Perfecthousesigns Opiniões 

Resposta da Perfecthousesigns

Actualizada a 24/08/2025

Hello there again Gemma,
We’re really sorry to hear about the delay with your order and the difficulty you had reaching us. We understand how frustrating it must have been to wait longer than expected, especially when our stated delivery window is 2–5 working days.

We’re currently reviewing our communication processes to ensure emails, live chat, and calls are handled more promptly. Please contact us at hello@perfecthousesigns.co.uk with your order details, and we’ll be happy to look into this further for you.

Thank you for your feedback and our apologies again for the inconvenience.
— PerfectHouseSign

Resposta da Perfecthousesigns

5/07/2025

Hi Youson,
We’re sorry to hear that the product didn’t meet your expectations. We’d like to clarify that all of our house signs are laser-cut for precision and UV-printed to ensure a long-lasting, professional finish. Each item is made to order with care, and we aim to offer great value as well as quality.

That said, we regret you weren’t happy with your purchase. Please feel free to reach out to us at hello@perfecthousesigns.co.uk with your order details—we’d be happy to review the issue and see what we can do to resolve it.

Thanks for your feedback,
— PerfectHouseSign

Resposta da Perfecthousesigns

Actualizada a 1/07/2025

Hi Bee,
We’re really sorry to hear you haven’t been able to get an update on your order, and that your attempts to contact us haven’t been successful. We understand how frustrating that must be, especially when you're expecting a clear delivery window.

Your order was dispatched on 25th June, and we're currently working with our courier to ensure tracking updates are provided. The message you're seeing may mean the tracking link hasn’t activated yet.

Please email us at hello@perfecthousesigns.co.uk with your order number, and we’ll look into this as a priority and get back to you as soon as possible.

Sincere apologies for the delay and lack of communication.
— PerfectHouseSign

Resposta da Perfecthousesigns

1/07/2025

Hi A J,
We’re very sorry to hear about your experience, especially that your sign arrived without the fixings and that you’ve had trouble reaching us since. That’s not the level of service we aim to provide, and we understand how frustrating this must be.

Please contact us again at hello@perfecthousesigns.co.uk with your order details—we’ll ensure the missing parts are sent out immediately and will look into what went wrong with our previous communication.

Our sincere apologies for the inconvenience caused.
— PerfectHouseSign

Resposta da Perfecthousesigns

Actualizada a 28/06/2025

Hi Guest,
We’re very sorry to hear you’re unhappy with your experience. We understand how frustrating it is to feel let down by both product quality and lack of communication. That’s not the level of service we aim to provide, and we truly regret any inconvenience caused.

Please reach out to us at hello@perfecthousesigns.co.uk with your order details, and we’ll do our best to resolve the issue promptly.

Thank you for your feedback—we’re committed to improving.
— PerfectHouseSign

Resposta da Perfecthousesigns

27/06/2025

Hi Saban,
We’re really sorry to hear that your order hasn’t arrived after three weeks and that you haven’t received a response from our team. That’s not the experience we want for our customers, and we understand your frustration.

Please get in touch with us at hello@perfecthousesigns.co.uk with your order number, and we’ll look into this as a priority to get it resolved.

Apologies again for the inconvenience caused.
— PerfectHouseSign

Resposta da Perfecthousesigns

Actualizada a 27/06/2025

Hi, Nathan
We’re very sorry for the delay and lack of communication—that’s not the experience we want our customers to have.

Please email us at hello@perfecthousesigns.co.uk with your order number, and we’ll look into this immediately and get you an update.

Thanks for your patience, and again, our sincere apologies.
—PerfectHouseSigns