Petal Opiniões 92

Terrible experience with this credit card company! My card was stolen and used for fraudulent transactions, yet they only credited back a small portion, leaving me to pay 75% of the unauthorized charges. Their dispute process was unhelpful, and customer support did nothing to fully resolve the issue. If you want real fraud protection, avoid this card at all costs!

Current happy customer!!!! Petal has an extremely sound credit card and even better service! Petal and it’s employees/associates are able to notice and handle most illegitimate transactions before they are allowed & are super fast in communicating with the card user to keep such things from occurring in the first place. A time or two I brought an issue to Petal and it resolved without further hurdles or hassles. Petal is phenomenally helpful and truly deliver when advertising they’ll help build your “credit” - from nothing to something and fairly quick as well.

***they do have an annual fee but what they provide for that is WELL WORTH IT! Easy to establish credit especially for the1st timer or beginner to the credit world. Terms are easy and credit is pretty quickly gained and held….

I was trying really hard to get past their little game they have to increase credit, I did everything right On time payments and sufficient payments for 6 months, but it's just a game it never happens they will make intentional mistakes that keep you from getting past the 6 months. I had them for several years I gave up on the game. I was trying to build enough to get my roof replaced, never going to happen. This is not the only CC that played games with me being on time . I was never able to accomplish my goal to get enough credit to do what I needed now I had to take other measures to fix my roof putting me deep in a hole forcing me to consolidate all my cards I tried not to include the ones that did the right thing but what can I do im not letting my roof collapse because of a game.

Negative 100. This card is as close to a scam as you can get. And the customer service is pathetic and non existent, if you can even get someone on the line. It's actually more helpful if no one picks up at all, and certainly less frustrating. There is no scenario that it makes sense for anyone to get this card. And once your balance gets high, they introduce new fees and monthly charges to trap you. Even closing the account hurts you, which is how they force you to pay. If a comet hit earth and landed on their building, I would thank God for the blessing.

Just close my pedal credit card. Not just because they started charging the $8. But my credit card got compromised twice told pedal about it. They did reverse the charges. Then, 3 months later, they reversed the charges. I called Uber up and told them what was going on. Uber didn't have any recognition, they said we would reverse the charges. Then, when I closed my account with pedal, they turned around and charged me 2 and a 1/2 months later? So beware with pedal, they're not veteran friendly and just be careful.. I asked them to send me proof where they said.I owed Uber the money that they were charged 9.90 a month and they couldn't so people beware.They make up their investigations , then all they save if you don't get back to us days to charges will stand. Pretty much said tough luck. Service country for many years peddles forgotten where they come from. No one's of them. It's nice. They do speak english but very disrespectful

Charged an 8 dollar monthly membership fee. No thanks Petal! Cancel card everyone.

Petal is the worst credit card company in existence. Save yourself a bunch of headaches and choose another card.

WEBBANK/PETAL has been inaccurately reporting my balance to the three credit bureaus, which constitutes a violation of the Fair Credit Reporting Act.

Despite previous assurances from Petal, the issue remains unresolved for several months now. Despite multiple attempts to dispute the balance with the credit bureaus, PETAL has failed to rectify the situation and continues to provide false information.

I have communicated the financial hardships caused by this violation to Petal on several occasions, highlighting how it has significantly impacted my family's housing situation. However, PETAL has yet to take appropriate action to correct the inaccuracies.

Current Balance: $0 (Not reported)
Account paid off: since 2023 (Not reported)

I issued this card to build my credit score.
After I closed it, they kept charging my closed card for nothing, and now my credit score is -54!!!!!!!
It's completely ridiculous. Never ever use it, never! Customer service is terrible

How I wish I had read these reviews before signing up with this company. 8 dollars a month for awful service, on top of a very high interest rate. Petal used to be just ok but now they are putting an even heavier burden on those least able to carry the weight. Shame on them for their greediness. I wish I'd never open an account and will be paying it off ASAP.

