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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought new aquarium set up staff very knowledgeable and shop very clean, over the last week returned to buy plants and today some fish. I am very pleased with thdservuxe on each visit.

Classificada 5 em 5 estrelas

This pet shop has improved vastly since our last visit! The layout has been improved and the animals are all in much better environments and clearly well cared for. The staff are extremely knowledgeab... Ver mais

Classificada 4 em 5 estrelas

Fab customer service, quick to have my order sent out and all products in great condition. Only one draw back is the choice of courier DHL, they aren't very good around our area, still waiting on a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service today from the team at the pet market. Friendly and knowledgeable staff and a great atmosphere. This was the only place locally I could find the meds I needed for my aviary birds. Rea... Ver mais

Informações sobre a empresa

  1. Loja de animais de estimação

Escrito pela empresa

Welcome to Pet Market, your go-to online pet shop for everything your furry, feathered, or scaly friends need! We offer a huge selection of dog products, cat products, small pet essentials, and more, all available for fast UK delivery. Whether you’re looking for high-quality pet food, toys to keep them entertained, or grooming supplies to keep them looking their best, we’ve got it all in one place.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

34 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Purchase of new aquarium setup.

Bought new aquarium set up staff very knowledgeable and shop very clean, over the last week returned to buy plants and today some fish. I am very pleased with thdservuxe on each visit.

4 de abril de 2026
Classificada 5 em 5 estrelas

Great service today from the team at…

Great service today from the team at the pet market. Friendly and knowledgeable staff and a great atmosphere.
This was the only place locally I could find the meds I needed for my aviary birds.
Reasonably priced pet supplies also.
A great selection of items to choose from and the store is looking great with more improvements to come.

20 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointing

I am incredibly disappointed with the service from PetMarket. I ordered a Habistat cabinet and waited an entire week for delivery, despite the site advising 3-5 days, only to be told it was out of stock after I reached out to them. They were happy to take my money immediately but apparently couldn't be bothered to check their inventory or notify me. I’ve wasted a week of project time waiting for an item they never had. Unprofessional and poor communication. Still waiting for my refund to be processed.

29 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful

This pet shop has improved vastly since our last visit! The layout has been improved and the animals are all in much better environments and clearly well cared for. The staff are extremely knowledgeable and attentive. We will definitely be going there again more regularly as they have made a wonderful shopping experience!

6 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Always well stocked helpful friendly…

Always well stocked helpful friendly approachable staff and reasonably priced

21 de setembro de 2025
logótipo da Petmarket

Resposta da Petmarket

Hi Mr Horrocks.

Thank you for your lovely feedback. We’re thrilled to hear you find our store well-stocked and our team helpful and approachable. We always aim to offer great products at reasonable prices, and it’s wonderful to know it’s appreciated.

Thank you for your custom
Kind regards,
Petmarket Team.

Classificada 4 em 5 estrelas

Fab customer service

Fab customer service, quick to have my order sent out and all products in great condition.
Only one draw back is the choice of courier DHL, they aren't very good around our area, still waiting on a bag of hay which should have been in the same drop off but didn't appear, hopefully it will appear before the end of the week.

19 de setembro de 2025
logótipo da Petmarket

Resposta da Petmarket

Hi.

Thank you so much for your kind words! We’re delighted to hear you’re happy with our customer service and that your products arrived in great condition.

We’re sorry to hear about the issue with DHL and the missing bag of hay. Hopefully it will arrive soon, but if it hasn’t turned up please get in touch and we’ll be happy to help resolve it.

Kind regards,
Petmarket Team.

Classificada 1 em 5 estrelas

The item they delivered was used or damaged in transit

The item they delivered was used or damaged from delivery however they expected me to send the item back and pay for the return when it was them who delivered the damaged item.

2 de setembro de 2025
logótipo da Petmarket

Resposta da Petmarket

Thank you for your feedback.

We sincerely apologise for the inconvenience caused by the damaged item. We believe the issue has now been resolved, and we appreciate your patience as we worked to make it right.

Kind regards
The Petmarket Team.

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