Peter in the Pan - Pizza Kits Opiniões 

19
•
TrustScore: 2.5 em 5

2,6

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Informações sobre a empresa

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Escrito pela empresa

Pizza kits delivered to your door with all the ingredients to create authentic Italian Pizza at home // ⭐️⭐️⭐️⭐️⭐️ UKs No1 Pizza Kits Company // Over 100,000 Happy Customers // 👨‍👩‍👧‍👦 Perfect Family Activity Fun // 👩‍❤️‍👨 Date Night Activity


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

19 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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2,6

Todas as opiniões

(19)

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Classificada 5 em 5 estrelas

brilliant pizza to make at home

We have had 4 or 5 orders and each one has been brilliant.
No packaging problems, the pizza is great, the sauce is great and the end result of the garlic bread is out of this world.
I just wish they were back.

4 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Website inaccessible

Bought a voucher for my boyfriend for his birthday in March only for the website to now be completely inaccessible due to ‘rebranding’ for at least 3 months. Very frustrating as he has only managed to use his voucher once and still has a fair amount of money on it.

25 de novembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

not much for the money

not much for the money, the pizzas tasted OK but quite bland, and they only made small pizzas not the size they said, wouldn't really think of buying from them again unfortunately.

8 de agosto de 2022
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Hi Dan, thank you for the review and sorry to hear you didn't feel like you had the full Peter experience.
We would love to get more feedback on email so we can hopefully hear more about your experience as we're always striving to improve the product where we can.

Classificada 5 em 5 estrelas

The BEST pizza!!!!!

I have had this pizza twice now and have been extremely impressed! Can't believe you can have pizza this good at home without a pizza oven.

It is always arrived in a timely manner and well packaged/presented. I have recommended the company to multiple friends who have all loved the pizza.

I had mistakenly used the wrong postcard once and the customer service to resolve this issue was truly excellent.

I could not recommend this company more highly!!!

9 de fevereiro de 2022
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Thank you for the pizza love Rach!

Classificada 5 em 5 estrelas

Really lovely product well presented…

Really lovely product well presented and extremely tasty, great variety of bundles to cater for all the family. We will certainly order again!

7 de fevereiro de 2022
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Thank you for the pizza love Ben!

Classificada 2 em 5 estrelas

Kit arrived with both pots of dough…

Kit arrived with both pots of dough leaking out of their containers, tomato sauce had leaked over everything.
Sadly company ignored our e mails which is a shame as hate leaving bad reviews but it appears this is the only way customers can get a response.
Previous orders were great shame customer service is poor

3 de agosto de 2021
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Hi Julie, we have just got access to the trust pilot page to reply.

Sorry to hear about your experience, I have double checked and a replacement had since been organised so we hope you enjoyed the kit. If there has been any other issues please pop us an email on hello@peterainthepan.co.uk and we will resolve this for you as best we can.

Peter.

Classificada 5 em 5 estrelas

Ordered Peter in the Pan for the first…

Ordered Peter in the Pan for the first time last week, I’ve seen these kits advertised and kept wanting to try them but the price did put me off a little. Anyway we’ve been isolating so I thought a treat was in order for all of us. Ordered the family bundle for four of us, two adults and two thirteen year olds, all with hearty appetites and there was more than enough to fill us all. The pizzas were AMAZING, we all absolutely loved the whole experience from the kit being delivered in the most thoughtful careful packaging, to making them, to enjoying the actual eating of them. Genuinely said in the future instead of ordering pizza takeaway for treat nights we’ll get Peter in the Pan, can’t recommend enough.

26 de junho de 2021
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Hi Jayne, thank you for taking the time to review our kits last year. We just gained access to this page.

Thank you for the pizza love and we like your idea of not ordering takeaway pizzas haha!

Classificada 5 em 5 estrelas

Off cheese

Had this ordered for us as a gift, tomato sauce was everywhere but we saved what we could. Then cooked the pizzas and it was evident that the cheese was off and thus inedible, have contacted them via website but looking previous reviews you only get a response after leaving a review on here. Foolishly I liked the idea and the website so ordered family some for next week hopefully it is not bad like ours was

Received an email which ignored my point and said we don’t offer gluten free pizza, clearly not what I was asking

Edit **** new kit sent out so upgraded review customer service is great will edit again if pizza is good. Received pizza was amazing first one must of been a one off.

2 de abril de 2021
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Hi James, thank you for taking the time to review our kits last year. We just gained access to this page.
Thank you for the pizza love and apologies for any mix ups during the process.

Classificada 5 em 5 estrelas

Some of the best Pizza Kit's I've Had

Some of the best Pizza Kit's I've had. Fantastic delivery service, delivered nicely with DPD, packed with Cool Kits to ensure it says cool. Making the pizza was super simple and easy! I'm a terrible chef and still able to make it! Will definitely purchase again, base and sauce was so tasty!

