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Pet Prestige Opiniões 443

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TrustScore: 4 em 5

4,0

Loja de animais de estimação
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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

DO NOT PURCHASE FROM THIS COMPANY IF YOU DON’T WANT TO LOSE YOUR MONEY TO THEM, FOR NOTHING IN RETURN. If I could leave zero stars then I would because Pet Prestige UK are absolutely scamm... Ver mais

Classificada 5 em 5 estrelas

We bought the tweed cave luxury dog bed (medium) for our 2 year old standard dachshund . He had previously slept very happily in his crate, so this was his first ‘proper’ bed. It was an immediate hit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Made to order , very good quality material , easy to attach hood, prompt delivery and packaged very well . Very pleased with the bed , Bert went in it straight away and enjoys sleeping in it , just wi... Ver mais

Classificada 5 em 5 estrelas

I can’t recommend Pet Prestige UK enough. I placed an order and Nathan contacted me within 24hrs encouraging me to double check my order so that I could reduce the chance of needing to return/exchange... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de animais de estimação
  2. Criador de cães
  3. Treinador de cães
  4. Passeador de cães
  5. Cuidador de animais de estimação
  6. Loja de artigos para animais de estimação

Escrito pela empresa

Welcome to Pet Prestige, your one-stop shop for the best luxury dog beds for medium to large dogs! We know that your furry friends deserves the best, and that's why we offer a wide selection of high-quality luxury dog beds that are both stylish and comfortable. Our beds are made from the finest materials, including plush fabrics, memory foam, and orthopaedic support, so your dog can relax and unwind after a long day of playing. Plus, our beds come in a variety of sizes and styles to fit any dog's personality. So whether you're looking for a cozy bed for your sleeping beauty or a durable bed for your active pup, we have the perfect bed for you.

Informações de contacto

4,0

Bom

TrustScore: 4 em 5

443 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Absolutely top quality products and service

Absolutely top quality material and made,excellent service,easy and prompt from ordering right through to receiving my goods,I will definitely use again and reccomend

13 de janeiro de 2023
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Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

Excellent communication and customer…

Excellent communication and customer service

12 de janeiro de 2023
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 4 em 5 estrelas

Grey Cocoon Luxury dog bed & curtains

I ordered the ‘Grey Cocoon Luxury dog bed with Matching curtains in Brand New material’.
Item arrived in good time and quality of this product is excellent. Really sturdy and very soundproofed when the wadding is inserted into the hood section. Only downside is that the fabric of the bed is a different shade/colour to that of the curtains.

19 de janeiro de 2023
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Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

I can only apologise regarding the different shades in the curtains but I know we discussed this over message so glad all is ok.

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service and delivery very prompt

16 de janeiro de 2023
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

Gorgeous dog bed

Dog bed was delivered promptly and is really lovely quality. Would recommend. Dog bloody loves it!

18 de janeiro de 2023
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Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

Definitely recommend!

Brilliant communication from the team and really quick delivery. Thank you

11 de janeiro de 2023
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

Gorgeous bed for my boy

11 de janeiro de 2023
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

Quality Service

Had a great experience felt very personalised; I got a text from Nathan prior to processing my order to check I was happy with everything.
I was initially planning on purchasing from another company (Collared Creatures) but after 3 of my emails got ignored with no response received, I searched for another supplier and found Pet Prestige. The service received was 2nd to none, they clearly understand how important customer service is and demonstrate that to their customers. Many Thanks

11 de janeiro de 2023
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

Easy to deal with and quick delivery

Easy to deal with and quick delivery. Highly recommended

4 de janeiro de 2023
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

The Nordic dog crate mat arrived…

The Nordic dog crate mat arrived promptly and is perfect for the dog snoozing by the fire. Thanks

6 de janeiro de 2023
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Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

Ordering process is very straight forward

Ordering process is very straight forward. I liked the fact that a text was received double-checking the bed size was correct.

Tracking of shipment provided and is very helpful. Fast turnaround from order placement.

9 de janeiro de 2023
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 2 em 5 estrelas

Similar item received

Similar item received - not one I ordered. It was the communication before the order was received which means that I would stay clear.
I would not deal with them again.
Bad experience.

15 de dezembro de 2022
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Resposta da Pet Prestige

Hello John,

Thank you for your review.

I have dropped you a message to find out which bed you received as all Gorpet products are shipped directly from the supplier.

In terms of communication, we only received one message from you but I can only apologise we didn’t get back to you as quickly as expected, we were in the thick of Christmas orders & deliveries, plus the issues with Royal Mail, unfortunately we suffered delays.

You also mentioned that the discount code wasn’t working, and as mentioned the discount code was for only a specific brand but we still refunded the difference for you.

We are a small business, and we strive to deliver the best service, I can only apologise that you’ve had a bad experience and promise we will do better.

Thanks again for choosing Pet Prestige UK

All the best
Nathan

Classificada 5 em 5 estrelas

Best dog bed ever

Such prompt delivery , excellent product and great communication .

22 de dezembro de 2022
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 4 em 5 estrelas

Great quality item

Great quality item. Very large and comfortable

28 de dezembro de 2022
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

Quick response between order and…

Quick response between order and despatch

The only criticism would be that there was no communication from FedEx regarding the delivery date

14 de dezembro de 2022
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

Lovely item and quick delivery

Lovely item, great quality and quick delivery

1 de dezembro de 2022
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

package received in excellent…

package received in excellent condition, thank you, very happy with my purchase

15 de dezembro de 2022
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

Great product at a great price

Fast dispatch and delivery. Great product at the cheapest price.

5 de dezembro de 2022
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 5 em 5 estrelas

Fantastic Pet Store!

Bought the Mutts and Hounds Stoneham Tweed Dog Pillow from Pet Prestige UK. Firstly I was extremely happy with the price I paid compared to other websites, secondly Nathan was very good with communication and answering my queries. I will definitely order from this company again and have already recommended to a friend.

27 de novembro de 2022
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

Classificada 4 em 5 estrelas

Good customer service

Good customer service but waiting for delivery of my dog cave

14 de novembro de 2022
logótipo da Pet Prestige

Resposta da Pet Prestige

Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!

Happy Snuggles :)

Thanks for choosing Pet Prestige!

All the best
The Pet Prestige Team

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