Peppermayo Opiniões 34

Jeg bestilte 4 kjoler fra Peppermayo.eu. De var alle mega smukke. Fik gratis Express levering (over 250 euro). Pakken kom fra Australien efter 4 dage. Ingen extra gebyrer, told eller andet. De har en robot derinde der er god til at hjælpe med størrelser, bare at sige ens mål, derfra kan den give dig lidt hjælp.

Jeg var selv lidt skeptisk da jeg så de dårlige anmeldelser, men prøvede at give hjemmesiden et skud.
Kun godt at sige herfra. Jeg forstår slet ikke de negative anmeldelser. Kan kun anbefale.

I was unsure about ordering after reading all the negative reviews, however, my order arrived in Denmark after 10 days, and the dresses were in insanely good quality considering the price! Can only recommend buying from here

Har bestilt 3 kjoler til min 3.g galla og kunne ikke lide dem. Vælger derfor at sende dem retur. Intet problem min retur forespørgsel bliver godkendt og jeg får sendt en QR kode til at lave et retur label hos en pakke shop. Problemet heri er at det valgte fragtfirma er DPD et fragtfirma som danske pakkeshops ikke kan behandle. De kan ikke scanne QR koder de kan ikke printe lables. Kontakter kundeservice det tager dem 2 dage at vende tilbage. Macey som jeg er i correspondence med skriver at der ikke kan genereres et returlabel og jeg skal bruge QR koden som jeg udtrykkeligt siger ikke fungerer. Har kontaktet hende igen, men ingen svar. Finder ud af at en bekendt har bestilt kjoler fra peppermayo samme tid som jeg og sender en forespørgsel lidt før mig. Hendes retur mail er komplet anerledes fra min og hun får oveni købet et returlabel fra bring med. Så jeg må jo sige at det jo ikke passer med at jeg ikke kan få et retur lable. Og jeg synes derfor ikke det er for meget at forlange den service der tilkommer mig efter som forskelsbehandling er en realitet i dette firma og minutter gælder for om ens retur er nem eller fuldkommen umulig.

DO NOT BUY FROM PEPPERMAYO!

The quality is SO extremely bad that you would think that it's from Shein. I purchased a necklace (28eur) and it came rusted and used? the stitching and sizing of the dress was so odd ! I tried to return my items but it's just impossible AND it costs 20 euros to return the items?????!!!!! EVEN FOR STORECREDITS! where do they find the audacity to sell low quality clothing and not making returns accessible??

I would not recommend buying from them.

If I could rate 0 stars, I would. Violates the consumer rights act and refused to cancel an order immediately after it was placed. Returns cost £20. Customer service is non existent. No idea if this order will arrive. Terrible terrible company.

Jeg bestilte 3 kjoler, de kom allerede 4 dage efter. Kjolerne var præcist som på billedet og i den forventede kvalitet. Jeg er fuldt ud tilfreds

Jeg forstår ikke alle de negative anmeldelser, jeg købte en kjole, den kom inden for 10 dage, god kvalitet og mega pæn. Jeg vil helt sikkert købe der fra igen

N achetez pas chez eux ...
C est une énorme anarque, cela fait 1 mois que j attend de recevoir des nouvelles de mon colis. Aucun suivi réel, rien. Je ne sais pas si mon article arrivera un jour.
Pourtant site semblant fiable et proposant des articles a première vue de qualité.
Dommage, gardez votre argent

I bought 3 dresses over a month ago and still have yet to receive them. They said delivery was attempted once but I don’t think it was. Also I have no idea why they didn’t just leave the package in the porch. When I speak to customer care it’s just a lot of back and forth and mainly me trying to to communicate with the currier company and getting nothing back. I was offered store credit but why would I want to give them company my money when they haven’t delivered my package. The other option is to wait until the package goes all the way back to Australia before you get your money back which they said could take another month. Very frustrating and not a lot of effort made on their behalf to help me out. I asked multiple times to just give me the address of the currier depot so I could just go and collect the package myself and got nothing back. I will never shop with this company again which is annoying because the dresses online look lovely and I really wanted the dresses I ordered.

If I could give 0 I would. I ordered £390 worth of dresses on their site, I have tried to return multiple times through their website which conveniently crashes at the last stage. I have emailed their customer services on numerous occasions without reply. I have raised an issue through Resolver but they haven’t had a response either. DO NOT order through this website, they will not process your return. I will be reporting them legally as I have no other option.

Money for a returned item not received over weeks now.
Reception of return confirmed by Peppermayo but no refund so far.
Only excuses….
My order there was the first and last one!
I will update this post to the positive once Peppermayo refund the money.

I placed an order which I returned because the size was wrong. I then reordered the same item in a different size, but that second package never arrived.

I contacted customer service several times and didn’t receive any response. After about four months and three emails, I finally got a reply offering to resend the item or provide store credit. I explained that I preferred a refund, especially considering how expensive the item was and how frustrating the experience had been.

Since then, I haven’t heard anything back. It’s been months again with no follow-up. Extremely disappointing service. I expected much better for the price I paid.

Min datter modtog en kjole fra dem, som hun havde bestilt til sin sidste skoledag. Til vores store skuffelse er der ved modtagelse store huller i kjolen/fejl i stoffet og den er dermed ubrugelig. Firmaet svarer ikke, trods gentagne mails. Kan på ingen må anbefale at handle hos dem.

Bestilte kjole til min datter
Lang leveringstid
Da kjole kom var den gennemsigtig og der var ikke et tørklæde med som der var vist på billeder og kjole lignede heller ikke
Har kontaktet dem på mail xflere ingen svar
Har returneret kjole, penge kom retur efter noget tid
Har fået penge retur,men beløbet var 200kr mindre end det jeg har givet
Kan overhovedet ikke anbefale dette firma

Extremely Poor Customer Service – No Response!

I’ve been trying for days to contact this company to return a dress. Their return system doesn’t recognize my email address in combination with my order number PMAU500679615 — even though I received all communication from them at this exact email address. It’s completely incomprehensible!

I’ve tried every email address I could find online, and not a single one has responded. It’s incredibly frustrating and unprofessional. I expected much better support. At this point, it feels impossible to return my item, and I’m left without any help.

Bestilte en kjole til min datters galla.
Den var ikke på lager men forventede at være det i starten af maj, så lavede en bestilling.
Kjolen var rigtig nok på lager i starten af maj og blev sendt med det samme.
Den blev leveret ca. 2 uger senere, hvilket også var indenfor den lovede leveringstid.
Kjolen var som beskrevet og alle var glade.
Grunden til at de ikke får den sidste stjerne er, at de hæver pengene før varen er sendt og at de spørgsmål jeg havde til kundesupport aldrig blev besvaret.

I ordered a few dresses in march. One of them was supposed to be shipped in April, but never did. Now it’s May, and I still have not received my last dress, and it was never sent, but I plaid for it. I also sent you an e-mail but did not receive an answer!
Order PMEU70021667

I thought that this website would be amazing, the clothes in the pictures are so beautiful. But when you order, and they get sent home… you see that the quality is AWFUL! Damaged, the seam is so weak.. every movement you’ll make in the clothing will break it even more. Their costumer service is also so bad. I sent them 3 emails, which they responded to none. I now have to refund the dress I’ve bought and I hope they accept my request. The dress I got was totally damaged.

NO COMPRÉIS. ESTAFADORES, TE COBRAN Y NO TE MANDAN EL PEDIDO. Bloquean tu cuenta y no contestan en atención al cliente. ES UNA ESTAFA EN TODA REGLA