Petbnb Opiniões 67

I'm trying to contact support for over a month now.

I was speaking with them trought email, and all of the sudden says the email is no longer active.

Ive asked multiple times on their app for a new contact. Nothing

Tried to call them. Nothing

Whats happening???

They pretend to give you an insurance, that is basically worthless.
I got injured when I was pulled by a dog I was petsitting. I broke my teeth and glasses, and they didn't cover anything.
Scam company.

Oppas half jaar van te voren vastgelegd in definitieve overeenkomst. Oppas annuleert week voor onze vakantie en dat kan gewoon blijkbaar. Wij draaien nu op voor 2000 euro weggegooide vakantie. Mevrouw de oppas Meriel Rotterdam annuleert een dag voor betaling, maar alsnog kun je dan als klant helemaal niets. De organisatie vindt dit heel normaal blijkbaar. En laat mevrouw ook gewoon op website als oppas. Dus denk hieraan als u uw vliegtickets en hotels boekt: bij Petbnb is NIETS zeker over uw hondenoppas want je kunt een week van te voren nog gewoon een annulering krijgen en vindt dan nog maar een nieuwe oppas! Fijn ook dat je dan amper nog kunt afspreken voor kennismaking etc. Geen genade dus voor uw lieve huisdier. Het gaat alleen om verdienen! Belachelijk dat dit mogelijk is! En er is geen sprake van een ziekenhuisopname van mevrouw!!!

I have been looking for sitters on petbnb and I am shocked at how the sitters are allowed to do what they are doing. First of all it says calendar is only an indication and to directly send them request. Many of them show available. So essentially there will be like 10 requests each day and there is no regulation of how many dogs the sitters can take. I visited one sitter and it was sooooo horrible! 5 big dogs plus their own little dog. All in cages. They are let out only for walks. They have small children. Just imagine 6dogs plus 4 people in that house. Dogs are only allowed in the living room. How can petbnb allow this???

Very bad site, support is bad. They don't care about animals only about their own money. Never do business with them again!

It is all good until you need support. I managed to find a great petsitter for my dog thanks to them, but you are very much out of luck if you need their assistance. They are apparently so afraid of being asked to take responsibility for the service they provide that they essentially dodge or simply refuse to answer simple questions.

It is a pain to find day care on this service. You will make a few requests at the time and place you need only to receive as many rejections. And THAT against the company policy that requires the hosts to block their calendars if they're unavailable (would make contacting them impossible) . If you reach out to the customer service, they shrug their shoulders, Apparently they get salary for being useless to customers with answers that make no difference.
At the end of the day, you've wasted your time on looking and enquiring before being rejected without an explanation or with something like, "I've already got plans".

What's odd is that all that happens to you, and YOU are the one who pays money so that all these disrespectful stakeholders and the business model stay afloat.
Don't waste your time and take your money elsewhere.