Pension App Opiniões 324

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ellie was very patient, helpful, polite and made me feel at ease even though I was feeling embarrassed about not understanding what I needed to do. Amazing customer care and a delight to talk to.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had to call regarding verifying who I was. I didn't know how to get statements from my Monzo bank. Natalie was brilliant very friendly & talked me through how to do it, sent it straight away, Natalie... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The team very quickly found a pension i stopped paying into in 1988. since then they have advised, sent relevent information. They are thorough in making sure independant advice has been taken apa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

PenisonApp is a great company that take the stress and hassle of combining all your pensions into one account. Therfore making it easier to track and manage. Everyone who has helped me shows great u... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de pensões

Escrito pela empresa

Pension App automatically finds your pensions and transfers them into a new pension plan. One that you can keep track of. With pensions, your capital is at risk. Convenient • Setup in minutes providing minimal information. • Get updates on the tracing and transfer process via the app. • View your pension balance at any time. • Internal fund switching.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

324 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Millie was very very helpful

Millie was very very helpful, on email & on the phone very polite and helpful with the questions being asked, then at the end Barbara took over for finalising off my pension and once again very helpful, can’t fault the people who were involved , thanks again to all that were involved.

11 de agosto de 2025
Opinião espontânea
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Resposta da Pension App

Thank you for the review Ian, happy we could help. I will let Millie and Barbara know.

Classificada 5 em 5 estrelas

So far so good

So far so good ! Relatively new to signing up, but I have received exceptional service from Natalie - Thank you :)

14 de agosto de 2025
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Resposta da Pension App

Thank you for your review Debbie, I will pass this on to Natalie.

Classificada 5 em 5 estrelas

Amazing customer service

Spoke to becky critchlow today who was absolutely amazing so helpful and helped me from start to finish an absolute breath of fresh air to actually talk to some one pleasant thank you so much becky 😀

14 de agosto de 2025
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Resposta da Pension App

Thank you for the kind review Heidi, I will let them know.

Classificada 5 em 5 estrelas

Happy People

I sent a email to pension app regarding some questions i couldn't fill in & i had a lovely chap by the name of James who happily helped me through these questions, he was clear understanding, polite & patient.
I was happy & relaxed while talking to him.

14 de agosto de 2025
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Resposta da Pension App

Thank you for your review Lynette, I will pass this on to James.

Classificada 4 em 5 estrelas

Fast smooth service

Fast smooth service, good customer service.

14 de agosto de 2025
Opinião espontânea
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Resposta da Pension App

Thank you for your review Michael, will pass this on to the team.

Classificada 5 em 5 estrelas

Great new app for keeping track of your pension

James was fantastic
Well James at pension app was amazing listened, understood my situation, a few details asked by him, and what can I say ,he found my details and secs not even minutes passed, I had a all my details and then he gave me all the details I need to move forward. Perfect service from a Perfect gentleman. 10 out ot 10

14 de agosto de 2025
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Resposta da Pension App

Thank you for your review Paul, I will pass it on to James for you.

Classificada 5 em 5 estrelas

Top stuff

James was very polite and professional on the call. He kept me updated on where we were with the search for policies, and helped me understand what was happening next and what to expect. Great service 10/10 James!

13 de agosto de 2025
Opinião espontânea
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Resposta da Pension App

Thank you for your kind review, I will let James know.

Classificada 5 em 5 estrelas

Bethan and Ellie were absolute stars

Bethan and Ellie were absolute stars. Sorted my query out within less than 4 minutes. 10/10 service!! Thank you Ellie and Bethan!!

13 de agosto de 2025
Opinião espontânea
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Resposta da Pension App

Thank you for the review, I will pass it on to Ellie & Beth.

Classificada 5 em 5 estrelas

Bethan Critchlow was extremely helpful…

Bethan Critchlow was extremely helpful and really knowledgeable. She had all my notes at her finger tips. I recommend Pension App to anyone. Top class

13 de agosto de 2025
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Resposta da Pension App

Thanks for your review Lee, happy we were able to help. I will pass this on to Beth.

Classificada 5 em 5 estrelas

My name is Ian and I was speaking to…

My name is Ian and I was speaking to Natalie she was a delight and a pleasure to speak to so far, brilliant service and efficient very good over all. Thank you for making my journey so far enjoyable.

13 de agosto de 2025
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Resposta da Pension App

Thank you for your review Ian, I will pass this on to Natalie.

Classificada 5 em 5 estrelas

James the call handler who was dealing…

James the call handler who was dealing with my pension.
He was very professional, polite and patient. I have had strokes in the past and my memory isnt very good, but James reassured me and gave me all the time I needed. He was veru thorough and understanding.

Was a please dealing with him and look forward to speaking to him again tomorrow

Thankyou
James

12 de agosto de 2025
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Resposta da Pension App

Thank you for the kind review Michael. Glad you have had a positive experience and will let James know.

Classificada 5 em 5 estrelas

Case worker: Laura D….n (do…

I have been assigned to Laura D….n (do not want to put her full name on here, hopefully the right Laura will get the review) She has been a pleasure so far, making my experience hassle free, good communication, good direction, and very good at what she does, and is continuing to search for a few more outstanding policies I may have! Thank you again Laura and PA as so far so good! A+ service!!

12 de agosto de 2025
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Resposta da Pension App

Thank you for your kind review Louise, happy we have been able to help. I will pass this on to Laura D.

Classificada 5 em 5 estrelas

The lady Natalie I spoke to was really…

The lady Natalie I spoke to was really lovely to talk to, explained everything I needed to know in simple terms and no jargon , guided me through everything amazing customer service thank you Natalie at Pension App

12 de agosto de 2025
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Resposta da Pension App

Thank you for your review Suzanne, I will pass this on to Natalie.

Classificada 5 em 5 estrelas

Friendly polite quick response all…

Friendly polite quick response all companies should have a bethan with in there ranks 👍not just today all emails i have sent very professional thank you

12 de agosto de 2025
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Resposta da Pension App

Thank you for your review Michael, we're happy we could help. I will let Beth know.

Classificada 5 em 5 estrelas

Great customer service

Very polite and friendly on the phone,James and Bethan were very easy to talk to and it is much appreciated.

12 de agosto de 2025
Opinião espontânea
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Resposta da Pension App

Thank you for your kind review Patrick, happy we could help. I will let the team know.

Classificada 5 em 5 estrelas

Millie was very helpful and helped me…

Millie was very helpful and helped me through all the steps I needed to take

12 de agosto de 2025
Opinião espontânea
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Resposta da Pension App

Thank you for your kind review Aidan, happy we could help. I will pass it on to Millie.

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