a very disappointing and bad experience.

8 de maio de 2025
logótipo da Peluka Salon

Resposta da Peluka Salon

Hello - thank you for your feedback. I am so sorry you are unhappy with the item you ordered. I have looked into this order for you, it is from May 2025 for a Synthetic item, this model comes in both synthetic and human hair, the order you placed was for the synthetic fibre. Please feel free to email us directly so we can discuss this further as I imagine it was a simple mistake in ordering the synthetic rather than the human hair. You can contact me directly on info@pelukasalon.com
Best wishes
Francesca

Classificada 5 em 5 estrelas

My order arrived in great time and had…

My order arrived in great time and had communication from the salon when it was dispatched with tracking codes.
The order was beautifully wrapped, all packaged securely and with documents/little note.
Thank you!

7 de janeiro de 2026
Classificada 5 em 5 estrelas

Fantastic customer service throughout …

Fantastic customer service throughout - from my first email enquiry, the online consultation and work of the incredibly talented stylist.
I would absolutely recommend Peluka and will definitely be using their services again. Xx

25 de setembro de 2025
Classificada 5 em 5 estrelas

Good customer service

Good customer service - good communication on when the order would be ready. Friendly and efficient - it arrived in good time, exactly as shown in picture. Thanks!

9 de julho de 2025
Classificada 5 em 5 estrelas

I’ve had the pleasure of having several…

I’ve had the pleasure of having several customised pieces done from Francesca and her wonderful team. Each piece is done with such care I’ve been over the moon each time. My Gaia’s from the Peluka Couture Collection are my personal favourite! Recommend them to everyone, you’ll be in the best hands no matter what you require!

19 de junho de 2025
Classificada 5 em 5 estrelas

I am so fortunate to have found the…

I am so fortunate to have found the Peluka Salon. Francesca has been extremely helpful guiding me through a very unfamiliar wig world!
I lost my hair through chemotherapy & Francesca really understands what it feels like to lose your hair & is very knowledgeable about all aspects of wigs. I have brought a few HF synthetic wigs & have just picked up a real human hair wig that was custom made for me & it’s absolutely beautiful.
Francesca, Mathew & Zoe really have been so helpful & compassionate. I really recommend this salon very highly.

13 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly Recommend..Amazing!!

I can’t recommend peluka salon highly enough. They have coloured a few of my pieces over the years and they have always been excellent and exactly how I wanted. Francesca is great and goes over and beyond to help. I needed a new topper for an up and coming special occasion and she had it custom coloured and posted to me within the week!! It arrived in beautiful packaging (best I’ve seen) with shampoo/conditioner/hair mask and brush. 1000% recommend!!

3 de junho de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais