Outstanding customer care, Great communication and spot on delivery. I have been incredibly impressed by the level of service at Pharmacy Prime, they are exceptionally thorough in everything they... Ver mais
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Leia as opiniões dos outros
From the initial consultation to ordering my second pen Pharmacy Prime have been great. I like that I can speak to someone on the phone if needed and any email enquiries are quickly replied to. The re... Ver mais
A empresa respondeu
Professional initial consultation to assess my suitably and following this received my first months dose and the recommended lowest level. It must best stressed this is a lifestyle change and you have... Ver mais
A empresa respondeu
Professional service. Everything is v well explained. Dedicated customer support - tele and online. This is crucial for new users. I've had no issues with the delivery or packaging. Helpful hints & ti... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Hello! We’re Pharmacy Prime, an online pharmacy working hard to create a fast and reliable service at the best possible price. We appreciate you taking the time to leave us a review – your experience is really important to us. If you have specific questions about our products or service, we’re here to help: just contact us using the details below.
Informações de contacto
464 Ranglet Road, Walton Summit Centre, PR5 8AR, Preston, Reino Unido
- 01772 646755
- care@pharmacyprime.com
- pharmacyprime.com
Informação importante
4,6
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Pharmacy Prime
Hi Mr Snelling,
Thank you so much for taking the time to leave a review, we are a family run business and reviews make a huge difference to us.
Rachel
Great service fast delivery will always…
Great service fast delivery will always use this pharmacy for whatvi need. 5 stars from me 👍
8 de agosto de 2024
Resposta da Pharmacy Prime
Hi Jenny,
That is great to hear! I'm so pleased that we have been able to offer such a great service and keep you as a returning customer! Please do sign up to our newsletter (if you haven't already) for the latest offers and discount codes.
Have a great day,
Rachel
Resposta da Pharmacy Prime
Hi Caroline,
Thank you for your positive feedback. As a small family-run business, it really means a lot to us and our team!
We hope to see you again.
Thanks,
Rachel @ Pharmacy Prime
Quick delivery and the product was…
Quick delivery and the product was perfect for my needs and the price is excellent.
5 de agosto de 2024
Resposta da Pharmacy Prime
Hi Sally,
Thank you for your positive feedback – delighted to hear our price, product, and delivery was what you were after. As a small family-run business, it really means a lot to us and our team!
We hope to see you again.
Thanks,
Rachel @ Pharmacy Prime
First class service ⭐️
So glad I discovered this brilliant Pharmacy online, as the service I received was first class ⭐️ from ordering to delivery it was quick and efficient. The prices of the products I ordered were much cheaper than the chemist and it arrived the following day. Highly recommend Pharmacy Prime and will definitely use them again.
15 de agosto de 2024
Resposta da Pharmacy Prime
Hello,
Thank you for leaving such detailed and positive feedback ⭐️. As a small family-run business, it really means a lot to us and our team when our customers are happy with the service we provide!
We hope to see you again and if there is anything we could be doing better, please do let us know.
Thanks,
Rachel @ Pharmacy Prime
Very kind professional and caring
My experience was made easy and clear. The service was very professional and kind and compassionate
2 de agosto de 2024
Resposta da Pharmacy Prime
Hi Miss Wilcox,
Thank you for your lovely feedback. As a small family-run business, we always strive to show the friendly and human side of business. We are a small company with big ideals!
We hope to see you again and if there is anything we could be doing better, please do let us know.
Thanks,
Rachel @ Pharmacy Prime
Perfect as usual
15 de agosto de 2024
Resposta da Pharmacy Prime
Hi Philip,
Thank you for your positive feedback. As a small family-run business, it really means a lot to us when our customers think we're perfect!
We hope to see you again and if there is anything we could be doing better, please do let us know. We strive for perfection.
Thanks,
Rachel @ Pharmacy Prime
Resposta da Pharmacy Prime
Hi James,
Thank you for your positive feedback. As a small family-run business, it really means a lot to us.
We hope to see you again and if there is anything we could be doing better, please do let us know.
Thanks,
Rachel @ Pharmacy Prime
Resposta da Pharmacy Prime
Hi Marianna,
Thank you for your positive feedback. As a small family-run business, it really means a lot to us.
We hope to see you again and if there is anything we could be doing better, please do let us know.
Thanks,
Rachel @ Pharmacy Prime
Ordered on Thursday and received next…
Ordered on Thursday and received next day. Packaging spot on for the glass bottles. Would recommend.
