Pet Direct have a huge range of everything you could possibly need to keep your pet happy. I have been ordering vet prescribed diet for my sick dog from Pet Direct for several months now. Each time I... Ver mais
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Staff are always welcoming and offering to help. They are very knowledgeable and able to offer advice. Roomy store with excellent product range. Love the DIY doggy baths with quality towels. Our pup g... Ver mais
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Even when I leave ordering to the last minute or have needed to have my auto deliver done earlier than scheduled, always arrives the next day. Awesome
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We have used Petdirect for a while now. There is a huge range of products to choose from, and usually I manage to get our dog food on a great special. We rotate our favourite brands of dog food eac... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, offers exclusive discounts, Airpoints Dollars™ with every purchase, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Informações de contacto
32e Patiki Road, 1026, Auckland, Nova Zelândia
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Excelente
2 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great as always
Clear easy to use website, good prices and really quick delivery, given I live in a country town.
16 de abril de 2026
Opinião espontânea
Even when I leave ordering to the last…
Even when I leave ordering to the last minute or have needed to have my auto deliver done earlier than scheduled, always arrives the next day. Awesome
26 de setembro de 2025
Opinião espontânea
Resposta da Petdirect
Dear Mark,
Thank you for your fantastic review! We're thrilled to hear that our timely delivery meets your needs, even in last-minute situations. We’re glad to be of service and we appreciate your support!
My dog loves the product
My dog loves the product, plus she enjoys her own parcel
13 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Ahiahi mārie Susan
Thank you so much for your wonderful review! We're thrilled to hear that your dog loves the product and enjoys receiving her own parcel. We're so glad to be a part of bringing joy to your furry friend!
Amazing service
Ordered an enclosed cat litter box and it arrived in less than 24 hours. It’s a super cute colour and exactly as advertised. Great value too.
9 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Hi Katherine,
Thank you so much for your wonderful review! We're thrilled to hear that you love the enclosed cat litter box and that it arrived so quickly. It's fantastic to know you found it to be both cute and great value.
Good price and very quick delivery
Good price and very quick delivery - cat food arrived the day following my order!
1 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Dear Christine,
Thank you so much for your fabulous review! We're thrilled to hear that you found our prices competitive and appreciated the quick delivery.
Petdirect is a great online store
Petdirect is a great online store. It is almost always next day delivery, and often have the best prices for the vet range of pet food.
10 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Hi Ellen,
Thank you so much for your wonderful review! We're thrilled to hear that you've been enjoying our quick delivery service and competitive prices on vet range pet food.
Resposta da Petdirect
Hi Vivienne,
Thank you so much for your wonderful review! We're delighted to hear that you found our service fast, efficient, and affordable.
My dog is now 6 and I've been…
My dog is now 6 and I've been purchasing from Petdirect since he was a puppy and couldn't be happier with service and quality of food
13 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Hi Sue,
Thank you so much for your kind words and for choosing Petdirect for your dog's needs over the years! We're thrilled to hear that you've been happy with our service and the quality of our food. Your continued trust and satisfaction mean the world to us.
Excellent customer service
Excellent customer service, very helpful and friendly lass on the phone, an asset to your business.7 April 2026
7 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Dear Helen,
Thank you so much for your kind words and for taking the time to leave us a five-star review! We're thrilled to hear that you had an excellent experience with our customer service team. We'll be sure to pass on your compliments to the team member who assisted you, as it means a lot to us to know they're making a positive impact
We love Pet Direct…
The deliveries are super quick to us in Wellington.
Great deals too
7 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Hi Amanda,
Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying our speedy deliveries in Wellington and finding great deals.
Good ranger of products to compare…
A good ranger of products to compare prices
30 de março de 2026
Opinião espontânea
Resposta da Petdirect
Thank you, Anita, for your fabulous review! We're delighted to hear you appreciate our range of products and the ease of comparing prices. Your feedback motivates us to continue providing great service.
Exactly what you want
You can get what you want when you need it, with excellently packaged prompt delivery straight to your door. Perfect.
12 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Ahiahi mārie Geoff
Thank you for your tantastic feedback! We’re thrilled to hear that you had a perfect experience with our prompt delivery and packaging.
Great prices & service to your door
Great prices & service to your door. Very pleased all round with Pet Direct & highly recommend them 😀
8 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Dear Jenny
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our great prices and convenient service.
Speedy and reliable
Pet Direct have a huge range of everything you could possibly need to keep your pet happy.
I have been ordering vet prescribed diet for my sick dog from Pet Direct for several months now. Each time I place an order it arrives within 48 hours to my rural address. Very reliable. I highly recommend.
11 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Ahiahi mārie Michelle
Thank you so much for the wonderful review! We're thrilled to hear that our wide range of products and reliable delivery ticks all the boxes, especially for your dog's prescribed diet and delivery to your rural home.
Great experience.
Great products, exactly what I was looking for. Excellent communication and fast delivery.
5 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Hi Jill
Thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you were looking for and that you were pleased with our communication and delivery speed.
Petdirect Mt Wellington Auckland
Staff are always welcoming and offering to help. They are very knowledgeable and able to offer advice. Roomy store with excellent product range. Love the DIY doggy baths with quality towels. Our pup gets very excited to go in there and they always make a fuss of her (and they don’t mind mopping up her excited wees!)
10 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Kia ora Belinda
Thank you so much for your wonderful review! We're thrilled to hear that you and your pup enjoy visiting our Mt Wellington store. Our team takes pride in providing a welcoming and helpful atmosphere, and it's always a joy to see your furry friend.
Wonderful service
8 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Hi Maria
Thank you so much for your kind words and the 5-star rating! We’re thrilled to hear you were pleased with our service. If there's anything else we can do for you or your furry friends, please don't hesitate to reach out.
The order gets delivered so fast
The order gets delivered so fast. Great for a busy lifestyle!
10 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Ahiahi mārie Amy
Thank you so much for your fantastic review! We're thrilled to hear that our fast delivery service fits well with your busy lifestyle.
Very easy to order online through…
Very easy to order online through Petdirect app.
Fast delivery,great prices and stock awesome products.
11 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Ata mārie Joy
Thank you for your fantastic review! We're thrilled to hear that you found our app easy to use and that you enjoyed our fast delivery and great prices.
GO PETDIRECT GREAT PRICES FAST DELIVERY
Petdirect gives us great prices and selections. I had 3 lots of catnip spray to choose from.
AND
The delivery of my order was very quick. Ordered 5/4/26 arrived 7/4/26
Many Thanks from Kay and Puss Whizzer
(she loves the catnip and frantically tries to lick it off where I have used it and rubs her head and rolls in it.)
5 de abril de 2026
Opinião espontânea
Resposta da Petdirect
Ata mārie Kay & Puss Whizzer 😻
Thank you so much for your fantastic review! We're delighted to hear that you're pleased with our prices, selection, and speedy delivery. It's great to know that Puss Whizzer is enjoying the catnip spray—sounds like she's having a wonderful time!
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