Hi Leonora,
Thank you for taking the time to leave a review.
At PharmaLink Academy, we take every concern seriously, which is why we carefully investigated your comments. However, despite thoroughly reviewing our student records, we have been unable to identify anyone matching your name or the details provided in your review. We have also attempted to engage with you through Trustpilot to investigate your concerns and verify your enrolment, but to date we have not received a response. Unfortunately, this means we have been unable to establish whether this review relates to a genuine PharmaLink Academy student.
For the benefit of anyone reading this review, we would like to clarify a few points.
Our programme is intentionally built around real world pharmaceutical industry projects, not classroom theory. Students work on authentic regulatory medical writing and pharmacovigilance deliverables that mirror the documents, processes and expectations they will encounter in industry. This practical approach is one of the aspects our graduates consistently value most because, upon securing a role, many recognise the very same documents and workflows they completed during their training with PharmaLink Academy. Rather than facing a steep learning curve, they enter industry with confidence and practical experience.
With regards to support, every student has access to personalised written feedback, one-to-one mentoring with senior pharmaceutical professionals, career workshop, interview preparation, recruiter resources and career guidance. We also have a dedicated Student Alumni Delegate whose role is to support students throughout their career journey. If any student experiences a concern, we actively encourage them to contact us so it can be resolved promptly.
Throughout the Academy, students regularly share both positive and constructive feedback with us. When concerns are raised, we work closely with students to resolve them fairly and efficiently. We are proud of our consistently high levels of student satisfaction, which are reflected in the many independent video testimonials from our graduates, including those who have successfully transitioned into pharmaceutical industry roles.
Regarding the delivery of live sessions, our experts are practising pharmaceutical professionals with between 10 and 35 years of industry experience. While presentation styles may differ between instructors, our priority has always been delivering accurate, practical and industry relevant training, while ensuring students have the opportunity to ask questions and receive guidance from experienced professionals.
Finally, no ethical training provider can guarantee employment, and we have never claimed otherwise. What we do provide is practical industry experience, comprehensive career support and ongoing mentorship designed to maximise our students’ opportunities. To date, our graduates have successfully transitioned into pharmaceutical industry roles, and our support continues until our students achieve that goal.
If this review relates to a genuine enrolment, we warmly invite you to contact us directly at contact@pharmlinkacademy.co.uk using the email address associated with your enrolment so we can identify your record, investigate your concerns thoroughly and work towards a resolution.
Our commitment has always been to deliver high quality, industry relevant training while supporting every genuine student throughout their journey into the pharmaceutical industry, and that commitment remains unchanged.
Regards
PharmaLink academy team