Perma Lights Opiniões 

Very disappointed with Perma lights. met the business at, I think, the home show in the spring. had the lights installed in June. when the lights were installed the tech did not go through the app with me I received a phone call explaining how they work instead of being shown in person. I have had a lot of difficulty getting them to work properly on the timer, etc. I have called several times, sent emails with no reply I met them again last weekend at the lifestyle 55+ show and explain my frustration, Cam took my phone number and said he would call me Monday or Tuesday and will stop by to help with my issues. I still have not heard from him. Very disappointing, considering the amount of money paid for these lights.

I’m extremely disappointed with Perma Lights.

We paid upfront after being directed to a demo home that we were told was one of their installations. After installation, we learned it had actually been completed by another company.

About a week later, our system stopped working. We were told repairs could take months because the company is seasonal and lacks the staff and equipment to respond. This was never explained before purchase, despite being assured we had a lifetime warranty.

We were also told the system is not up to code and that the Electrical Safety Authority (ESA) issued a cease-and-desist order regarding its operation. We are left with a system we cannot use and serious concerns about its safety, compliance, value, and support.

Getting clear answers has been extremely difficult. I have photos documenting the installation and safety concerns, available at alleys_barbed_7f at icloud

Based on my experience, I cannot recommend Perma Lights. Before purchasing, verify the demonstration property, electrical compliance, ESA requirements, warranty, and after-sales support in writing.

We had Perma Lights in Kelowna install permanent lighting at our home. While the main installation was completed, there were several small deficiencies that were never addressed despite repeated attempts to have them corrected.
Over the course of several months, we sent multiple emails, text messages, and made phone calls requesting that the outstanding issues be completed. Unfortunately, our communications were either ignored or not followed up on, and the deficiencies remain unresolved.
The lack of customer service and follow-through after the installation was very disappointing. We expected the company to stand behind its work and complete the job as promised. Based on our experience, potential customers should be aware that getting post-installation service and deficiency work completed may be a challenge.
We are sharing our experience so that others can make an informed decision before choosing this company.

We met Cam at the last fall home show. He and the other members of his crew were very friendly and explained how these lights work. They came and gave us what was a very reasonable quote. On the day of install, they were at our house at the time arranged and began setting up immediately. They were polite, professional and were very willing to answer all our questions. They did an amazing job and Cam explained and showed us how to operate them as well as the different settings available. I highly recommend this company if you are looking to install permanent lighting systems.

We attended the Fall Home Show at the EY Centre here in Ottawa. We just happened to stop by the Perma Lights Booth. The guys working at the time were so friendly and engaging. They took the time explain what Perma Lights were all about and show us how we can light up our home from our Cell Phones. We immediately set up an appointment and Cam came by to explain the procedure. Our appointment was set for Friday, November 14th between 8:00 and 10am. The crew arrived shortly after 8:00 and were completed by 11:00. The team worked non stop but took the time to answer our questions. We are so totally impressed with the installation of our new lights. Cam even took the time to help me install the app on my phone( I am not techetical) and show me different ways to set my lights. We were completely impressed with their professionalism and customer service.

We have had the pleasure of dealing with Cam and Cody at Perma-Lights, going through the initial info session and demonstration of these quality lights. This process has been seamless and smooth. Once we saw the demo and received the quote, we committed and placed the order. The installer (Cody) was amazing, very knowledgeable, an electrician by trade and with previous experience in exterior lighting. Very compassionate about this product and how easy it is to run.
No pressure sales, the price was very fair and no surprises. The front install went so well, we added the back side of the house. Amazing experience!

Cam’s quote was much more reasonable than a different quote we received. Thanks. Fantastic job and product.
T and L

Wonderful customer service and great attention to detail. It was so refreshing to do business with such a considerate and polite crew!

I recently hired Perma Lights to install lighting at my home, and I am beyond impressed with their work! Finding reliable and honest professionals can be a challenge, but from start to finish, the team at Perma Lights exceeded all expectations. They were punctual, friendly, and went above and beyond to ensure everything was done perfectly. The quality of the installation is top-notch, and the lights have really brightened up my home and truly created such a unique touch with all the options. I truly appreciate the honesty and professionalism they showed throughout the entire process. I highly recommend Perma Lights to anyone looking for high-quality work. Thank you for making this such a great experience!