14 de agosto de 2024
Resposta da Pharmacy Prime
Hi Ian,
Thank you for your positive feedback. As a small family-run business, it really means a lot to us.
We hope to see you again and if there is anything we could be doing better, please do let us know.
Thanks,
Rachel @ Pharmacy Prime
Every time I order they always…
Every time I order they always refunding me I find they are a nightmare to order from and very disappointing
14 de agosto de 2024
Resposta da Pharmacy Prime
Hi,
We're sorry to hear that you've had bad experiences shopping with us. We'd love to hear more to see what the issue could be?
Please email us directly at care@pharmacyprime.com or call us on 01772 646 755 where a dedicated member of our customer service team will be on hand to support and help resolve this issue!
Do let us know if there is anything else in the meantime that we can help with.
Best,
Your Pharmacy Prime Team
Resposta da Pharmacy Prime
Hi Tracey,
Thank you for your positive feedback. As a small family-run business, it really means a lot to us.
We hope to see you again and if there is anything we could be doing better, please do let us know.
Thanks,
Rachel @ Pharmacy Prime
No fuss quick delivery no problems
No fuss quick delivery no problems. Will definitely use again.
13 de agosto de 2024
Resposta da Pharmacy Prime
Hi Mr Mcnair,
Thank you for your positive feedback. As a small family-run business, it really means a lot to us that your experience with us was fuss-free.
We hope to see you again and if there is anything we could be doing better, please do let us know.
Thanks,
Rachel @ Pharmacy Prime
Resposta da Pharmacy Prime
Hi Mr Wynne,
Thank you for your positive feedback. As a small family-run business, it really means a lot to us.
We hope to see you again and if there is anything we could be doing better to achieve a 5* service for you, please do let us know either here, by email, or by phone.
Thanks,
Rachel @ Pharmacy Prime
Order rejected but still took payment
Took payment even though order was rejected and still not had money refunded
13 de agosto de 2024
Resposta da Pharmacy Prime
Hi,
We're sorry to hear that this has happened!
If you could please provide an order number (here or to care@pharmacyprime.com), we can look into this straight away to ensure that you're payment is refunded to you promptly should the issue be on our side.
When orders are rejected due to clinical reasons (which may be the case in your situation), your bank may issue the payment but is not captured by us, the business. Rather, the payment is typically held by your bank for up to 7 days (shorter or longer depending on bank).
Please email us so that we can double check we've done everything that we can from our side & to help you resolve this issue asap!
Best,
Your Pharmacy Prime Team
Resposta da Pharmacy Prime
Hi Stacey,
Thank you for your positive feedback. As a small family-run business, it really means a lot to us.
We hope to see you again and if there is anything we could be doing better, please do let us know.
Thanks,
Rachel @ Pharmacy Prime
Good service and product
12 de agosto de 2024
Resposta da Pharmacy Prime
Hi Stephen,
Thank you for your positive feedback. As a small family-run business, it really means a lot to us.
We hope to see you again and if there is anything we could be doing better, please do let us know.
Thanks,
Rachel @ Pharmacy Prime
Straightforward & Easy
Literally the least problematic pharmacy, never had issues with my order being substituted, denied for some dumb reason like vpn server or even late…I know that if I order from here next day delivery my order will arrive on time with updates and tracking numbers….highly recommended.
21 de agosto de 2024
Opinião espontânea
Resposta da Pharmacy Prime
Hi Nonto,
Wow! What a lovely review. As a small family-run business, it really means a lot to us that you had such a great experience with us.
We hope to see you again and if there is absolutely anything we could be doing better, please do let us know.
Thanks,
Rachel @ Pharmacy Prime
Fast service and packaged well
12 de agosto de 2024
Resposta da Pharmacy Prime
Hello,
Thank you for your positive feedback. As a small family-run business, it really means a lot to us.
We hope to see you again and if there is anything we could be doing better, please do let us know.
Thanks,
Rachel @ Pharmacy Prime
Delivery was very quick.
Delivery was very quick.
My wife has been diagnosed with PMR, although is taking prescribed medication the Voltarol pain relief gel
is making her joints much better.
12 de agosto de 2024
Resposta da Pharmacy Prime
Hi John,
Thank you for your positive feedback. I'm sorry to hear about your wife's diagnosis and I am glad we were able to support you both during this difficult time. As a small family-run business, it really means a lot to us that you put your trust in us.
We hope to see you again and if there is anything we could be doing better, please do let us know.
Thanks,
Rachel @ Pharmacy Prime
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