Games from Pevans Opiniões 

105
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

After ordering my board game I received a personal email, not an automated one, telling me exactly when the package had been given to Royal Mail. It arrived exactly as stated, packaged perfectly. I wo... Ver mais

Classificada 5 em 5 estrelas

Good prices and faultless service. I'd definitely recommend Games From Pevans. In particular, communication is really good - you'll get two or three emails during the process, letting you know your or... Ver mais

Classificada 5 em 5 estrelas

Ordered 2 board games & used collect + option for delivery meaning I could pick up from a local co-op store. Tracking of parcel informed me when dispatched & ready to collect. Games were well packaged... Ver mais

Classificada 5 em 5 estrelas

Received my game in Cambodia! Which luckily is where I am ;) Packaged well, no damage, very fast. Pevans even upgraded my shipping to courier at no extra cost as it worked out only slightly more expen... Ver mais

Informações sobre a empresa

  1. Loja de jogos

Informação fornecida por diversas fontes externas

Hand picked board games from a UK enthusiast - established 2004


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

105 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

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4,9

Todas as opiniões

(105)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good experience

My order was processed quickly and shipping was surprisingly cheap compared to other similar stores. All in all, a good experience.

1 de dezembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from Pevans

The best prices on a huge selection of games.

First time I have ordered from Pevans. I couldn't be happier with the service I received.

Regular email updates on status of my order.

No price gouging here when stocks are low elsewhere! Very refreshing.

Highly recommended

21 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Swift dispatch and delivery, and great prices to boot!

I ordered a copy of "Pandemic" from Games from Pevans, and from start to finish the process was easy. Payment was handled through Amazon, and there was regular email updates on confirmation and dispatch.

Will certainly be returning for my tabletop needs.

8 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and very nice prices!

Pevans is an excellent mail order game shop. I have had nothing but good experiences with this company. Good selection of games, very speedy communications, fast shipping. And for us outside EU, British VAT is automatically deducted - nice!

25 de fevereiro de 2016
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointing

The 1 day delivery is extremely misleading. I placed my order with 1 day delivery as I do with all online stores I use. Usually the item is dispatched at the end of the day and arrives the following day. Here I received an email informing me that the order had been received and that my item will be dispatched within 2 days. I had to email Paul who was very helpful asking what was going on to which he sent me some terms and conditions. Then I received an a email the following day informing me it had been dispatched, great, will be here tomorrow. I asked if there was a tracking number, no there isn't and what happens with parcel when it's dispatched is up to Royal Mail. It turns out the 1 day service is in fact not a 1 day service but just first class post! Not what I paid for, I paid for 1 day delivery! I get it cheaper by courier than how much this cost! It did arrive the next day but it's not guaranteed. The packaging left a lot to be desired too, a bit of bubble wrap and some brown paper! Not what you expect when an expensive game is coming. My box had a few dents and the corners were bashed a bit but I just couldn't be bothered to send it back after not getting it the day I thought I would. The website is very basic and could be clearer. Will not be using again even if it is slightly cheaper. The 2 stars are for the politeness of response to my emails.

6 de fevereiro de 2016
Opinião espontânea
logótipo da Games from Pevans

Resposta da Games from Pevans

I'm sorry to hear that Carl's game was damaged in transit. This does happen very occasionally (my figures show three damaged games in 2015 from over 300 orders despatched - though there's also one that disappeared completely). My policy is to offer a refund or replacement (where possible) in these cases.

I should make it clear that I do not offer a one-day service on my website. Customers can choose from several delivery options, which are charged at cost. One of these is First class post, which should take one day from despatch. First, however, I have to pack and despatch the parcel, which I aim to do within two working days. This is all in my Terms and Conditions and I shall try to make it more obvious on the website.

Feedback on the website is always welcome. I have been resisting adopting standard shop software as it would just make my website look like all the others.

Pevans

Classificada 5 em 5 estrelas

Fantastic service

Great service, a pleasure to order from and item delivered by royal mail (can't stand the drama of trying to arrange redelivery/collection with some couriers). Not played the game yet but very much looking forward to it. Very competitive pricing too.

22 de dezembro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Good all round.

Good prices and faultless service. I'd definitely recommend Games From Pevans. In particular, communication is really good - you'll get two or three emails during the process, letting you know your order is under way, when it's dispatched, etc. You'll never be in the dark using Games From Pevans.

9 de novembro de 2015
Opinião espontânea

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