Completely fail to offer any customer support. Their messages are vague and confusing and good luck getting a hold of anyone. My last email took 14 DAYS and 3 prompts to get a response! Their excus... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Been using them for years, suddenly they locked us all out, have been paying our bill timely on autopay, they continued to charge us but suddenly locked us out and deactivated our account. Been attem... Ver mais
Total lack of customer support. They are very good at autorenewing you each year, but do not provide timely reviews of insurance reimbursements which is the whole reason you would want a QSEHRA provi... Ver mais
Company auto-renews yearly but does not allow for subtractive changes to membership during the year. A review at the end of one year into the next does not occur, so if you don't call to change terms... Ver mais
Informações sobre a empresa
Escrito pela empresa
PeopleKeep by Remodel Health is redefining how small businesses care for their teams. For too long, small employers have been locked out of the health benefits space by one-size-fits-all group plans that are too expensive, too rigid, and too complex to manage. Through health reimbursement arrangements (HRAs) like the QSEHRA and ICHRA, we empower small businesses to move away from group insurance toward a model of personalized benefits. Instead of choosing a single plan for everyone, you provide your team with tax-free money to spend on the coverage they actually want. It’s as seamless as payroll, but far more impactful. The company defines a monthly tax-free allowance that fits its bottom line, and employees select individual health insurance plans that fit their unique family needs.
Informações de contacto
601 S. Meridian St, 46225, Indianapolis, Estados Unidos da América
- peoplekeep.com
1,5
Muito mau
29 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to use
Very easy to use. The response time is fantastic and everyone is so helpful. The website is easy to maneuver and understand what is or isn't covered. As an Administrator for my company the benefits are easy to explain to my employees. No complaints at all.
25 de setembro de 2018
Opinião espontânea
Easy to use, helpful support, innovative solution.
Easy to use, helpful support, innovative solution.
I like that peoplekeep works for small teams and enables employees some flexibility with their healthcare options
6 de junho de 2018
Opinião espontânea
PeopleKeep was a great find for my boss to help us
PeopleKeep was a great company for my boss to find to help get us some help with paying for our health care. I would recommend them to any small business looking to help their employees.
5 de junho de 2018
Opinião espontânea
We use Peoplekeep for company health…
We use Peoplekeep for company health benefits and it’s great and inclusive. Every employee has an opportunity to take advantage of it no matter their circumstance. So far the company has been helpful and the set up has been pain free!
Requesting reimbursement is easy and straight forward and having them available for questions has been wonderful.
So far we are really enjoying PeopleKeep
Medical Spa
Stephanie
4 de junho de 2018
Opinião espontânea
Very easy to use!
My company uses PeopleKeep to manage our health benefits. It's intuitive, easy to request reimbursement and helpful. I was able to be reimbursed for things I didn't know about it and it's saved me hundreds of dollars a month. I just wish there was an app for it, so I could take pictures of my receipts and submit expenses from the same device.
4 de junho de 2018
Opinião espontânea
Resposta da PeopleKeep
That's great, Will! I'm elated to hear about those savings for you!
Thank you for letting us know you'd like a mobile app. I'll get that information to our team and we'll follow up with you privately to understand this a bit better.
We really appreciate you taking time to provide this review and give us your feedback. Please let us know if you see other ways we can improve.
Thank you so much!
Heather
I would recommend People Keep as an…
I would recommend People Keep as an HRA. I've been very pleased how smooth, fast, and easy it is to get reimbursed. I really like how easy it is to view my account and navigate the site. The chat support is very available and helpful.
31 de maio de 2018
Opinião espontânea
Resposta da PeopleKeep
Hi Dana,
Thank you for this review; it's great to hear that our site is easy to navigate. Please don't hesitate to reach out to us with anything we can do to improve.
We look forward to continuing to work with you!
Best regards,
Heather
PeopleKeep is amazing
PeopleKeep has been amazing. We've been with them for over a year and it has been the easiest, quickest way to handle healthcare reimbursement. The interface is easy, uploading documents is fast and painless, and we've never had a missed payment. I love the emails letting you know when a reimbursement is coming and the customer service team has also been super helpful!
30 de maio de 2018
Opinião espontânea
Resposta da PeopleKeep
Thanks, Liz! It's been our pleasure working with you. I'm glad to hear this is quick and painless for you; I'll pass that feedback along so we can keep it up!
We're always happy to help so let us know if anything comes up. 😄
I really enjoyed using PeopleKeep to…
I really enjoyed using PeopleKeep to get my reimbursement filing done. The process is very simple and straightforward, and the online chat room is always available to answer my questions in a timely manner.
29 de maio de 2018
Opinião espontânea
Resposta da PeopleKeep
Ling,
Thank you so much for this review! We LOVE to hear such kind feedback.
It's always our pleasure to chat with you so keep your questions coming. 🙂
Thanks again,
Heather
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.