Ellie was very patient, helpful, polite and made me feel at ease even though I was feeling embarrassed about not understanding what I needed to do. Amazing customer care and a delight to talk to.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Had to call regarding verifying who I was. I didn't know how to get statements from my Monzo bank. Natalie was brilliant very friendly & talked me through how to do it, sent it straight away, Natalie... Ver mais
A empresa respondeu
The team very quickly found a pension i stopped paying into in 1988. since then they have advised, sent relevent information. They are thorough in making sure independant advice has been taken apa... Ver mais
A empresa respondeu
PenisonApp is a great company that take the stress and hassle of combining all your pensions into one account. Therfore making it easier to track and manage. Everyone who has helped me shows great u... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Pension App automatically finds your pensions and transfers them into a new pension plan. One that you can keep track of. With pensions, your capital is at risk. Convenient • Setup in minutes providing minimal information. • Get updates on the tracing and transfer process via the app. • View your pension balance at any time. • Internal fund switching.
Informações de contacto
Riverside, Mountbatten Way, CW12 1DY, Congleton, Reino Unido
- 01260 540121
- info@pensionapp.com
- pensionapp.com
4,8
Excelente
324 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dealt with Jack H
Dealt with Jack H. Extremely helpful and very efficient. Hopefully will all be resolved quickly
11 de março de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your review Janet, I will let Jack know.
Efficient and knowledgeable
My experience with Ellie was more than satisfying because the agent was efficient with high level of knowledge and understanding on all relevant issues.
Many Thanks
Celestino
10 de janeiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your review Celestino, I will pass this on to Ellie.
Elli was amazing helped me with…
Elli was amazing helped me with everything first time
3 de março de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your review Michael, happy that you've had a positive experience. I will pass it on to Ellie.
Since dealing with pension app I have…
Since dealing with pension app I have had a smooth easy process , this would all be down to Natalie , thankyou very much .
David Treasure
3 de março de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your review David, it is much appreciated and will let Natalie know.
Easy to understand
I spoke to Natalie today,what a charming lady,made me feel totally at ease,explained everything to me,cuz i don't know anything about pensions,but she explained everything in perfect English, and i ended the call more postive and knowledgeable, then when i started the call, dont let her go,Natalie is a diamond, Thankyou for everything 😀
3 de março de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your kind review Alex, I will pass it on to Natalie.
I talk to millie
I talk to millie this morning .she was great & understanding very very helpful. Great to talk with
Thanks terry
26 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your review Terry, I will let Millie know.
Just spoken to natalie what a very…
Just spoken to natalie what a very helpful lady helped me so much couldnt do enough to help me in every way thank you
25 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your review Paul, it is much appreciated. I will let Natalie know.
Bethan & Millie are fantastic in there…
Bethan & Millie are fantastic in there respective roles. The services are second to none.
Very informative and supportive with my queries.
Keep it up!
Steve Sterling
24 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your kind review Steve, I will pass this on to Beth and Millie.
I’m not very good with technology but…
I’m not very good with technology but jack had. A lot of patience and understanding put me at ease with his help was able to conpleat on line what was needed while guiding me on the phone
23 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your kind review Cath, I will let Jack know.
Very helpful company in tracing my old…
Very helpful company in tracing my old pensions and switching to new service very happy
19 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thanks for your review Wesley, happy we have been able to help. I'll pass this on to the team.
Natalie was very understanding and…
Natalie was very understanding and listened to what i was saying . She was very heloful when i was talking and reassured me. Thank you Natalie.
18 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your kind review Sara, I will pass this on to Natalie for you.
Fantastic Company!
Dealt with Natalie this afternoon. What a lovely person she is. She was friendly, professional, efficient and knowledgeable. A great asset to your team!
13 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your kind review Colin, it is very much appreciated. I will pass it on to Natalie.
Unable to log in as the password reset…
Unable to log in as the password reset option doesn't work after 4 attempts of contacting the support team for help.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your feedback Jimmy. We received your email yesterday and have replied. Please could you contact us at info@pensionapp.com or use our live-chat support feature on the website. https://pensionapp.com - we are in the office from 9.00 am to 6.00 pm, We can then check your email address and let you know how to update your password.
Millie was very polite and easy to talk…
Millie was very polite and easy to talk to and explained everything very clearly which made me at ease.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your review Ceri, I will let Millie know.
An excellent service as always and my…
An excellent service as always and my experience with Natalie yesterday was every bit the high standard I always get with these guys
11 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thanks for your kind review Tony, I will pass this on to Natalie for you.
The team very quickly found a pension I hadnt paid into since 1988
The team very quickly found a pension i stopped paying into in 1988. since then they have advised, sent relevent information.
They are thorough in making sure independant advice has been taken apart from theirs.
They have set up my account so i can recieve money from this pension on a regular basis. I would not have found this pension without the Pension App, which BTW shows you daily update on your pension performance.
The team have always been quick to reply to emails, and have been kind and courteous thoughout.
11 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your review Louise, happy we have been able to help and you've had such a positive experience. I will feed this back to the team, it is really appreciated.
The Staff are 1st Class
The Staff are 1st Class and Natalie is a star 🌟 I wish all companies were this pleasant to deal with !!!
11 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your kind review Lisa, I will let Natalie know.
Resposta da Pension App
Thank you for your review Lyndsay, I will pass this on to the team.
Awesome always there to help and sort…
Awesome always there to help and sort things out especially Ellie big thanks to her
10 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your review Billy, I will pass this on to Ellie.
Best pension reclaim service
No hassle. Keeps in regular contact. Advises where appropriate. Followed through and gave me back my missing pensions
5 de fevereiro de 2026
Opinião espontânea
Resposta da Pension App
Thank you for your review Sallie, I will pass this on to the team.
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