Avoid this company at all costs. And for current or former customers who are dealing with the $8 membership fee plus late fees and finance charges assessed on a balance that consists of ONLY the membership fee, please file complaints with the BBB and most importantly, the FDIC. This is borderline predatory lending and they need to be held accountable.

Absolute scam. Class-action level fraud. For starters, they will randomly decline purchases for no apparent reason despite plenty of available credit and nothing suspicious about the transaction whatsoever. There is no way to flag the transaction as valid. Customer service is closed on the weekends. Customer service employees are horrid, awful, rude creatures. Customer service employees have no authority to approve transactions. When you make a payment, it can take 1-2 weeks to post and show available credit. Company is likely running on fumes and creates all sorts of ways to reduce their liability in terms of you actually using their credit card that you are paying an $8 /month membership fee for. Don't be tempted. Stay away. Far, far, far, far away from this useless "credit card."

Customer service us intolerably rude. I filed a dispute for a rental scam. Petal closed it without even looking into because they wanted a new address as proof. As I told them, I'm living in my truck and don't have a 'new' address. They refused to reopen the case, or file a new dispute. I tried to explain what proof I did have, but the little wench just hung up on me.

The worse card and terrible customer service on the planet. I’m closing my account with them

Absolutely a company trying to pocket from the dead since no opt in required for $8/month fee.

Horrible experience with Petal "fee free" credit builder credit card. Took less than 5 minutes to apply and get approved, but years later they pull a Bait-n-switch and start charging a $8 monthly membership fee...but worse they have made it near to impossible to close my account. The app is useless when it come to closing your account. It directs you to call, but puts you on an eternal hold. 7 times I had to hang up after being on hold for over 20 minutes. I reached out via the apps Contact Us but never received any response. Finally after waiting on hold for over 25 minutes with my phone on speaker. I received the worst customer service. Was threatened that if the $8 fees imposed on my zero balance account were not paid, late fees and other charges would be added. The company is supposed to be a "Credit Builder company" and is pulling a bait-n-switch credit card scheme. Do yourself a favor and stay far away from this failing company.

How do we sue this company this was a total bait and switch scam I have recorded 4 managers saying “it was a business decision based on the current credit climate” lol what does that even mean I’ve been with these guys for 3 years now but now you guys wanna charge me $8 per month on top of interest wow!!! And get this if you didn’t opt out and then decide
You want to close the account you are
Still responsible for that $8 monthly fee on top of paying your balance down with interest!

Lol I wish I thought of this scam cause this is one of the best I’ve seen!

Ridiculous "repair credit rate" 31% in june of thos year began $8 membership monthly fee. Total bs and terrible customer service. DO NOT use this credit card company!

I’ve been a longtime customer with this company for five years. It was great to start building my credit. The problem is it recently all current members got charged a membership fee or yearly fee there was no way around it. We are not allowed to upgrade to the brand new cards that they have we are not allowed to do anything. We are to cancel our account and never be a customer with them again or to pay a monthly fee or yearly fee with them, meanwhile all new customers get a bunch of new benefits no annual fee no membership fees at all. Meanwhile I’ve been with them for five years and I’m getting kicked out I get no options to upgrade anything I’ve been in contact with them via email they refused to help me. Sorry you close your account will never do business with you again you should’ve paid the membership fees is pretty much is what I’m getting told they won’t do anything to assist with this conflict. I highly do not recommend getting them getting them.

Doing some research the CEO of the company is Jeremy Gross. We should all start sending emails like I currently have actually been doing with Customer service but we should all start sending them to Jeremy Gross the CEO see how he likes being bombarded by all of the customers that werekicked out of having a card with them or so on and so forth all of us who feel that we’ve been wronged by this company or scammed by this company

Scam. Advertised as a card for beginners with “no fees” and began charging $96 a year. I paid on time for two years and remained under 10% utilization. Don’t fall for their “No fee” false advertising.