23 de março de 2021
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Thank you for the pizza love Aman!

Classificada 1 em 5 estrelas

Dreadful

I'm surprised that the reviews are all from this month, February 2021 - have previous ones been deleted?
Like others, I too have experienced ingredients being insecurely packed - in my case the flour so there was flour everywhere when I opened the box. Also a refusal to reply to emails. I posted a very critical review on their website but it doesn't appear to have been published - all the ones there are very favourable.
But my real complaint was the dough - unlike in their video, our dough was just four cartons of what I can only describe as gloop. It just stuck to the sides of the cartons and was impossible to work with, even with lots of additional flour. Result was we had dough sticking to work surfaces everywhere, on our hands, on the floor - everywhere. I can only assume something had gone wrong with the dough that time but their refusal to respond to my subsequent emails was unpardonable.
Obviously NOT to be recommended.

Update - coincidentally, the company contacted me the same day that I posted here, apologised and gave a full refund.

11 de fevereiro de 2021
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Hi Gordon, we have just got access to the trust pilot page to reply, we understand it was while ago now.

Sorry to hear about your experience. Please pop us an email on hello@peterinthepan.co.uk if there is anything else we can do to help and we would be happy to show you our updated kits and packaging.

Emma.

Classificada 4 em 5 estrelas

Great pizza, just a few small improvements

The kit was nicely presented, delivered on time and made great pizzas. The only small problems I had were that the Parmesan spilt everywhere in transit so we weren’t able to put any on the pizza. There also wasn’t enough tomato sauce so I had to mix in with passata in order to cover the whole pizza.
Not sure why there are so many negative reviews as this wasn’t what I experienced

10 de fevereiro de 2021
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Hi Lucy, thank you for taking the time to review our kits last year. We just gained access to this page.

Please pop us an email on hello@peterinthepan.co.uk - we would love to show you the new kits and updated packaging.

Emma.

Classificada 5 em 5 estrelas

Amazing

Amazing, best home made pizza I’ve ever had, thanks so much.

I ordered for every single delivery date it would let me!

5 de fevereiro de 2021
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Hi, thank you for taking the time to review our kits last year. We just gained access to this page.

We appreciated the pizza love and repeat orders!!

Emma

Classificada 1 em 5 estrelas

I would give this company zero stars if…

I would give this company zero stars if I could.
Ordered a delivery for Friday the 29th and it never came, Peter in the pan blamed DPD.
Asked for a refund, still waiting for a response.
My main issue with this company is the absolute lack of communication. I have left numerous emails and messages on the Facebook wall and messenger service and they are ignoring them. Quick enough to comment on a good review though.
Do not order anything from this company unless you want to just pay for fresh air!

2 de fevereiro de 2021
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Hi Gemma, we have just got access to the trust pilot page to reply, we understand it was while ago now.

Sorry to hear about your experience, I have double checked and it looks like a refund was issued. Please pop us an email on hello@peterinthepan.co.uk if there is anything else we can do to help and we will resolve this for you as best we can.

Emma.

Classificada 1 em 5 estrelas

Total Let Down

I am now extremely disappointed and angry that I haven’t here one word from yourselves, especially when you guaranteed my delivery of my order on Friday 29th February when I emailed you with the query of the delivery date.
I emailed you on Friday and also posted on Facebook on Saturday regarding this and I have heard nothing.
As far as I am concern you have now committed fraud/theft as no order had be fulfilled and money paid for order had not been return, I find it despicable that as a company providing a service that you have behaved in this and I will be sharing this experience across all media to warn would be customers of this lack of service and care.

1 de fevereiro de 2021
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Hi Louise, we have just got access to the trust pilot page to reply, we understand it was while ago now.

Sorry to hear about your experience, I have double checked and it looks like a replacement was sent and a future voucher. Please pop us an email on hello@peterinthepan.co.uk if there is anything else we can do to help and we will resolve this for you as best we can.

Emma.

Classificada 1 em 5 estrelas

Scam pizza delivery

Ordered a make at home pizza from the website and was promised a Friday delivery from PDP. No delivery on Friday or since and no response from the company. They are advertising on Instagram. Beware!

1 de fevereiro de 2021
Opinião espontânea
logótipo da Peter in the Pan - Pizza Kits

Resposta da Peter in the Pan - Pizza Kits

Hi Gill, we have just got access to the trust pilot page to reply, we understand it was while ago now.

Sorry to hear about your experience, please pop us an email on hello@peterinthepan.co.uk and we will resolve this for you as best we can.

Peter.

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