I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products... Ver mais
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Leia as opiniões dos outros
Excellent and super fast delivery. Excellent customer service, and very prompt reply via email on queries I had. No quibble return on items not suitable ( I’d ordered wrong size). As a small fami... Ver mais
My elderly and disabled fur sis Trixie now has the small ball for all of the senses. She has lit up when I've given her it and is the only thing she plays with now so it must be stimulating her! It in... Ver mais
There was a delay in dispatching my order, due to a delayed delivery of goods, and I was contacted immediately to inform me and offered a full refund, should I choose to take it. I waited and have jus... Ver mais
Informações sobre a empresa
Informações de contacto
4,8
Excelente
829 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The pets love it and I will be reordering
30 de novembro de 2025
Easy ordering delivered to your door
Easy ordering delivered to your door, very good service
4 de novembro de 2025
Normally the sweets I purchase are of…
Normally the sweets I purchase are of fantastic value and my pets love them , unfortunately one of the boxes must of got some moisture in one of the boxes as I had to throw them away sadly..
27 de setembro de 2025
Resposta da Pet Products R Us
Hiya really sorry to hear this. have just checked our inbox and cannot find any email informing us of any issues with your order. Feel free to email us at support@petproductsrus.co.uk so we can get the issue rectified.
Fast delivery excellent product
2 de outubro de 2025
Best night time treat ever
These are the only biscuits that settle my westie plus he loves them is a bonus,he is a fussy eater . I would recommend, fast delivery easy to order overall brilliant
30 de setembro de 2025
Tropical parrot food
Arrived safely no bursts in the bag or the outer box and was here on time
26 de setembro de 2025
Pet products
Paid extra so parcel would be delivered faster but still took a very long time to get delivered so not sure if I would use again
5 de setembro de 2025
Issues setting up aquarium
I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products that may not have been needed, tested my water and then asked another colleague, Ben, who then gave me another option to try. Thanks to them both I now have a tank and fish that I saw an improvement in minutes. I cannot thank or praise them enough.
25 de setembro de 2025
Opinião espontânea
A good product at an excellent price
A good product at an excellent price.
Speedy & efficient delivery.
2 de setembro de 2025
Shining bright coat
Love the smell and my dogs white coat now has a shine as well.
1 de setembro de 2025
Excellent quick service and excellent…
Excellent quick service and excellent prices. We also purchased items as we had raised money for the dogs trust and per products R us were so helpful and kind
24 de agosto de 2025
I have placed orders from here on…
I have placed orders from here on several occasions and feel the products are great quality and definitely good value for money and my dogs approve.
1 de setembro de 2025
The price was the best online
The price was the best online, delivery was on time. Really pleased, will definitely use again
29 de agosto de 2025
Happy with bowl.
5 de agosto de 2025
Great reminder for pets treatments
25 de julho de 2025
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