Penguin Publications Opiniões 11

TrustScore: 4 em 5

3,9

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Informações sobre a empresa

  1. Editora de livros
  2. Consultor de Marketing

Escrito pela empresa

Penguin Publications is a full-service publishing company dedicated to helping authors bring their stories to life. We offer expert writing, editing, cover design, and marketing services to ensure every book reaches its full potential. Whether you're a first-time writer or an experienced author, our team provides personalized support at every stage of the publishing process. From crafting compelling narratives to designing eye-catching covers and promoting books to the right audience, we make publishing seamless and rewarding. At Penguin Publications, we turn ideas into professionally published works that captivate readers and leave a lasting impact.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

11 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Working with Penguin Publication for my…

Working with Penguin Publication for my book writing has been a great experience so far. Adrian has been incredibly supportive, responsive, and easy to work with throughout the process. He really helped bring my ideas to life in a structured and professional way. I’m now close to completing my book and genuinely excited to have it published this Summmerrrr!

28 de fevereiro de 2026
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Resposta da Penguin Publications

Thank you so much for your kind words - we’re thrilled to be part of your journey and can’t wait to celebrate your book’s release this summer!

Classificada 5 em 5 estrelas

Team

The team assign to myself has been very helpful and understanding. Starting from Richard Austin explaining the process, Danny Brown and the transition to Steve Wilson as project managers has gone smoothly. Steve kept the process going forward and communications have been great! All suggestions have been addressed in a timely matter. I am very happy with the process and am looking forward to the completion of the book.

17 de março de 2026
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Resposta da Penguin Publications

Thank you for your wonderful feedback! We’re so glad to hear that the team has made your experience smooth and supportive throughout the process.

We truly appreciate your trust in us and are excited to bring your book to completion!

Classificada 5 em 5 estrelas

Kind and professional

I have received wonderful communication with those I have worked with at this company; specifically Steve and Danny. I feel like they have been kind and courteous and very professional.

16 de março de 2026
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Resposta da Penguin Publications

Thank you for sharing your experience! We’re delighted that Steve and Danny made your interactions positive and professional. Your trust means a lot to us, and we’re glad to have supported you throughout the process.

Classificada 5 em 5 estrelas

Memoir of a broken man came to life with the full support from Danny. I am truly greatful

Danny was truly phenomenon throughout the process by providing clear path, guidance and expertise. The regular check ins and support provided was not what I expected. I appreciate you care amd thoroughness ensuring that my personal goal was reached.

12 de março de 2026
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Resposta da Penguin Publications

It’s wonderful to hear Danny’s expertise and care helped you reach your goals. We truly appreciate your feedback!

Classificada 3 em 5 estrelas

I worked with Penguin Publications for…

I worked with Penguin Publications for book publishing and the experience was average. The team did help me complete my book and guided me through the basic steps, but the process took longer than I expected. Communication was okay though sometimes replies were slow. In the end the book was finished properly but the overall experience could have been better.

14 de fevereiro de 2026
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Resposta da Penguin Publications

We appreciate you sharing your experience. While we’re happy your book was completed successfully, we take your feedback about response times and overall experience seriously and will work to make improvements.

Classificada 3 em 5 estrelas

The Penguin Publications staff was…

The Penguin Publications staff was cordial and provided my book cover on schedule. Although it didn't really convey the mood I was going for the design was passable good for a simple cover but to go closer to your concept, I would advise providing through feedback.

24 de janeiro de 2026
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Resposta da Penguin Publications

Thank you for your feedback. We’re glad to hear our team was cordial and that your cover was delivered on schedule.

We understand how important it is for the design to fully capture your intended mood. Detailed feedback always helps us refine the concept and get closer to your vision.

If you’d like any revisions, please feel free to reach out with your registered details - we’d be happy to review your project and make improvements.

Classificada 1 em 5 estrelas

FRAUDSTERS!!!!!!!!!

FRAUDSTERS!!!!!!!!!
DO NOT GIVE THEM MONEY.
These people work under many names Publishing, Publishers, now Publications; they also change the end of their domain from .com to .org and .net which is strange. DO NOT touch this company - they promise the world but don't deliver. They said I would have a completed manuscript within 90 days. They didn't even help me create the table of contents within 90 days!!! I have had no help and I have had zero guidance; I have had to guide them. I have provided over 3/4 of my book which I have edited before I sent (well over 65,000 words) and in the 9 months they have had my work, they have returned only 2000 words that they did virtually nothing to, mostly formatting and they got that wrong. There were spelling mistakes that they added in, because they weren't there when I edited it before sending as I put it through AI.
They have also asked for more money for marketing which I had already paid for. I am in the process of trying to get a refund but they have disappeared. At one point they didn't even respond for over 3 months. I was told my complaint would go to their "in-house compliance team" (they don't have a compliance team) and I would receive a reply within 5-7 working days, but have heard nothing for over four months now. They are frauds. On their website they show books suggesting they published but when I did some digging and even contacted the authors they had never heard of this company. If you want a polished manuscript completed within an agreed time, go elsewhere. I have lost over £4000 that I doubt I will get back.
They will probably say on here they don't recognise me as a client, but they do. I dare say all reviews on here are bogus unless they are complaints!
My contact was Josh Baker.
If you don't want to lose your money, go elsewhere.

12 de fevereiro de 2026
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Resposta da Penguin Publications

Thank you for taking the time to share your feedback.

However, we believe this review may have been posted on the wrong company profile. We would like to clarify that we are not affiliated in any way with Penguin Publishers (whether .com, .org, or any similarly named entity). We are a completely separate and independent company.

Based on the details mentioned, it appears your experience may relate to a different organization. We kindly ask that you please review the company profile where this was posted and consider updating or relocating your review to the correct business page so it reaches the appropriate team.

If you intended to leave feedback for our company, we would genuinely appreciate the opportunity to better understand your concerns. Please feel free to contact us directly so we can assist you.

Classificada 5 em 5 estrelas

The staff was able to take my words and…

The staff was able to take my words and bring them to life.
The account manager William Brooks was able to assist me all through the process.
I would highly recommend the organization and look forward to working with them again.

20 de setembro de 2025
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Resposta da Penguin Publications

We truly appreciate your kind words! We’re glad William Brooks and our team could support your vision and look forward to assisting you on your next project.

Classificada 5 em 5 estrelas

I would like to share my experience…

I would like to share my experience working with my project manager, William Brooks, on the publication of my book The Chronicle of the Jar and the Rod.

The work done by William and his team was flawless—straightforward, efficient, and free of complications. Since this was my first book, I expected the process to feel intimidating and difficult. Instead, William guided me at every step with clarity and reassurance, always offering recommendations that proved to be in my best interest.

One of my personal frustrations is dealing with procrastination, but William was the complete opposite—he responded promptly and kept everything moving forward. His professionalism and dedication made the entire journey not only manageable but truly enjoyable.

If my finances allowed me to publish the next two books in the series right now, I would not hesitate for a moment to work with William again.

15 de setembro de 2025
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Resposta da Penguin Publications

Thank you for your thoughtful feedback! We’re glad William and our team could guide you every step of the way and make your book journey enjoyable.

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